Customer Ratings & Reviews
- Model:
- HW-B450/ZA
- |
- SKU:
- 6505156
Customer reviews
Rating 4.3 out of 5 stars with 794 reviews
(794 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, bass, ease of use, and value for the price of the HW-B450/ZA soundbar. Many appreciate its compact size and impressive volume. However, some customers expressed negative feedback regarding the lack of HDMI connectivity and issues with the remote control and Bluetooth connectivity. The setup process was generally considered easy, but some users found the remote confusing.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad choice for a home theater
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my brother ,Keep turn off and on in the first hour , it’s very bad , disappointing me , didn’t expect Samsung to make a bad device like that I returned it and I will never buy it again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for your review of the Samsung HW-B450 Soundbar and for sharing these experiences that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Rated 5 out of 5 stars
At The Theatre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar have make my TV experience close to prefect.
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift and my boyfriend loved it! I recommend.
I would recommend this to a friend- Pros mentioned:Bass, Sound qualityCons mentioned:Connectivity
Rated 5 out of 5 stars
Great soundbar for upgrading lame TV speakers!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TLDR I heartily recommend the HW-B450 soundbar for the value! This soundbar is legit for only 2.1, I’m not old, but not having any inputs other than optical audio seemed weird, but I didn’t realize how many TV’s have wireless connectivity! You can obviously also connect a phone/PC/other bluetooth devices. I also tested it with my desktop, and boy you do not need something this big a few feet away, but either TV or PC, it sounds GREAT for being connected over bluetooth. I’m no audiophile, but I do have good enough ears to know bad sound vs premium sound. I’d say wireless soundbars are good enough for 90+% of users that just need better sound compared to stock built in TV speakers (which are usually terrible). This set ultimately fits the bill nearly perfectly! If you don’t need surround sound, the 2 channel sound bar will fill up a small room easily, plus the wireless subwoofer is easy to set up and instantly noticeable vs built in TV speakers which always lack depth. Movies get a more punch, and you can easily hear the difference in video games as well!
I would recommend this to a friend Rated 1 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hi guys!! Less than a month ago I bought a sound bar and it stopped working for no reason! throw away the box and we will find out how you can help me to change it or return it !!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alexander,
I am sorry to hear that you are experiencing issues with your HW-B450 Soundbar after only a month.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you and to make this right.
~Samsung Solutions
Rated 1 out of 5 stars
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woofer is not connecting to the sound bar by any means
No, I would not recommend this to a friendRated 1 out of 5 stars
Cant set it up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't set it up. Wish Best Buy wouldn't charge so much to help. I don't see well enough to do it.
I would recommend this to a friendBrand response from Samsung
Posted .Hello PatsyW,
Thank you for purchasing the HW-B450 Soundbar. I am sorry to see that your setup has been less than ideal.
So that we can offer assistance, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Rated 1 out of 5 stars
jnn4150
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. It sounded like the TV speakers. Returned it for a JBL soundbar and sun-woofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jnn4150,
Thank you for your review of the Samsung HW-B450 Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Good entry level soundbar
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung B450 2.1ch soundbar is a good budget soundbar. The B450 is as standard as any soundbar can get, but what it lacks in the number of speakers, it makes up for in features. It has 2 channel speakers in the soundbar itself, plus a wireless subwoofer. Surprisingly, there are only 2 options for connecting the soundbar to your TV…Either via the included optical cable, or Bluetooth. Sadly, this soundbar does not offer HDMI. On the plus side, the soundbar can be mounted and does include mounting brackets. The B450 looks nice, it reminds me of a brushed steel look. The front of the soundbar has a small LCD display that is easy to see even behind the grill. The included remote is one of the nicest remotes Samsung has made in a while. The soundbar features the latest version of Bluetooth and works flawlessly. The B450 also features some nice sound modes that can really enhance your listening experience. Such as the bass boost, voice enhance, night mode, and adaptive sound. The adaptive sound changes the sound mode to match the content you’re watching, for example action movies, games etc. Once I connected the soundbar, I tried out various things. First, I wanted to test out how music sounds, so I connected it to my iPhone via bluetooth…The sound quality is a lot better than I expected to get. There is a decent range of audio from all sound fields. The highs were bright and mids were distinguishable, but the bass was rather lacking. Next, I wanted to test out how well movies sound, this is where the soundbar started to shine. The voice enhance really works well with raising the vocal levels - making it much easier to hear spoken words. The surround sound effect was actually pretty impressive, and the bass was pretty good with explosions. The one problem that I have, and this happens with every Samsung soundbar that I have used, the vol level is inconsistent. Meaning, the volume gets higher and lower sporadically. Overall, the Samsung B450 is a great entry level soundbar. It has a wide range of audio levels from lows to highs and the wireless subwoofer packs a decent punch for added bass. The downsides are; no HDMI connection, and over time the vol levels get a little wonky. All in all, this is solid soundbar.
I would recommend this to a friend Rated 1 out of 5 stars
Stopped working after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. Since it was open box there are no returns
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Crystal,
Thank you for your purchase of the Samsung HW-B450 Soundbar, I am sorry that you have experienced this issue with your soundbar.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to find a solution.
~ Samsung Solutions
Rated 1 out of 5 stars
Doesn't last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this worked great initially, it only worked for 4 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EmilyW,
Thank you for your purchase of the Samsung HW-B450 Soundbar, I am sorry that you have experienced this issue with your soundbar.
So that we can better assist you, please reach out to Samsung Support at
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to find a solution.
~ Samsung Solutions
Rated 1 out of 5 stars
Surround system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not good at all. Maybe to watch movies would be okay but not for music
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SarayF,
Thank you for sharing your experiences with the HW-B450 Soundbar. Your input is very important to us and will be shared with our internal teams!
This soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button. You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing SURROUND SOUND - GAME - ADAPTIVE LITE - BASS BOOST - STANDARD
Additionally, there are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the BASS or TREBLE by pressing the TONE CONTROL button on the remote control, then you will use the UP/DOWN buttons to adjust either between -6 to +6.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics by pressing and holding the SOUND CONTROL button for about 5 seconds, make sure you also set the SOUND MODE to STANDARD.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 1 out of 5 stars
horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is terrible … subwoofer wouldnt connect at any range. waste of money in mu opinion
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TECHMOM,
Thank you for sharing your thoughts regarding the HW-B450 Soundbar. I am sorry to see that you are not completely happy with your purchase.
You're new HW-B450 Soundbar features a powerful wireless subwoofer, as well as Bass Boost mode to instantly amplify the bass with a touch of a button. You can try manually optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing SURROUND SOUND - GAME - ADAPTIVE - BASS BOOST - STANDARD
Additionally, there are two additional adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the BASS or TREBLE by pressing the TONE CONTROL button on the remote control, then select
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics by pressing and holding the SOUND CONTROL button for about 5 seconds, make sure you also set the SOUND MODE to STANDARD.
So that we can better assist you with your connection issues with the subwoofer, please contact Samsung Customer Service. Please know that we are here and happy to help you.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Get This Soundbar!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been stand-offish when it comes to soundbars. The seeming majority just don't seem to deliver on their promises of a great sound experience. Not so with the Samsung - HW-B450/ZA 2.1 ch Soundbar with Dolby Audio DTS 2.0 system. It delivers over and above what I expected. Far over and above. First, when I received the Samsung unit, I was pleasantly surprised by its weight. It felt sturdy and substantial in the box, unlike so many of the cheap models that are mostly plastic. As I unboxed the unit, I further noticed at how well put-together it is. It has a black, brushed aluminum finish and real cloth covering the speakers. The bass unit is also very well put together, made of painted black wood and also has real cloth covering the front. The unit comes with power cords and an optic cable, as well as hardware to mount the soundbar to the wall if you want. The installation and setup was completely effortless...just a simple connection of the power cords, connecting the optic cable. The most difficult part of the setup/installation process was determining exactly how I wanted to place the soundbar in relation to the television. In the end, I placed the soundbar itself to the right of the television, and the bass unit across the room pointed toward my sofa. Yes, the bass unit is wireless, and that is, in and of itself, one of the greatest selling points of the system, at least in my opinion. This allows for a very customizable setup. I was able to use the bluetooth connection, but for some reason it just sounds better to me using the cable, so I was a bit tethered as far as the soundbar itself goes. Had I gone with the bluetooth setup, I could have had the soundbar sitting right behind the sofa. After getting it all hooked up, it was just a matter of turning on the TV and the soundbar, and enjoying the sound. Almost everything can be controlled from the included remote. There are several different sound modes you can choose from, and as well you can adjust the bass to suit your own particular listening experience. In all seriousness, I was extremely surprised at just how good the Samsung soundbar sounds. Dialog is crystal clear, highs and lows are not garbled or lacking, and the bass!! It is almost like sitting in an IMAX theater when the bass is at max, and no distortion. I don't know how they do it, but when the surround sound mode is enabled, it seems to completely fill the room with rich clear sound. And did I mention the bass? When it is all said and done, the bottom line is whether the Samsung HW B450/ZA offers a sound experience that is not only completely enjoyable, but worth the investment. The answer is absolutely yes! When you sit down to watch TV, you want to be able to hear everything. You don't want to have to sacrifice dialog in order to enjoy bass, and you don't want to listen to explosions and other bass-intensive sounds that are only shadows, simply in order to hear the dialog. The Samsung brings you the best of both with no sacrificing...even at this price point! It simply delivers the entire package. I would, and will heartily recommend the HW-B450/ZA 2.1 ch Soundbar to all my friends and family. Now, if you will excuse me, I have some great sound experiences to enjoy! Do yourself a favor, get this soundbar.
I would recommend this to a friend Rated 3 out of 5 stars
Open box item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box item, its in hood working condition but cosmetically all scrubbed ip
I would recommend this to a friendBrand response from Samsung
Posted .Hello Daxy,
Thank you for purchasing the Samsung HW-B450. We appreciate your feedback regarding the cosmetic damage the soundbar has. I would recommend you contact Best Buy directly for assistance.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Rated 1 out of 5 stars
It's not a good sound bar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for the first day, but the next the sound bar wouldn't turn on. I had to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jroddy,
Thank you for your review of the Samsung HW-B450 Soundbar and for sharing these experiences that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Rated 1 out of 5 stars
Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work was the worst experience first and last time at best buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ThorG,
Thank you for sharing your review of Samsung’s HW-B450 soundbar. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. If given the chance, we would love to make things right.
Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Ambassador
Rated 1 out of 5 stars
Sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one day, then quit. Geek squad unable to determine problem. Just did not work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi iPadcase,
Thank you for your purchase of the Samsung HW-B450 Soundbar. We appreciate you bringing your concerns to our attention, and we are here to help.
So that we can better assist you, please reach out to Samsung Support at:
1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We hope to hear from you so we can work together to find a solution.
~ Samsung Ambassador
Rated 1 out of 5 stars
Not worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend at all. The speaker sounds muffled after exactly one month. Worst experience
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Saip,
Thank you for purchasing the HW-B450 Soundbar. We appreciate your feedback regarding the issues you are experiencing.
Please contact Samsung Customer Support so we can better understand your issue and provide further assistance specific to your soundbar.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Subwoofer came busted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is really good and clear audio, im using it via bluetooth i had no problems with audio delay but the subwoofer makes a knocking noise everyime the bass comes on idk if thats just how it is or if i just got unlucky and got a faulty subwoofer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DonJ,
Thank you for sharing this review about the new HW-B450 Soundbar. I am sorry to see that you are experiencing this issue with your subwoofer.
So that we can better assist you, please reach out to Samsung Support via:
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you and to make this right.
~Samsung Solutions





















