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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1364 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,364 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds. The noise canceling is awesome.My favorite ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awe Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second pair of samsung headphones. I love them, the sound quality is phenomenal, I choose this color because if I ever dropped one of them they would be easy to spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completely forgot that this was refurbished works and looked brand new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds pro2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Easy to use. Only complaint I have is tjat the buds are identified as the original owner's name on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    buds 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for myself and love them. Best sound, best fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these because the sound was great, but they wouldn't answer calls no matter how light or heavy i pressed on the buds. I tapped twice, and nothing happened. I returned them and bought a pair new from Samsung. Battery life wasn't very good either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds pro2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some really great headphones. Best headphones for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Gift for a Samsung User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my mother, who always wanted them, and she loved them. The sound is clear and powerful. Might buy another one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    As much as id like to love these....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, im one of those who had a nasty contact dermatitis reaction to these earbuds... was not an issue with the previous version that i lost though.. my guess is they changed up the compound that coates the charging contacts maybe? Sound quality & features on these earbuds are absolutely amazing, however i iust cant use them due to the reaction inside my ears (cost a good bit at the dr to determine what was going on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for its price. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding and work with smaller ears. The bass response is decent. I am still looking for a app that will give me the option to mix frequencies myself & not the prebuilt sound settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished with great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are amazing earbuds and the sound is great with them, happy too with the noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best buds I have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original buds the buds2 the live and others. The pro 2 stay in my ear doing all my workouts to include running. I wish I would of got this pair first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, excellent, fare enough!!! Better than other with high price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds ive ever had and the most comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple pair of Samsung buds. These have the best noise cancellation out of all the pair ive had. However, as soon as I begin to sweat they wont stay put. They keep falling out - ive tried the small and large ear pieces and they fall out no matter which one I use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great exactly what I expected would recommend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it’s refurbished, but works like new even after using it almost for a year .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Refurbished Incomplete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that "refurbished" product from Best Buy did not come with Samsung ear tips. Had to purchase a generic version from another company. Compared to previous buds, these sound better. Battery life could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been used to using the og-apple airbuds. I'm usually not a big fan of in-ear buds, but I thought I should give it a try with this one. Still getting used to it, but pretty satisfied so far. I had to rename the buds though. It still had the previous user's name. Not a big deal though!

    I would recommend this to a friend