Customer Ratings & Reviews
- Model:
- HW-B450/ZA
- SKU:
- 6505156
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, bass, ease of use, and value for the price of the HW-B450/ZA soundbar. Many appreciate its compact size and impressive volume. However, some customers expressed negative feedback regarding the lack of HDMI connectivity and issues with the remote control and Bluetooth connectivity. The setup process was generally considered easy, but some users found the remote confusing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Loud and clear sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rhis is the third sound bar + sub ive owned and this is by far one of the best for its pricez highly recommended.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing soundbar and subwoofer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar! Works great. 100 percent recommend.. good for music and sounds incredible watching movies
I would recommend this to a friend Samsung soundbar to match our tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wanted a Samsung to match our tv, best price we found, was a little difficult to install
I would recommend this to a friendBrand response from Samsung
Posted .Hello Raffy,
Thank you for sharing your experiences with setting up your HW-B450 Soundbar. I am sorry to see that you found it a challenging setup!
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
A must have addition!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is crystal clear and crisp--movies and music both sound amazing. So glad I opted to purchase this!!
I would recommend this to a friend - Pros mentioned:Sound quality
Nice sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound for a smaller area, especially for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar and sub sound really nice i love it love it
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality overall is excellent! Samsung is usually my go-to and this one did not disappoint!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this with a projector and a roku. And what a terrific cinema like experience. Sound is awesome
I would recommend this to a friend - Pros mentioned:Sound quality
New System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a better a sound system and I love it......
I would recommend this to a friend - Pros mentioned:Sound quality
Good Samsung Bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as advertised, syncs' very easily. good value
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Sound bar: great quality & sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung quality. Sound is rich and full.
I would recommend this to a friend Samsung soundbar ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound.Waiting for my son to check my connections. Perhaps it'll be ok.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JAYGEE,
Thank you for sharing your thoughts regarding the HW-B450 Soundbar. I am sorry to see that you are not fully satisfied with your purchase.
If you are still experiencing any audio issues or have any questions after your son checks your connections, please contact Samsung Customer Support. We are here and happy to help you. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Buyer beware!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound bar, we had difficulties. We set up the sound bar, and the sound went out after 10 minutes. We unhooked everything and started all over. The remote quit working. Very frustrating. We returned the sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi joepapa2020,
Thank you for your review of the Samsung HW-B450 Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you have questions or need assistance with settings, setup, or features, with your new Samsung soundbar, please know we are always here to help at:
1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is ok but I can’t gets the voices to sync when talking
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rick,
Thank you for sharing your review regarding the HW-B450 Soundbar. I am sorry your out-of-box experience has been less than ideal.
To synchronize your Soundbar audio and TV, press the SOUND CONTROL button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” or “BT” mode.)
If you are using a 2020, 2021, 2022 or 2023 Samsung TV, it will have a feature called Audio Pass-Through. You can use this feature to correct your audio-sync issue if you are connecting to a Samsung TV. On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase...volume and clarity are much more than expected-especially for the price...
I would recommend this to a friendNice, but optical hookup only. No HDMI arc.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have HDMI arc hookup. Returned and bought a Bose soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nate,
Thank you for your review of the Samsung HW-B450 Soundbar and for sharing your thoughts regarding the inputs included. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good for small spaces, bad for big spaces.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's actually fairly decent for its price. Not sure if it would last long, but we'll see.
I would recommend this to a friend Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite I expected, subwoofer off and on you Get what u paid for
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tiatze,
Thank you for sharing your experiences regarding your HW-B450 Soundbar. I am sorry to see that your purchase has not lived up to your expectations.
There are a few steps you can do before contact Samsung Customer Support to troubleshoot the issue.
First, do a soft reset, you will unplug the power cord from the outlet of the subwoofer and soundbar for roughly 30 seconds. Then plug everything back in and see if this resolves your issue.
Next, try doing a hard reset. This will reset all of your settings and set the soundbar back to factory default mode. With the Soundbar on, press the + & - (Volume UP/DOWN)buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
Lastly, do a software update on your soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B450 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Should you need any additional assistance with settings or features of your soundbar please contact Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Small Sound Bar, Big Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for a low price! I was afraid it would not produce but I was surprised.
I would recommend this to a friend Just a fair system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent but not the movie like experience that I was looking for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KeithP,
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing SURROUND SOUND - GAME - ADAPTIVE - BASS BOOST - STANDARD
Additionally, there are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the BASS or TREBLE by pressing the TONE CONTROL button on the remote control, then select
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics by pressing and holding the SOUND CONTROL button for about 5 seconds, make sure you also set the SOUND MODE to STANDARD.
If you need further assistance, please know Samsung Customer Support is here to help.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions