Customer Ratings & Reviews
- Model:
- GSRF SM-R510NZAAXAR
- SKU:
- 6513725
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.
This summary was generated by AI based on customer reviews.
I was quite disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The truth is that I didn't like them, they are uncomfortable and cause connectivity problems with the sa.sung book 360 laptop itself
No, I would not recommend this to a friendCannot turn off auto-disconnect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you wear any headset or cover both your ears with your hands while the earbuds are on, they will automatically disconnect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Julian, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how valuable your buds are to you potentially every day. If you are covering your ears while wearing your buds, you may be activating the touch features and pausing your media. If you are experiencing disconnection with your device, we have an article on our website titled "Galaxy Buds disconnect from phone often" to help you troubleshoot. The Samsung Support Team can also work with you directly to ensure your device operates as intended. Thank you for being a Samsung customer. -Elizabeth
ANC not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is malfunction, it sound awfull, the ANC is not working
No, I would not recommend this to a friendDon't buy refurbished!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package came with a sticky substance on the outside of the case, no silicone ear pieces for the actual earpiece. Dissapointed.
No, I would not recommend this to a friendnot sure how it can be certified
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was making some weird sound when on a call. should have been tested properly
No, I would not recommend this to a friendEar bud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good product quality of sound bad I'll not recommended
No, I would not recommend this to a friendNO eartips or charging cord.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine didnt come with a charging cord or eartips. On top of that the case is sticky and beat to crap. I will def be returning these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Dsinn, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. The advertised Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones include the - Charging Case (cradle), 2 Ear Tip set (small / large), USB C to USB C Charging Cable, and the Quick Start Guide. If you would like any further assistance, feel free to reach out to BestBuy Customer Support: (1-888-BEST-BUY) (1-888-237-8289). Thank you for being a valued Samsung customer. - Debra
terrible shipping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shipping was terrible and never arrived to the mailing address
No, I would not recommend this to a friendmalfunction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.malfunction the function for which I bought them does not work, and the complete product did not come
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JaieJ, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. When you have the available time out of your busy day, please reach out to BestBuy Support: (1-888-BEST-BUY) (1-888-237-8289) for further assistance on your incomplete product box. If you would like any further assistance or have any questions for us, feel free to contact Samsung Support. We're always happy to help! Thank you for being a valued Samsung customer. - Debra
Poor Refurbishment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right headphone would not connect without putting both headphones in your ears. The right headphone would also randomly disconnect.
No, I would not recommend this to a friendCauses Very strong migraine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me very bad migraine, i gave them to my husband and he also had very strong migraine after using it.
No, I would not recommend this to a friendEar pieces missing on three times
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to use them I ordered them 3 times and every time no ear buds , so i got fed up and cancelled the order.
No, I would not recommend this to a friendNo gel tips? Unbelievable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really? No gel tips? Horrible experience. Returning
No, I would not recommend this to a friendunimpressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is meh. Kept falling out. Poor bass and poor sound stage.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbud stopped connecting a week after the reurn policy end date. Prior ot that they worked great.
No, I would not recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. You won't be disappointed! Samsung Galaxy pro2 earbuds
I would recommend this to a friendNot good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rapid battery depletion within a few hours. Not good.
No, I would not recommend this to a friendDidnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work whoever referbished them doesnt know how to it correctly
No, I would not recommend this to a friendTerrible battery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery gets really hot when charging, earbuds get hot and then die quickly, seems extremely sketchy
No, I would not recommend this to a friendHate it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate these. Theyre way to big. No matter what size attachment I use the buds keep popping out.
No, I would not recommend this to a friend