Customer Ratings & Reviews
- Model:
- HW-Q65T/ZA
- SKU:
- 6454639
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HW-Q65T soundbar for its exceptional sound quality, easy setup process, and affordable price point. Many customers rave about the immersive surround sound experience and the rich bass it delivers. The soundbar seamlessly pairs with Samsung TVs, making it a convenient choice for Samsung users. However, some customers have concerns about the wireless rear speakers not being entirely wireless, occasional connectivity issues, and the volume being perceived as low. The remote control has also been mentioned as a pain point due to its limited range and responsiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
I can hear everything again ha!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soo glad to finally have real sound. Flat Screen TV’s are cool but the sound alone is very obvious your missing key sounds without surround sound.
I would recommend this to a friend - Pros mentioned:Price
Next level!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money! It's exactly what was needed to take my 8k Samsung television viewing experience to the next level. I am 100% satisfied!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth the price. Great sound quality. I would recommend.
I would recommend this to a friend Rear Speakers are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is great, I dont understand why people think the rear speakers are too low, I think they are perfectly fine in terms of loudness, but you can increase the volume of the rear speakers if needed (I thought the default settings were fine). Only gripe I have is there's no dolby atmos, if that doesnt bother you, then this is perfect. Easy to connect to the TV and bluetooth by phone as well and comes with its own remote
I would recommend this to a friend- Pros mentioned:Sound quality
The Good Stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous sound! Also really enjoying the Bluetooth connectivity to my laptop, for playing my ripped CD's. Replaced a Yamaha (a gift) that I was never happy with.
I would recommend this to a friend - Pros mentioned:Sound quality
8/10 sound quality 10/10 for value.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woeks and sounds perfect for the living room. 8 out 10 on sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Greate System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar / system. Sounds great. You have to place the speakers and subwoofer correctly for it to sound good but once you do that it sounds great.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Decent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound system. Good product among the same price range
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT VALUE GREAT ITEM SUPER SOUND I LOVE IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OH MY GOD IM AMAZED WITH THIS ITEM IM REALLY ENJOYING IT GREAT SOUND QUALITY ITS JUST AMAZING YOU PURCHASE THIS ITEM YOU WONT REGRET IM KEEPING IT FOR A LONG TIME
I would recommend this to a friend - Pros mentioned:Price
Excellent Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT Soundbar System for the MONEY! Originally was looking at a higher priced soundbar but found this one to be as equal or even better than many others.
I would recommend this to a friend - Cons mentioned:Rear speakers
Basic soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer & soundbar are awesome… very loud and resounding and captures the whole room… but the rear speakers are very small, & do not produce much noise… Also the Bluetooth transmitter that is connected to the rear speakers must be very close to the sound bar, to remain connected.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shane,
Thank you for purchasing the HW-Q65T soundbar and for your review. We appreciate your feedback regarding volume and connection difficulties with the rear speakers. Please be sure your firmware release is (ver1006.0).
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control. Press the Sound Control button on the soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
Your issue with the connection of the rear speakers may be caused by wireless interference. When there is a wireless device (e.g., wireless LAN) using the same frequency (5.8GHz) near the Soundbar, the wireless connection between the Surround Speaker could become unstable. This will affect the quality of audio output.
In this case, the radio frequency channel of the Surround Speaker can be changed as below :
1. With the power of the Soundbar on, vertically press and hold the WOOFER button on the remote controller for at least 5 seconds.
• The display shows “W-CH” and the currently set radio frequency channel.
2. Press the Up/Down button on the remote controller to change the radio frequency channel, and then press the Play button.
• The display shows “OK” and then the frequency is set to the changed channel.
• You can exit the setting mode by pressing any button other than Up/Down or Play.
The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft. but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless transmitter, the system may not operate at all because the wireless signal cannot penetrate metal.
For optimal listening performance, make sure that the area around the Wireless Receiver Module is clear of any obstructions.
If your issue persists, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1. More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2. Manuals & Software
3. Warranty Info
4. Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Sound quality
Excellent soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Good sound quality. it's perfect for tv shows or sports. Now watching a movie in my living room is like watching a movie at the movie theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Haven't figured out why the sound will go out for a second at various times
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Fantastic surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful clear sound but personally i would like just a little more bass from the woofer
I would recommend this to a friend - Pros mentioned:Sound quality
Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is out performing my expectations, I couldn’t be happier with the purchase. I paired it with the Samsung 75” 8k tv and it feels like I’m in a movie theater!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great value and great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great at home and really gave our living room a boost when watching movies or plating video games. Got them for a good price and highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Good Sound System for the room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound System and easy to set up. Although the smaller speakers are a little quiet
I would recommend this to a friend - Cons mentioned:Rear speakers
Not very good…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall just a good sound system, the wireless speakers offer very little sound and I needed to pick them up to even verify that any sound was coming through, the sound bar offers the most sound but for the price I needed a full sound system experience. I had to return it and upgrade, I went with the $999.99 Jbl 9.1 and that is a major upgrade.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for your review of the Samsung HW-Q65T. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good quality sound at decent price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds great so far. A little average on the bass but to be expected with a tiny sub.
I would recommend this to a friend - Pros mentioned:Sound quality
Purchased three different soundbars for best sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound I had to go thru 3 soundbar's to get the sound I needed to enjoy the new tv.
I would recommend this to a friend