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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 168 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished Galaxy Watch Active Smartwatch for its user-friendly interface, extensive customization options, and affordable price point. Many users were impressed with the watch's overall condition, noting that it appeared like new. However, some customers expressed concerns about the watch's battery life and durability, while others were disappointed by the lack of a call answering function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 168 reviews
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an S2. The updates are also outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying one of these for myself I purchased one for my 15 year old daughter. She absolutely loves it! We have had no issues with either of our watches and have been able to purchase bands and face covers to match every outfit we have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not come in a box, wished that was listed. the watch looked great and worked perfectly. Even worked with iphones

    I would recommend this to a friend
  • Cons mentioned:
    Calling

    Rated 2 out of 5 stars

    Wasted my money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t answer calls on this watch. Not what I expected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with the watch and wears it every day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice features!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch and features. The battery is my only complaint- I get about 1.5 days from it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Galaxy watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies fast and does not let you add pictures

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I returned

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this watch because is very small for a men, the Galaxy Watch Active doesn't have the option por 44mm watch, only 40mm

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice looking watch, multiple faces to choose from.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch and the multiple faces to choose from. Change the face with your mood or your clothes. Works well with the Samsung app. You need to charge it daily, wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch....would be better if everything was included. The description of what's included was a large and small band, I only received the small band. Called best buy (the rep was amazing by the way) was given a credit for the missing part...now I can't find a large 40 mm band anywhere. The watch is awesome but uncomfortable to wear because the small bad is to small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Watch/Arrived without instructions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice watch. Easy to setup. I wish it came with a box and instructions since it was a gift.

    I would recommend this to a friend
  • Cons mentioned:
    Calling

    Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he likes it very much. Only downfall is I wish you could talk on it but I bought the wrong model. Other than that, it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surprisingly great quality for a refubished item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is simple to use, arrived quickly in great condition/quality - high recommend this item to anyone who doesn't want to pay the price for the newer version - 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Style

    Rated 5 out of 5 stars

    Great watch and fitness device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a fitness device to tell me the calories and heart rate and all that stuff. This watch is awesome. It is dressy and sporty as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super cool watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch is excellent. Easy to use and looks great. Best watch I have ever bought. I will definitely recommend Best buy to everyone I know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accessible and easy to learn to use. I like working out with it so I can listen to music without having my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek for this style. Easy connection and set up. Simple to use. Also love the daily briefing feature.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Does exactly what i needed, only down fall is battery only lasts about 24hrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price for an excellent watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Gear Fit2 Pro, which I really liked but found limiting. My Active has several useful features such as monitoring my activity and displaying my progress as I go. Fits my very slender wrist (I often have to buy children's watch bands) and syncs well with my Galaxy phone. I am also impressed with the gorilla glass. I am a personal trainer so there are plenty of chances for my watch to get scratched. So far, it looks brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, great price light weight ............

    I would recommend this to a friend
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