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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 248 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the battery life, price, functionality, and ease of use of the Geek Squad Certified Refurbished Galaxy Watch Smartwatch 46mm Stainless Steel. Many customers also appreciate that the watch looks new, is in great condition, and is durable. However, some customers have complained about the watch being dirty and having issues with the turning bezel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 248 reviews
  • Pros mentioned:
    Functionality

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the functionality of the watch. Does everything I want and more.

    I would recommend this to a friend
  • Pros mentioned:
    Looks new

    Rated 5 out of 5 stars

    Very good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new and functions perfectly. I would definitely recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent watch... the battery last up to two days maybe more..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy smart watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch for doing all kind of stuff. Look great and is comfortable wearing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never buy refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such an expensive watch even as refurb. Not everything works on it . I went personaly to the best buy near me and attitude from store clerks and geek squad changed when i told them it was a refurb. And the imediatly hand it back to me and said nothing we can do just send it back.. they wouldnt even look at it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is very easy to setup and has many day to day features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the casing had a crack in it, but my son is very happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 1 out of 5 stars

    Do not recommend.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy the refurbished version of these watches because you never know what you are going to get. The one that I received was dirty with rust and it was missing the bands. I returned it immediately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch for the price. Just like new. Im so happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but no charging dock?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it but it was not super well cleaned up and it didn't come with the charging dock?? I understand we got it used, but there was no disclosure that there wasn't going to be a charging dock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looked bigger then I thought for my wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on the wrist. Large display which I like. Very sharp looking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not complete

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it and is it because of refurbished I don't got a charger? It should be in the box as everything else is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It was damage.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order it very happily to get a best buy refurbished reading the reviews i was soo excited to get when i got it was damaged as soon as i was happy and sad in the next moment. Very disappointing best buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrong charger was sent luckily i had an extra one but the watch works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi there Excellent Refurbished product, almost scratchless. Good Battery time. Doesn't look like a refurbished product. Very HaPpY with my purchase. Thanks Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 1 out of 5 stars

    Poor condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine came dirty and a few of functions such as the wake up gesture and heartbeat monitor didn't work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 1 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad condition, with no charger I returned the same day Very dirty and many scratches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item wasn’t working properly It won’t charge over 30 I sent the item overseas as a gift I’ve received a call saying thanks for the watch But the charging part is messed up That makes me look bad I called Best Buy Spoke to a guy name joseph He insist that there is nothing we can do That was bad business

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    UNSAT!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my watch today. Charged it up and started running updates. Works just fine EXCEPT it will not receive text messages. It doesn't even have a message app on the phone! This one is going to the Geek Squad and if they cannot fix that problem IT WILL BE RETURNED! I'm wondering, as it is refurbished and supposedly checked out, how it left the company like that to go to a customer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Watch however I was not able to enjoy it I had to return it back to the store because it wouldn't charge.

    No, I would not recommend this to a friend