Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1364 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,364 reviews
  • Rated 3 out of 5 stars

    Bad fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my ears well, the buds plus fit and sound better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for an even better price 100%recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad hardware

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was incredible, but the headphones died out after a year unfortunately

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best!! In-the ear earphones i have had!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones the only thing is i miss the swipe up and down feature to turn volume up and down. Other than that pretty great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing and disgusting

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these Galaxy Buds2 pro as a Geek Squad Certified item and received an item that was full of wax, appeared extensively worn, and had one of the earpieces broken. It is evident that whoever “certified” these was either rushed to put out the product or didnt care enough to properly do their job. Geek Squad certification use to inspire confidence in a purchase but that has completely gone out the window. I was not expecting something new out of the box but i was expecting a clean and thoroughly inspected item. One star is not for th item itsef, since i didnt try them out considering how dirty they were, but to the certification process and shipping of an item in this condition. Returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound problems

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No very clear sound, and sometimes it delays in connectivity

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurb

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come with box but it cane with unused ear tips type c cable ans instruction pamphelt was like new seem to be a return works perfect saved me over 120 bucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, product as described, easy transaction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they stayed closed with a small drop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great however earbuds fly out every time it's dropped from 1-3 feet. Wish it held up to the drop. I don't like looking everywhere for my fallen earbud. They also randomly disconnect and reconnect. But that might be the app I'm using

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought there at the outlet good price but one is louder than another and i lke the previos medwl beter these just dont sit well in my ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bad experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the silicone pillows came in black, when we went to the store to ask if we could change the color of the pillows they said no and that since it was an open-box product they would not accept the return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Bud2 Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and so easy to set up. Well worth what they cost me during the Black Friday sale. Highly recommended....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing.......... nothing better than samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected for a refurbished item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the geek squad refurbished buds for more than two weeks now and I can say that I am very impressed. They look and work like brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfectly clean and "as new" as you can ask for. just missing medium ear tips but thats fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time. I have been using them for the gym and much more than i ever thought i would and there amazing. Great deal best i have used to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear hearing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, working great, enjoying the sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally cant get a good fit for noise canceling. Only came with 2 size tips. Not a great fit for me coming from airpod pro. Less battery life than competitors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Samsung phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Pair perfectly with Samsung Galaxy phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bud 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good 100% Im still sees but at the moment they are awesome

    I would recommend this to a friend