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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1364 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,364 reviews
  • Rated 3 out of 5 stars

    Ok compared to earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like earpods quality. I only have them because i have a android phone and earpods dont work well with phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mind boggling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device with awesome features and noise reduction qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that came with all accessories as if it was new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to sync with my phone. Love how small it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good but not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio was amazing, but the microphone was horrendous, battery last 4 hours which is wack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just no earbuds so have to buy those separately

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Should be open box not certified refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing the ear tips, yes they are used, but by putting certified refurbished it should have all the parts, at least new ear tips, as these have probably been in someones ears. If they want to sell them with parts missing it should be labeled as open box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just as I had expected. Loving them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trying this and it’s Amazing and I recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarBud 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new! Love all the features it has especially the location feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech can be used by anyone, highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech can be used by anyone, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good perfect ...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The case has some cosmetic scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always satisfied with my purchase from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad certified is a lie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad certified is not a reliable buy. Even the geek squad manager waxahachie store in tx told me not to buy again in that condition because they always sell trash condition. I went on the 29 day i bought it. Never used it because it was a gift from them and they thought it was a good deal and reliable and is not... do not buy when they say geek squad certified

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my samsung buds pro, the only is dificul stay in the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, long wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, it took them 1 month to ship it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long Battery, comfortable, and compact enough to fit in pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable sound quality. The fit is great. I love these so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ear buds. Work great and love the color.

    I would recommend this to a friend