Customer Ratings & Reviews

This was a refurbished watch and was cosmetically flawless and mechanically sound when received. No issues yet but I did buy the geek squad protection plan just in case. Definitely happy with my purchase and would recommend to those in the market for a smart watch.

Bought this 2 years ago on clearance but it still works great! No regrets in purchasing the discounted version.

Purchased a Gear 3 Classic smartwatch (Geek Squad Certified Refurbished) for $227 online. I add the 2 year replacement plan for $59.99 to protect my investment...Awesome deal!!! Received watch on 5-17-18. 4 days later bezel ceased to rotate smoothly, often requiring muscle to move it. With 2 Year Replacement Plan in effect, I took it to the Morrow, GA location for replacement. Here is the synopsis of my far less than stellar customer service experience. 1.Geek Squad rep examined watch and told me it was supposed to be that way since it was new. (huh?????) 2.Tried to use the 2 Year Replacement Plan 3.Best Buy informed me I would have to pay the $122 difference between the new watch and my malfunctioning Geek Squad Certified Refurbished watch, despite the 2 Year Protection Plan purchase 4.Best Buy did not offer to repair the watch 5.Best Buy did not offer to source a similarly priced replacement 6.At my request, the General Manager printed the 2 Year Replacement Plan and highlighted the, 'at Best Buy's discretion' clauses. 7.I asked for District Manager's name and number. The General Manager wrote down,1-800-Best-Buy and told me, verbatim, "That's all your gonna get" (smh) 8.Nothing was done to acknowledge and rectify the broken watch I had just purchased with a 2 Year Replacement Plan Whatever happened to truth in advertising? When did customer service stop being about exceeding our expectations? Best Buy failed to even meet my expectations in this regard. In conclusion, I left Best Buy with the same broken Geek Squad Certified Refurbished smartwatch I came in with...despite purchasing a 2 Year Replacement Plan. Watch purchased on 5-13-18. Date of this review 5-23-18.

Good value for money. Best design, good features. Big screen. People who don’t like big dials may not like this watch.

I wanted a new watch but didn't want to spend $300. The refurbished S3 was the perfect option. I am very happy with the condition of the watch and it functions perfectly. I would recommend this route if you want to save some money.

Was skeptical purchasing a refurbished product but ultimately very pleased with condition. Working as expected.

Where do I start. This watch just looks the part , where the others look like toys (Apple watch) . An it's does everything on your wrist . Answer calls talk on your watch act. The rotary dial is to live for. An the battery with screen off last 4 days

What a great smartwatch. So far it is exceeding my expectations. Works really well with my S7 Edge. Save some money and go with this model vs brand new. Only downside is you don't get original packaging. For me it is not a deal breaker.

I love the watch but the battery doesn't last as long as I expected. No problem with it lasting all day but I have to charge it every night. Watch looked brand new and it works quite fine. It doesn't count flights of stairs too accurately however. I like the stand alone features for pictures and music. My LG headphones hooked to the watch and music is very good quality. Overall I have no real problems with the watch and am enjoying it.

So much better than the s2. The battery life is exceptional and the sensors are much more accurate

I bought a refrab watch because of the price. My husband likes it a lot for the convenience of not having to look at he's phone all the time. He's a 24/7 service tech so the phone never stops. Great buy.

Nice Samsung Smart watch. My first was the original Samsung Gear with Camera. I liked it, but never really liked the squareness of it. I like the Gear S3's round shape and touch screen with turning top bezel. So far, so good. 4 star only due to scratch on the bezel. Would recommend. Works great on Wifi and bluetooth and the Samsung Pay ability is awesome. NO need to pull out my phone or my wallet anymore.

This is my first "Smart Watch" and I love it and everything it can do. I have had a few "fitbits" and never really wore it to long and stop using them. The Frontier fits nice and I dont notice it to much.

I love my Samsung watch. Easy-to-use and great price

GREAT WATCH! This thing works great with Samsung phones, good battery life, does amazing things, great addition for people with active work and or lives that need to see/send/read messages ASAP.

good battery life for a watch thats been refurbished, easy to change bands, updates are easy to add, screen size is great, bezel hasn't gotten tarnished so far

I loved the GG2 but the Frontier is so awesome. I love the rugged design and the size. The larger screen allows for quick and easy viewing of alerts in the form of text messages etc. I wish I could reply to WhatsApp messages from the watch itself but not a dealbbreaker. The health features are great, the step counter does a good job so my Fitbit is now gathering dust. All in all a good buy and I'd recommend it.

This watch does everything i need from it, i can reply to text messages very easily, customize it to my liking, change my music thats playing off my phone and it lasts around 3 days on a single charge.

This was a gift for my husband, he loves it except he thought it was the one that can receive calls without you phone. This one is not that watch this one connects through blue tooth. Still a great watch, took a star away because if you are working out or do heavy activity the sweat stays in the band and stinks. We replaces the band with a metal one and we no longer have an issue.

Great watch good looking and same functionalities as Apple Watch.