Customer Ratings & Reviews
- Model:
- HW-B450/ZA
- SKU:
- 6505156
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, bass, ease of use, and value for the price of the HW-B450/ZA soundbar. Many appreciate its compact size and impressive volume. However, some customers expressed negative feedback regarding the lack of HDMI connectivity and issues with the remote control and Bluetooth connectivity. The setup process was generally considered easy, but some users found the remote confusing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sounbar Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth buying, sound like your at the theater
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Sounds very well, very good power. Thanks.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily set up and works great and the sound is perfect
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality of sound I was amazed about it Greed buy
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing and good quality for the price
I would recommend this to a friend - Pros mentioned:Sound quality
Love the sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and my tv is tge same brand. Perfect
I would recommend this to a friend - Pros mentioned:Bass, Size, Sound quality
Great Sound Quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung sound at has great sound quality! The audio from my TV was really poor quality so I decided to invest in a sound bar to see if it would help. Wow, did it ever!! The Dolby sound is crisp and this unit has a realistic 3D surround sound….I hear sounds from all directions! The set up was very easy-I didn’t wall mount it but it comes with a kit if you want to go that route. It is easy to connect to WiFi and Bluetooth with makes the system convenient to use. The adaptive sound feature is awesome-you can switch from sports to movies to get the best audio depending on what you’re watching. The system includes a subwoofer which is wireless-wahooo!! The sound bar itself is low profile and fits nicely below my TV and is hardly noticeable. It is black in color which allows it to blend in with most TVs. It does have a game mode that I have not used but my kids will be excited to use. The unit comes with a 1 year manufacturer warranty. This sound bar has transformed my TV/Movie watching - I’m very pleased and highly recommend!
I would recommend this to a friend - Pros mentioned:Bass, Ease of use, Size
Way better than built in tv speakers!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers are easy to set up. Packaging was nice. I would encourage anyone setting up the speakers to disable the audio coming out of the TV as it could cause some level of interference. The sound quality of these is much better than any speakers that are built into the TV. My biggest complaint on these is there doesn’t appear to be any upgrade path. If you decide to add more channels down the road the build quality is good. I would also encourage using a third-party remote to control your TV. Your speakers in your cable box with one remote rather than two or three. The base that comes out of the speakers is good, mids are great. I would encourage anyone who is buying a new TV today to consider this set to provide better audio than the TV cam, it will improve your experience of watching anything films movies TV shows, whatever dramatically. The sound bar part of this will fit on most shelves or cabinets. The subwoofer will fit under or near most end, tables, cabinets, or whatever else you might have.
I would recommend this to a friend - Cons mentioned:Remote control
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash … purchased 1 .. it stopped powering on .. exchanged and now the second one,remote isn’t working and sub keeps loosing programming .. two systems in less then a month
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JermaineP,
Thank you for purchasing the Samsung HW-B450 Soundbar and sharing your thoughts in a review.
I am sorry to hear that you have experienced these issues with your soundbars.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you so that we can work towards a solution together.
~Samsung Solutions
Good value soundbar.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly happy with this purchase. I had an initial issue where the volume would go up and down on its own. But once i figured out how to factory reset it, has been functioning to expectation.
I would recommend this to a friendWhining sound coming from the sub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tons of Samsung products but not a fan of this sound bar. I originally purchased the lower end model and there was no sound coming from the bar. I exchanged up slightly for this one based on availability, and this one has a terrible whining coming from the sub. I can't seem to find resources to correct it so I'm assuming it's a defect. The noise is a low whine that you only notice when the TV is on the menu screen, but it's awful. I recommend buying up or perhaps a different brand entirely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello norcalmom,
Thank you for sharing your experiences with the HW-B450 Soundbar. Your review will be shared with our our product team and is incredibly important to us.
Check to see if your TV and Soundbar are plugged in to the same outlet or surge protector. If they are, try moving the subwoofer to another outlet or protector. This could relieve the humming you are hearing. If your Modem/router is too close to the Soundbar or Subwoofer this can also cause electrical interference, if they are very close please move the modem further away.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Horrible sync with TV picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really not worth the money. The speakers commonly loose sync with the actual show/movie you are watching. You have to turn the TV off and on to get them to sync.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TechnGrills,
Thank you for sharing your review of the HW-B450 Soundbar. Your experiences are important to us and will be shared with our product team.
To synchronize your Soundbar audio and TV, press the SOUND CONTROL button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
If you are using a Samsung TV from 2020, 2021, or 2022, then you will have a feature called Audio Pass-Through. You can utilize this feature on your Samsung TV to correct your audio-sync issue.
On your TV go to Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.
If you are using a different brand TV, then check the manual for this setting as well, depending on the brand and model it may or may not have this feature.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Cons mentioned:Remote control
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage , dont work (tried to connect it to my tv via optic cord ) and remote was broken... waste of money .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimC,
We appreciate your feedback regarding the issues you are experiencing with your HW-B450 Soundbar.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Ambassador
Cheap quality soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible audio, when connected to bluetooth there was a clicking/popping sound any time there was any bass. Would not recommend purchasing product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JayC,
Thank you for sharing your feedback regarding the audio quality of the HW-B450 Soundbar. I am sorry that you have experienced issues with your Bluetooth connection.
You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing SURROUND SOUND - GAME - ADAPTIVE - BASS BOOST - STANDARD
Additionally, there are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the BASS or TREBLE by pressing the TONE CONTROL button on the remote control, then select
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics by pressing and holding the SOUND CONTROL button for about 5 seconds, make sure you also set the SOUND MODE to STANDARD.
Make sure there are not any Wi-Fi routers or modems near your soundbar or subwoofer, as this can cause interference issues. If you are not getting these noises when using Digital Optical, or another smart device connected, try unpairing your original device and then pairing again.
Lastly, you can do a firmware update on your soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B450 under Standard.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Did not even last 30 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item stopped working less than 1 month of having it and it’s past the return window ar Best Buy. Now I have to get a service request to send it to Samsung to get it fixed, which would be fine but the TV’s speakers do not work. And, surprise surprise, that’s a Samsung too. So mad that I could spit fire. Note to anyone reading this, Samsung products are garbage and should be avoided at all costs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello FedUpMom,
I am very sorry that you have experienced these issues with your HW-B450 Soundbar. Please know, Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
So that we can best assist and work with you to find a solution, please reach out to Samsung Support at
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Soundbar
Never worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar didn't work. Still haven't received replacement from Samsung. Worst transaction from this manufacturer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RichG,
I'm sorry to hear about the your experiences with the HW-B450 Soundbar.
Please know that we are here to help, contact Samsung Customer Support
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can make this right.
~ Samsung Solutions
Muffled soundbar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rarely used this sound bar and it sounds muffled n
No, I would not recommend this to a friendWorks as expected!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could use some more bass, but otherwise works flawlessly and the voice enhancement feature actually sounds good and not overly loud.
I would recommend this to a friendGreat sound and perfect for the parents bedroom.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My parents love this set up in their bedroom. This definitely brings a movie to life. My parents are simple humans and want something easy to use - this is definitely that :D. Thank you Samsung
I would recommend this to a friendSynch problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to instsll but it has proven impossible to synch up the sound with the video so that mouths align with words
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rjpa,
Thank you for sharing your review of the HW-B450 Soundbar. Your feedback is very important to us and will be shared with our internal teams!
There are a few ways you can correct any audio sync issues you may be experiencing. Press the SOUND CONTROL button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” or “BT” mode.)
If you are using a 2020/2021/2022 Samsung TV then it will have a feature called Audio Pass-Through. You can utilize this feature on your Samsung TV to correct your audio-sync issue.
On your TV go to Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.
If you are using another brand TV, check the full manual to see if there is an option similar to the one described above.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions