Customer Ratings & Reviews
- Model:
- HW-B450/ZA
- SKU:
- 6505156
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, bass, ease of use, and value for the price of the HW-B450/ZA soundbar. Many appreciate its compact size and impressive volume. However, some customers expressed negative feedback regarding the lack of HDMI connectivity and issues with the remote control and Bluetooth connectivity. The setup process was generally considered easy, but some users found the remote confusing.
This summary was generated by AI based on customer reviews.
Watts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How many watts is this? I purchased but cant seem to find this info
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing the HW-B450 Soundbar.
The total wattage of the soundbar and subwoofer is 300W.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Sound not that good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok , no difference betweek sound in TV and on Soundbar
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Vjain,
Thank you for sharing your feedback regarding the HW-B450 Soundbar. I am sorry that the soundbar did not meet your audio quality expectations.
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button. You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing SURROUND SOUND - GAME - ADAPTIVE - BASS BOOST - STANDARD
Additionally, there are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the BASS or TREBLE by pressing the TONE CONTROL button on the remote control, then select
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics by pressing and holding the SOUND CONTROL button for about 5 seconds, make sure you also set the SOUND MODE to STANDARD.
If you need further assistance, please know Samsung Customer Support is here to help.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Good price good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the product, looking at the reviews that i had i expected a little less but its pretty nice
I would recommend this to a friendAvoid Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 6 months / Best buy is stating since you did not get the Geek Squad you are on your own...Contact Samsung 1 year mfg. warranty is in place...Samsung is a joke no response or even a reply... must result to small claims court I assume AVOID Samsung !!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JamesL,
Thank you for sharing your feedback with the HW-B450 Samsung Soundbar. I am sorry to see that your soundbar has experienced this issue.
Please know that Samsung is in fact here and happy to help you. Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
So that we can help you start the warranty process, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Sounds good but completely unusable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I 1st got it worked good for 2 days and now anytime I turn it on and start playing music it will turn itself off 2 minutes into the song, only way too fix it is buy unplugging it from wall and sound bar and replug it in both ends for it too do it again in another 2 minutes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Travis,
Thank you for your purchase of the Samsung HW-B450 Soundbar. I am sorry that you are experiencing these issues with your soundbar. This is not the experience that we want for you.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to make this right.
~ Samsung Solutions
Unboxed item is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box and the attachments and remote were both items for other equipment. It’s a hassle to unwrap the cellophane that they used. It should be put in a box.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 2 months maybe less and now I have to unplug it and plug it back in to get it to turn on and it works for maybe a minute or 2 before it cuts off again. I wish I could return it because it's trash but it's after the return date. Complete waste of money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Randy,
Thank you for taking time out of your day to share your experiences on the HW-B450 Soundbar. I am very sorry that you have had these issues. This is not the product experience we want for you.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to find a solution.
~ Samsung Solutions
Purchase of TV and Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV had to be ordered and came in and was installed on said date. Very professional installers.
I would recommend this to a friendWorks well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung soundbar works well. Easy to set to set up and bluetooth hooks it to my Samsung TV.
I would recommend this to a friendMy old LG was better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave my LG away to soon. It sounded better than this one. My TV isn't bluetooth compatable and I can't get the soundbar to work with my Xfinity remote. That is enough reasons for me to return for better one first thing tomorrow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gemini,
Thank you for your review of the Samsung HW-B450 Soundbar and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team.
Other manufacturer’s remotes may have to be enabled on your Soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker.
If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you soon.
~Samsung Solutions
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV! It has all the features I've wanted and the picture is fabulous!
I would recommend this to a friendTerrible Samsung Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible…this is the third time I have got this system and it keeps going out. I returned it each time and I got a replacement. The system has went out again….. The fact that they only give you 15 days to return the items are ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Niya,
Thank you for purchasing the Samsung HW-B450 Soundbar. I sincerely apologize for your experiences with this soundbar.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
So that we can better assist you, please reach out to Samsung Support at:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you and to make this right.
~Samsung Solutions
Samsung sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Been saying all year i wanted one n Black Friday deal was perfect
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Big sound, sleek design
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best sound bar I’ve owned. Even the way the item was packaged was exceptional! It was light in the box, so easy to unpack and the easiest setup ever. It came with an instruction manual with step by step setup instructions, including syncing the subwoofer. However, as soon as I plugged in both the sound bar and subwoofer they automatically connected, so there was no effort required on my part to get started. We haven’t found anything yet where the sound isn’t absolutely phenomenal - TV, movies, sports, video games, streaming music, everything sounds perfect. The different sound modes are awesome to customize the sound based on what we’re watching or listening to. We set the subwoofer behind our couch and when we watch sports it feels like we can hear the crowd noise all around us, definitely the most realistic feeling you can get aside from actually being there. We were watching a game show one night and it felt like we were a part of the audience because we were surrounded by applause and laugh tracks. The design of the sound bar is slim and unobtrusive so you hardly notice it, until the sound starts coming through. Overall a very high quality product that I definitely recommend giving it a shot - you certainly will not be disappointed.
I would recommend this to a friend Nice surround sound with a lot of bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase and this is exactly what I needed.
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy stop working a week after I got it wast of my money best buy told me to call Samsung and Samsung tell me to call Best Buy so I just call it a lost
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Neiil,
I'm very sorry that your B450 Soundbar stopped working after a week of use. Please give us a chance to make this right by calling us again at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is great . Love it . I will buy it again if I have to
I would recommend this to a friendAmazing soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just as expected it does the job, I like it.
I would recommend this to a friendmom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice for my small place sit out side and can listen to
I would recommend this to a friendDoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this up with tcl series 5 tcl and does a great job.
I would recommend this to a friend