Customer Ratings & Reviews

I love Everything work great! Any issue on it's. Awesome!!!!!

Very nice earphones! The only thing they should improve is bass, I got the AirPods Pro connected to my Samsung S23 Ultra and the bass is better.

Buds 2 pro offer decent sound. Not 5x better than other buds. Missing medium ear tips, seems like something that would be obvious during the refurbishing process. Proper tip fit is required to keep buds in ears. Best buy member chat support said to visit a store. Product purchased online. Will update if resolved.

I bought these as a refurb..... they didn't do a good job with the refurb as they have extremely short range, quiet, and not the best sounding... on rare occasion they will get loud and sound good but only for about a second

Great product. I use then everyday at the gym or on my runs. Perfect connect to my phone or samsung watch.

Just like new , couldn't tell the difference. Sound control is Awesome.

Love these headphones, they are amazing! Can't beat the value of refurbished.

Excellent, just like new, doesn't had the medium size ear plug but that's not really important

The product was missing parts. Specifically the soft tips that fit inside of your ear canal. There were supposed to be three sizes and one of them were missing. When something is listed as certified refurbished, I take it to mean that all the necessary parts are included and intact. The lower price softens the blow, this time, however, I would think twice before buying anything with the spurious "certified refurbished" designation.

Broke after 8 months, i would not buy these. They sound amazing but i woke up one day after charging to a red light and dead buds. Wont charge no matter what i try. I tried everything on Reddin. They are just broken

These are best earbuds, easy to pair with your samsung phone. The sound quality and features are great!

Great upgrade fron buds plus. However had to buy larger tips to fit ears

Love them. Working as advertised no complaints what so ever

Great wireless Samsung ear pods to talk. Good music quality.

This is a review of the REFURBISHED only. Not the actual Buds. Since Best Buy separates these 2 items I have no problem leaving a review about what Best Buy sent as "refurbished" It is clear Best Buy does not understand what "refurbished " means. They sent "used -acceptable". Refurbished is when something is inspected and re-made to whole as close as possible. Thid was just a return. The Best Buy Employee opened it, saw it had buds in it and slapped a sticker on. It is missing all components. Packaging demolished. Bufs not in the right place. This is not refurb. This is a return. If i wanted open box i would get open box. Best Buy needs to be made aware of what refurbished means. This is going back and now one of you other sad souls will get it. Maybe i need to snap it in half to save someone else. Yeah....there we go.....it arrived broken in half. Ooops.

Love my buds, they came refurbished but are absolutley wonderful, they work perfectly. Thank you Best Buy

Great set of earbuds and honestly they were brand new when I got them. The price and performance are spot on.

I've had Samsung ear buds for 5+ years and have never had any issues. I figured at this price, why not give these refurbished ear buds a shot - I ended up returning to the store next day. The set that I received had someone else's name on a "Ship to Home" label that was on the box, kinda weird. I fully charged them (case light turned green, just like my other set), however, when I went to use them, the right ear bud battery drained extremely fast - I watched on the "Wear" app as the battery life went down in real-time, 80%, 79%, 78%...was down to 3% in a matter of less than 30 mins. I knew it was a risk but figured that Best Buy would have at least given these the once over before shipping them out...I was wrong.

They work as they should just really sensitive to the touch

Geek squad but works like new! Sound blockage works amazing and you can track where theyre at if you loose them