Customer Ratings & Reviews
- Model:
- HW-Q65T/ZA
- SKU:
- 6454639
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HW-Q65T soundbar for its exceptional sound quality, easy setup process, and affordable price point. Many customers rave about the immersive surround sound experience and the rich bass it delivers. The soundbar seamlessly pairs with Samsung TVs, making it a convenient choice for Samsung users. However, some customers have concerns about the wireless rear speakers not being entirely wireless, occasional connectivity issues, and the volume being perceived as low. The remote control has also been mentioned as a pain point due to its limited range and responsiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy setup
Easy to setup & great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with how easy the system was to setup. Really like the wireless connection from the sound bar to the sub and rear speakers. I purchased this when it was on sale for a very good price, I would have probably never purchased this at regular price but once setting it up and the quality realized it is worth it.
I would recommend this to a friend - Pros mentioned:Easy setup
Am with the sound, quality, and BEst Buy Staff.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product with truly immersive sound. Easy setup. I purchased it over a year ago, sounded great with older Sony tv using Amazon Fire stick with Dolby Atmos... and now I am truly blown away with how it sounds on my new LG Dolby Vision and Atmos compatible tv. Very impressed.
I would recommend this to a friend The best sound system
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality you can buy Totally recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and quality for the price even tho it doesn’t have ATMOS which would cost you much more. It has DTS and surround options which will satisfy needs for most of the movies and shows that are out today. In few years I might upgrade to sound bar that has ATMOS but for now this will do great job
I would recommend this to a friend - Cons mentioned:Rear speakers, Volume
Get the 3.1 instead
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front speakers are good for the price. Rear speakers have low volumes despite of I updated firmware to latest. Vizio M line has much better value. So, I return this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DigiMD,
Thank you for your review of this Samsung HW-Q65T Soundbar System. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Easy setup, Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound easy set up best sound bar system so gar
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Great soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the price. Sounds amazing so far.
I would recommend this to a friend Sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound from this sound bar. Louder than I expected
I would recommend this to a friend- Pros mentioned:Sound quality
Best 7.1 speakers deal in best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have a visio 5.1 last year. it was Nice, but realized i need more power. I decided to look for a better deal for a 7.1 or 9.1 then I Stumble this samsung q65t in bestbuy. I really love the sound quality and the power is very amazing. with the 7.1 you can every thing around you. almost a movie theater experience.
I would recommend this to a friend Nice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a Polk Signa S1 when this went on sale. The unit does sound great while watching movies/tv shows. I like the dedicated center channel for vocals. I'm giving it four stars because of two reasons: one, I agree with some other reviewers in that you will not get that big "boom" during explosions, chaotic sense during gun fights and big action sequences (my Polk honestly sounds a lot better). It's almost like Metallica's And Justice for All album where the bass is turned down. And two, I can't get the rear speakers to work. They've worked once and since then nothing. I'm not expecting a full on home theater sound but if the speakers are there I'd like to at least have them work. Overall, it's not a bad upgrade from what I had before.
I would recommend this to a friend- Pros mentioned:Sound quality
A LOT of sound for $300
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the best sounding thing I’ve ever heard-but it’s the best sounding sound bar I have. I found it to be the most cost effective for the sound quality. The surround speakers are a worthy necessity in the system.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great item.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround sound. Works perfectly. Easy to set up.
I would recommend this to a friend Pretty decent but.....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds ok. had video/audio sync issues not lining up properly after a while of watching lg tv. audio gets way off on tv. i have to turn off and on the sounder. it may have been my cable box or the tv itself. frustrating
No, I would not recommend this to a friend- Pros mentioned:Easy setup
Semi truck surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and powerful. It works well in a semi truck. The cab is a party house! The sizes fit perfectly and the surround sound is amazing. I got it on sale which makes it even better. It’s worth the $400 price tag. The only thing is the remote is hard to open. Had to watch a YouTube video to figure it out.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound the mounts for the rear speakers could use adjustable mounts and could come with longer speaker wire. Connected to my tv right away with no effort. I haven’t checked to see if I can make the rears louder
I would recommend this to a friend - Cons mentioned:Remote control
Good but many obstacles.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were a number of problems I encountered while setting it up. I needed to call tech services to come by and see if it was me or the product. The technician helped me to set it up but after he left started to encounter a number of problems. Does not start when TV is turned on. Need to start TV, then push button on sound bar to turn on then TV turns off and need to push HDMI button and then it will start. Need to stand within three feet of the sound bar to adjust sound and for all other controls except TV channel changing. I was hoping for a little easier operation,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Freckles,
Thank you for choosing Samsung’s Q65T Soundbar and for your review. I am very sorry to hear of the difficulties you experienced with your soundbars setup and operation.
To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q65T under Q Series.
Should you need any additional assistance with settings or features of your soundbar please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Rear speakers
Above average buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar can get pretty loud, much louder than I’d ever use. Only issue is that when in game mode, I can’t hear the rear speakers at all, and all the sound comes from the sound bar only, and sub feels slightly muted.
I would recommend this to a friend Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound Nice like it………………………………………………………………………………………………..
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Rear speakers
Not 100% bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. But when I purchased this item, I was unaware that the small speakers required wires. I wanted true Bluetooth speakers that did it require speaker wire.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kwatkins1991!
Thank you for purchasing the Samsung HW-Q65T Soundbar System which comes with a subwoofer and rear speaker kit. We appreciate you sharing your thoughts about the wireless description of the rear speakers.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
If you need further assistance or have questions, please feel free to reach Samsung Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound system have my neighborhoods complaining 24/7
I would recommend this to a friend