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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 248 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the battery life, price, functionality, and ease of use of the Geek Squad Certified Refurbished Galaxy Watch Smartwatch 46mm Stainless Steel. Many customers also appreciate that the watch looks new, is in great condition, and is durable. However, some customers have complained about the watch being dirty and having issues with the turning bezel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 248 reviews
  • Rated 1 out of 5 stars

    Watch defected/back cracked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received watch and noticed it had crack on back through sensor. Watch overheats quickly, battery runs out fast and takes forever to charge. Will return it back to bestbuy near me to see if they can fix or replace watch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wristband

    Rated 2 out of 5 stars

    Parts did not fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch looked good and powered on well but it looked like it wasnt properly cleaned. There were dried off gunk in the watch crevice and the wrist band would not latch on properly. Otherwise i would've kept it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung 46 mm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send wrong item have not herd anything back when i called

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Got a refurbished one for a great discount and have had no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a refurbished watch. I used like a week a then it broke down, the touch Screen stopped worked and didn't let me do nothing. I buy refurbished electronics items before and didn't have any problems. This was my first time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works like new. It shows some slight signs of wear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was absolutely horrible experience. Not only did it take close to 1 month to get but when it did come it was not factory refurbished it was just used dirty and damaged and needs to be returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice watch but No Support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch but received ZERO information with it. No Instructions, No warranty Info, No service contact Info, just the watch shrink wrapped to a piece of cardboard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucked! I went through 2 watches in a 30 day period,more or less and didn't want to roll the dice on a 3rd watch. Got my money back no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore it once month 3 days after warranty expires the whole watch face went black .Never again will I buy this watch ..Never!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two watches both with problems one of the chargers didn't work wrong size watch bands they both had dark spots

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't work as I expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never fully works, as you expect it will, turn your arm and dont turn on, had to pressed the button several times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm bought two of these refurbished both of them did not work both of them were dirty. Poor quality!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    barley lasted 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished watch,,it only lasted 3 months...what a waste, and of course no longer returnable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SMART WATCH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY WATCH STOP WORKING. I HAVEN'T HAD IT A MONTH YET. SO DISAPPOINTED

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy the plan of you buy used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely should have purchased the protection plan because it died 90 days after I purchased it. It's definitely a good product but maybe I'll buy new instead of refurbished next time

    I would recommend this to a friend
  • Cons mentioned:
    Turning bezel

    Rated 4 out of 5 stars

    Exceeded my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned previously the samsung s7 edge and with it I had the samsung gear s2 smart watch. At the time I was pleased with both the phone and the watch, but not blown away by the watch. I then had switched to apple for a few years and owned the 7+ and the iPhone X along with the nike Apple Watch series 2. I enjoyed the X but I feel that it didn't truly live up to the hype, however I did grow extremely accustomed to my Apple Watch. I decided to jump ship after reading great reviews about the S9+ and man were they right. Absolutely adore the phone, but then came the problem of needing a new watch. I decided to wait it out a few months knowing that Samsung was going to be releasing their first new watch since the s3. Best decision I've ever made. While I cannot speak for the S3, I can say that the galaxy watch has made me forget about my Apple Watch already. Love the features, the build screams quality and durability and its more masculine in my opinion then the Apple Watch. I did not think I was going to like the silver but I wanted the 46mm instead of the 42mm and I am glad I got it. Its stunning in person, pictures don't do it justice you must see it to truly appreciate it. The black band was nice but not my style, so I purchased an authentic samsung s3 band in orange/red that easily hooked up to my galaxy watch. Im very pleased with Samsung. I feel that ever since the whole "battery incident" with the note a few years ago, they really stepped it up and are providing a superior product to apple. Thanks samsung for the great watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hortiblr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch even had dirt on it upon arrival. BEST buy really dropped the ball on this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch I could ask for. It does everything I need it to do. I absolutely love my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Functionality

    Rated 5 out of 5 stars

    No complains

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years, I still have this watch. Only thing that I replaced is the wrist band. I will use it until it just dies. Many people complain about battery life. I charge this watch every two days or so. Keep in mind that the watch is not on all the time. Only when I look at it or press one of the bottoms

    I would recommend this to a friend