Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 366 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional battery life, affordable price, and stylish design of the watch. Many customers were impressed with the good condition of the refurbished product, with some even stating that it appeared brand new. There were a few complaints about the limited number of available apps and some customers received their watches in a dirty condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 366 reviews
  • Rated 5 out of 5 stars

    Get one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not buy refurbished. Same warranty. Don't waste money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for Christmas. I made sure it turned on and was charged so that on Christmas morning he could unwrap and use his new watch. Fast forward to Christmas morning and when he opened it we could not get it to stay on. After researching online we saw where it may need to be restarted. Tried the restart would not work. Finally saw where if you turn it on while on the charger it should work. We tried this and it did but only stayed on for a total of about 30 mins. Called Bestbuy and they set us up an appt with geek squad for the next day. The next day we get to geek squad and find out they cannot work on the watch because it has been refurbished or only option is to return this and buy another one. We then find out that all the new options were sold out and or only option was to get a refurbished watch or buy the newer version. Well after the experience of the refurbished one we decided to buy new which unfortunately costs us an extra $200 we weren’t really planning on spending but this was my husbands only Christmas gift so we did it anyway. Just really sucks bestbuy can’t work on their own refurbished items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boi this is great. I feel unbeatable with this watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the gearfit 2 and enjoy the longer battery life, display is excellent outdoors only issue is having to tighten it up for a heart rate. Didn't have that problem with the gearfit. Overall really liking it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the watch, there some things I wish were different, like videos, but good overall watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great watch. Go for the refurbished. You can save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the refurbished model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is cool the only thing feels little heavy on my hand but is ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product refurbished, but perfect. I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch.. can txt and call and many more.. !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch love everything it does! Samsung all the way!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good smart watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have no big issue with my Smartwatch. It would be better if there are multiple options to get the data for the weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch for Active People

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to track all of your physical activities! Top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great all around watch for the money, i put it through the paces, tough watch. as far as fitness applications, it could probably use an upgrade. not always the most accurate, though pretty good. and the Gps has outright quit a couple of times on me, thus not recording my distance. ( a little irratating to say the least ).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, watch works perfectly, it was a little scratched but it is a refurb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never bought the refurbished product but I thought this was a good opportunity with great discount. Fair enough, I thought I bought a brand new product when I opened the box. Very satisfied, superb!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst geek squad certfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is nice but geek squad sent me defective product...due to which i returned this watch...geek squad suppose to check if everything is in working condition or not..but they sent defective piece....i have returned it now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more functions for improve it, really waste product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this watch. The only complaint I have is that it is a little big for women with small wrists. I wish Samsung made smaller sizes of watches. However that has nothing to do with how great this watch works. I am happy I got this watch and I cant wait til the Gear 4 comes I might consider getting that as well the Gear 3 I really like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S8 smart watch compatible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the watch for my son for his birthday. He recently bought the Samsung Galaxy S9 and wanted a smart watch that looked like a watch but functioned like a phone. He loves it. He wasn't a fan of the leather band as to him didn't feel like it was in proportion to the size of the face as it is rather large (even for a man) I wouldn't recommend this for a woman at all! ... so he ordered a metal band and it looks amazing. Exactly what this watch needed. So my final review would be a 10 out of a 10. He loves it and super happy with it.

    I would recommend this to a friend