Customer Ratings & Reviews
- Model:
- HW-B450/ZA
- SKU:
- 6505156
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, bass, ease of use, and value for the price of the HW-B450/ZA soundbar. Many appreciate its compact size and impressive volume. However, some customers expressed negative feedback regarding the lack of HDMI connectivity and issues with the remote control and Bluetooth connectivity. The setup process was generally considered easy, but some users found the remote confusing.
This summary was generated by AI based on customer reviews.
Smooth bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stuff for me i will recommend it also the price is right for me
I would recommend this to a friendIt’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that loud but it’ll do, I’ll buy it again for sure
I would recommend this to a friendNice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound bar. Gave as a gift for Christmas.
I would recommend this to a friendSuper happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing I love it. Great quality. One of the best products I bought
I would recommend this to a friend- Pros mentioned:Sound quality
Great Purchase and Item at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung sound bar plus is just great quality and sound for the cost! The kind workers at Best Buy make it a pleasure to go there and buy anything- just like this sound bar! thanks to the best buy team!!!
I would recommend this to a friend My TV never sounded so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection and set up with my 2008 Plasma Screen TV
I would recommend this to a friendGreat Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase… Will Definitely Shop Here Again… Good Job
I would recommend this to a friendBlack boxs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, connected to tv with Bluetooth ok sound output.
I would recommend this to a friendElectronic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound bar it's a perfect fit for my sumsung tv
I would recommend this to a friend- Pros mentioned:Sound quality
Fast install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast install great sound so far so good i would definitely buy this again for other tvs in the house for now its my bedroom system
I would recommend this to a friend Totally Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Totally happy withe our purchase. Great service
I would recommend this to a friendBrand response from Samsung
Posted .Hello carolynhengel,
Thank you for choosing the Samsung HW-B450 Soundbar with Adaptive Sound Lite Mode that detects what you are watching and optimizes your sound.
Take advantage of the various sound modes available. Voice Enhance Mode optimizes the equalizer to maximize voice clarity. Night mode will lower the bass to prevent disturbing others while they sleep.
Upgrade to surround sound by adding SWA-9100S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and fewer messy wires.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Remote control
i think i got the wrong remote
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im just now noticing the remote. Looks completely different from the one shown. I havent use it in a while
I would recommend this to a friendBrand response from Samsung
Posted .Hello Luis,
Thank you for sharing your experiences with the HW-B450 Soundbar.
If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you.
If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was wanting to add better sound to T.V. in my bedroom. Been looking at a few different types of sound bars. Decided to give this one a try. Sounds great and works well with my pioneer t.v.
I would recommend this to a friend - Cons mentioned:Soundbar
Very dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t typically leave reviews but I felt compelled to this time, as some of the other reviews stare I bought this sound bar, hooked it up and had it work for all of 2 hours before it turned itself off and wouldn’t come back on unless I unplugged the power cable and reconnected it and would last another 15 min before shutting down again. I’m taking it back today. This has shown me that it’s very worthwhile to look at reviews for products
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tevin,
Thank you for your purchase of the Samsung HW-B450 Soundbar. We appreciate you bringing your concerns to our attention.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you.
~ Samsung Solutions
- Cons mentioned:Connectivity
Great Entry Level System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great entry level system but no matter what we couldn't get it to sync correctly with our amazon fire tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experiences regarding the HW-B450 Soundbar. Your feedback is very important to us and will be shared with our product team.
So that we can better assist you with this issue, please contact Samsung Customer Service. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Very good buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I realize that this is an entry level sound bar. For the money I paid for it, it's excellent. I use it so I can hear my TV more clearly. It was a no-brainer setting up, as well.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, I thought it was completely Bluetooth, but it was not. So I had a hook up the cords from the surroundsound, to my TV. Otherwise, this is a great surround sound.
I would recommend this to a friend - Cons mentioned:Soundbar
Was hoping for better quality out of Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the first one that I got worked for a day and then quit working had to return it the new one is working so far
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MrWee,
Thank you for purchasing the new HW-B450 Soundbar and taking the time to share your experiences with us.
I am sorry to hear that your first soundbar caused you to exchange it for another one.
If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Customer Support at:
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
Works good in a bedroom.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is good in a room I wouldnt have it in the living room. But besides that good experience.
I would recommend this to a friend Nick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar sub woofer not projecting any audio. I am a total tech member and would like someone to contact me to come out and take care of the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nick,
Thank you for purchasing the new HW-B450 Soundbar and I am sorry to see that you are experiencing no audio from your unit.
If you are wanting to have Geek Squad take a look at your soundbar, please contact or go in to your local Best Buy location.
We appreciate you bringing your concerns to our attention, if you would like to contact Samsung Support directly, please call us at
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to find a solution.
~ Samsung Solutions