Customer Ratings & Reviews
- Model:
- HW-Q65T/ZA
- SKU:
- 6454639
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HW-Q65T soundbar for its exceptional sound quality, easy setup process, and affordable price point. Many customers rave about the immersive surround sound experience and the rich bass it delivers. The soundbar seamlessly pairs with Samsung TVs, making it a convenient choice for Samsung users. However, some customers have concerns about the wireless rear speakers not being entirely wireless, occasional connectivity issues, and the volume being perceived as low. The remote control has also been mentioned as a pain point due to its limited range and responsiveness.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, but wireless doesn't mean totally wireless
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jackie!
Thank you for purchasing the Samsung HW-Q65T Soundbar System which comes with a subwoofer and rear speaker kit. We appreciate you sharing your thoughts about the wireless description of the rear speakers.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar that really projects the sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound check!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is Awesome!! Excellent for high action movies!
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Surround sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Enjoying my surroundsound immensely
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear sound and rear speakers bring it all to life
I would recommend this to a friend The Bass and lows don't do it for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time using a sound bar and bluetooth woofer and rear speakers. I normally use a receiver and wired woofers and speakers. I bought this system based on reviews and my past experience with Samsung but I am underwhelmed with the performance. The bass and lows don't come out strong and the small rear speakers do not add much to the surround sound effect. I also do not like the fact that the rear speakers are wired. I thought that each speaker was wireless when in fact they are wired to a wireless "router". I'm debating on taking them back but I've already drilled into my brick wall.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Noqturnal,
Thank you for your review of this Samsung HW-Q65T Soundbar System. We appreciate you sharing your audio experience with us. Your feedback is very important to us and will be shared with our product team.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume. However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode.
4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control. Press the Sound Control button on the soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope this helps you further enjoy your audio experience. If there is anything else we can do to improve your sound such as helping to optimize settings further, please let us know. You can reach Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my GF's TV and bought a second 5.1 Samsung Soundbar for my computer. I allready have a third one in my bedroom. I did try a Vizio model, but returned it. I would recommend this item.
I would recommend this to a friend- Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this system. Great sound There is no Dolby Atmos
I would recommend this to a friendBrand response from Samsung
Posted .Hi switch,
Thank you for purchasing the Samsung HW-Q65T Soundbar with Dolby Digital 5.1 and DTS:X bringing you powerful 3D surround sound. I am glad to hear you are enjoying the audio performance delivered to you by your new soundbar.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung Sound Devices!
~ Samsung Specialist
- Pros mentioned:Easy setup
Samsung HW-Q65T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up quality of sound is just ok. Be sure to get mounting equipment if you have having it installed. One item I did not purchase in advance to delivery.
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing the Samsung HW-Q65T Soundbar and for your review. We appreciate your feedback regarding the sound performance of your unit. You can try manually optimizing your audio experience by pressing the SOUND CONTROL button (looks like a gear) to access the setting items such as TREBLE, BASS, and AUDIO SYNC. The selected item can be adjusted using the Up/Down buttons.
– To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
– Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
– Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
Please know, the HW-Q65T includes wall mounting hardware in the box allowing you to secure the soundbar direct to the wall without needing to purchase any additional accessories.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
samsung surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love it and the quality is great... Awesome sound
I would recommend this to a friend Great soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar package a couple of weeks ago and am very pleased. This is for my bedroom and it connected very easily to my Samsung 50" 8000 class. Installation was a breeze with the rear speakers connected to a remote box and then wired to the speakers. I would buy this unit again and highly recommend it.
I would recommend this to a friendGreat soundbar for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to pick this up at a decent deal, the sound overall is nice and I'm satisfied with the surround setup. The only reason I'm giving this a 4 star is because the dialogues seem to be a little weak.
I would recommend this to a friendNot bad at all
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price, i read a lot of complaints about the rear speakers being too quiet or not working, but mine worked just like any other surround sound system I've had.
I would recommend this to a friend- Cons mentioned:Rear speakers
not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad sounding system, rear speakers are not the best. The sound sync is almost always a little off no matter how much you tinker with the settings.,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi buffit02,
Thank you for purchasing the Samsung HW-Q65T Soundbar and for your review. We appreciate your feedback regarding the sound performance of your soundbar and rear speakers. You can try manually optimizing your audio experience by pressing the SOUND CONTROL button (looks like a gear) to access the setting items such as TREBLE, BASS, REAR LEVEL, and AUDIO SYNC. The selected item can be adjusted using the Up/Down buttons.
To increase the volume of the rear speakers, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If adjusting the SYNC settings did not resolve the issue, please make sure that you have the latest firmware update(v.1006.0). You can update your firmware by using a USB device. For external devices experiencing sync issues, you can also try connecting the device to the soundbars HDMI input and changing the soundbar source to HDMI.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
~ Samsung Solutions
Great sound some issues with wiring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 stars but I am have issue with smaller wireless speakers. Sound cut in and out because the wire leads aren’t great. second they’re not copper which would have been ideal.
I would recommend this to a friendGreat quality for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and the sun looks small but sounds great. The rear speakers are pretty quiet and not that noticeable so that was disappointing. Buy the bar looks great too.
I would recommend this to a friendEasy set up, great quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 Samsung soundbars before this one, and we made a great choice! Our room is filled with great surround sound. The speakers that connect to wifi make it so easy to rearrange the sound direction id I wanted to. I no longer miss going to the movie theatre!!!
I would recommend this to a friendTook It Back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality with the unit. However, the surround sound on this model is very faint and lifeless. Even when using the equalizer to fade the audio all the way to the back satellite speakers. Everything else about this unit was fine. After taking 2 different model soundbars back, I realized that maybe soundbar setups weren't for me (especially budget ones). Wound up getting a 5.1 Yamaha receiver instead, and will build on that over time. Unless you're getting a top of the line make and model, these entry level soundbars are way too finicky
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gore,
Thank you for your review of the Samsung HW-Q65T Soundbar System. We appreciate you sharing your experience with us.
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Soundbar for samsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar makes the television have a richer sound. I gave it 4 stars instead of 5 because i was hopeful to hear voices off tv more. Maybe placement of speakers will make a difference.
I would recommend this to a friendGood overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound overall, though I think it is optimized for newer Samsung TVs. HDMI won't work with slightly older model TVs, and you will have to purchase a separate optical audio cable.
I would recommend this to a friend