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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional battery life, affordable price, and stylish design of the watch. Many customers were impressed with the good condition of the refurbished product, with some even stating that it appeared brand new. There were a few complaints about the limited number of available apps and some customers received their watches in a dirty condition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 366 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the only thing geeksquad did was clean it. Had to charge it to get it to turn on which wasn't a problem until it was turned on, had it on the charger for about 5 minutes and it said it was at 80% battery. I let it charge awhile longer took it off and turned it on and come to find out it wasn't even restored to factory settings, it was trying to connect the the old owners phone and was able to go thru all the text messages that were on there. Won't hold a charge dies 30 seconds after being turned on and one of the physical buttons doesn't work. They should really pay attention to the quality of work the employees are doing to the products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the durability of this watch. I will suggest the warranty through Geek Squad.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's fantastic! Thank you for choosing Samsung. ^Ash Samsung

  • Rated 2 out of 5 stars

    Unacceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished device. Luckily I checked it before gifting. The device wouldn’t hold a charge for longer than 1 hour.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t message with iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was refurbished I understand but there was food and dirt between the band and watch . At least clean it and have some pride in what you sell .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, long battery life and sounds great while talking

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch it has so many cool features and colors

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear you're enjoying your watch. Thank you for being a part of the Samsung family. ^Ash Samsung

  • Rated 4 out of 5 stars

    Very handy....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Fitness tracker is fun. Calls thru watch are great. Screen went out on my phone shortly after buying this and I was able to make calls for the next day or two through the watch only.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fits great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me battery lasts almost two days..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch works & looks like brand new! Just costs less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good looking watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the gear s2 but it stopped working due to water damage. Manufacturer claim that the device is water proof but I say it more shower proof. Nice size for a guy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many times to charge it and it wouldn,t turn on. Product came defective.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Watch is fine, refurb.quality horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Classic GearS3 worked seamlessly! The watchband was beat up and BestBuy didn't even offer to swap it out for a clean one! Returned and thus this review!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAKE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work! I put it on when I just got it yesterday, and the only thing that works is the clock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartwatch I own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S3 Classic is the best smartwatch I've ever owned. It has the features I love like heart rate sensor, sleep tracker, fitness tracker, ability to read notifications, big bright screen, etc! I switch watches, but always go back to my S3 Classic after a short period away from it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of this watch. It is a little more dressy than the frontier one. The features are great. It it easy to use. My husband likes have access to his phone without having his phone on him at all times. Great gift !!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received the watch with a missing button, which makes impossible to use it.. I had to spend my time going to bestbuy store to return the watch and get the reimbursement. I will never again buy a refurbish product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gear 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was a refurbished model, be aware they do not provide the user manual or any information in the blue box.The watch itself has great styling for casual and dress use. Easy to sync with your Samsung cellphone. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of buying refurbished, but expectations were exceeded. Check the box thoroughly. As additional band was at the bottom under the foam

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch glad I upgraded from the S2. Battery life is still not what is advertised but better than S2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the great features available, besides the many different watch faces you can read and answer text messages, answer and decline phone calls, including use it as a phone, track your exercise and monitor heart rate.

    I would recommend this to a friend