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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1241 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers value the HW-Q65T soundbar for its exceptional sound quality, easy setup process, and affordable price point. Many customers rave about the immersive surround sound experience and the rich bass it delivers. The soundbar seamlessly pairs with Samsung TVs, making it a convenient choice for Samsung users. However, some customers have concerns about the wireless rear speakers not being entirely wireless, occasional connectivity issues, and the volume being perceived as low. The remote control has also been mentioned as a pain point due to its limited range and responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,241 reviews
  • Rated 5 out of 5 stars

    Pairs well with Samsung 65Q80T TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, Q-Symphony works well (but directions were not clear about how to setup that feature, and had to find solition online), rear channels are fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Just OK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok, the system sounds great in a small room, but if your looking for power, keep looking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system because I was told it was wireless. When the Geek Squad guys arrived to install it they told me only the woofer and sound bar interface was wireless but the two rear/satellite speaker were wired. I'm disappointed and did not hear any sound coming through the wired speakers. I'm going back to the store. The sound bar sounded great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Disappointed,

      Thank you for your review of the Samsung HW-Q65T Soundbar and for sharing your feedback. Your experience is very important to us and will be shared with our product team.

      Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.

      Please know, by design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume. However, there are a few settings you can change to adjust the surround effect to your preference: 1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote. 2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote. 3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode. 4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control. Press the Sound Control button on the soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been fading in and out whenever it wants to. Geek Squad agent confirmed it. Went to get serviced and can’t find issue so sent back still broken. TERRIBLE service to even get things processed. As a Total Tech member I have not been treated at all as one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar seems to work just fine. I used an optical cable because the hdmi slots were used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works with Q symphony.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great. I connect this using an optical cable with my Samsung The Frame. It works with Q symphony. I hid the bass below the sofa, and it sounded fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product, Samsung sound bar with subwoofer and bluetooth rear speakers was an improvement over the sound from the Samsung smart TV by itself. We are enjoying our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning the settings, which setting goes with what you are watching. They work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent sound - get on sale only.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound. Not enough low. Wireless rear speakers are good. got it on sale so not complaining

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but not high end quality. However with that being said, the value for the price is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ok sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this sound bar because I thought it was “wireless “ but it is not. Rear speakers are wired and they sound like a pair of Twitters. The sound is poor. I returned it and decided to spend more money ( about $800 more) and got a truly wireless sound bar (9.1 JBL).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GGalvis,

      Thank you for your review of this Samsung Soundbar System. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Looks Like A Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift, I don’t know the specifics on how it works. But I have read all the specs about it. So the rating I am giving is solely on purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound, you can have the tv volume and sound bar sound work together, both come on at the same time at the same volume. Took some time to set up though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works really well easy to install my son liked so much that he also bought one for him too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio sound. Subwoofer lacks certain deep bass. Still worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yes Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar rocks it has so many speakers on the sound bar itself I can believe how it sounds and Atmos back speakers are awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eagerly waiting to "hear"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't opened it yet, wife wrapped it for Christmas, but looking forward to using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well, was delivered on time and have not had any issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, couldn't get the HDMI-arc to work properly with my older Samsung tv but works like a charm with optical cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - HW-Q65T 7.1ch Soundbar with Dolby 5.1 /

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this sound bar to be a really good accessory to my tv. The sound on normal TV is not boosted as much as on movies. Works well for me.

    I would recommend this to a friend