Customer Ratings & Reviews
- Model:
- HW-Q65T/ZA
- SKU:
- 6454639
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HW-Q65T soundbar for its exceptional sound quality, easy setup process, and affordable price point. Many customers rave about the immersive surround sound experience and the rich bass it delivers. The soundbar seamlessly pairs with Samsung TVs, making it a convenient choice for Samsung users. However, some customers have concerns about the wireless rear speakers not being entirely wireless, occasional connectivity issues, and the volume being perceived as low. The remote control has also been mentioned as a pain point due to its limited range and responsiveness.
This summary was generated by AI based on customer reviews.
OK unit...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a fan of Samsung products (bought this with the samsung qn90a TV) i was pretty disappointed with this unit. Overall, This unit was OK, initially purchased to replace my 4 yr old off brand unit, but i preferred my old unit to this one. On this unit ill start with the good, I love the quality of soundbar with the metal face and the easy to read screen on the right side. the main bar does get loud and can be heard clearly. Setup was easy, surround speakers paired flawlessly, and it connected to my tv instantly. Thats about it for me. For the bad Very weak bass, and the surround speakers could be louder. Ended up returning this for the vizio m 51ax-j6. After a few weeks, i am still much happier with the Vizio
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TreeTrunk1891,
Thank you for your review of the Samsung HW-Q65T. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Mediocre. Bad display.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on black friday. Wouldn't buy if not on sale.
I would recommend this to a friendPerfect collection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its very very great sound bar and mine is single bed rooms its very high volume for that. we are enjoying a lot.
I would recommend this to a friendGreat sounds for dollar value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again. Make sure you know where you are putting your satellite speakers and this system works awesome
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed with the quality of craftsmanship.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent, my subwoofer went quiet out about 2 months after purchase. Wasn’t able to make it into bestbuy so now I have a quiet sub which is disappointing. Sound bar sounds decent though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sammy,
We appreciate your feedback regarding the issues you are experiencing with your HW-Q65T Soundbar.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can view the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/HW-Q65T/ZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
MULTIPLE TRIES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TOOK MULTIPLE TRIES TO GET IT TO HOOK TO MY SHARP TV
I would recommend this to a friendGreat Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Creates great ambiance in my living room. Love being able to put the smaller speakers around to change it up.
I would recommend this to a friendGood speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great on movies only not on regular TV
I would recommend this to a friendSpeakers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the two small speakers is negligible.
I would recommend this to a friendQT6T Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect soundbar for my living room. Quality sound from Samsung tv, and compatible for easy use.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound system for the price! It helped to make our at home movie nights feel more like a night out.
I would recommend this to a friendSound bar with subwoofer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok soundbar but we have issues with subwoofer. Still don’t work. Geek squad to much
I would recommend this to a friendSurround Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we are enjoying out surround sound. Gary, who installed it was very knowledgeable and did a very good job.
I would recommend this to a friendMiddle tier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system for the price. Not the best, not the worst.
I would recommend this to a friendSurround sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my kids to give them an extra quality while watching there favorite flicks, has been a charm.
I would recommend this to a friendI would look at others at this price point.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products but i have to admit, its not what i expected. This is my first Soundbar and unfortunately im not impressed. I had a very old Samsung BlueRay Surround Sound system that in my opinion sounded better that i replaced for the soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Soundbar,
Thank you for purchasing the Samsung HW-Q65T Soundbar and for your review. We appreciate your feedback regarding the sound performance of your unit. You can try manually optimizing your audio experience by pressing the SOUND CONTROL button (looks like a gear) to access the setting items such as TREBLE, BASS, and AUDIO SYNC. The selected item can be adjusted using the Up/Down buttons.
– To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
– Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
– If the video on the TV and audio from the Soundbar are not synchronized, select AUDIO SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
– SYNC is only supported for some functions.
– If Surround Speakers are connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
N/a
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nervous about purchasing this item but I didn’t go wrong the best sound bar I ever had
I would recommend this to a friendAll Around You
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this soundbar. The speakers really add a welcome immersion into whatever you’re watching
I would recommend this to a friendSamsung delivers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, good price. Was looking for a decent system for my living room that wasn't ungodly expensive.
I would recommend this to a friendI think I'm going deaf . . .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I watched Dune our Samsung Flat Screen TV and I could not hear the dialog. So, I bought this soundbar for my birthday. I have it turned up to 100 and I can still barely hear Better Call Saul. With a soundbar, sub-woofer and and two rear speakers, I hoped this system would work as well as the speakers hooked up to this computer. On the plus side this TV accessory was easy to hook up, is solidly built, looks great and mates seamlessly to our Samsung TV. It supposedly has a deafening 300 watts of power but it makes me feel like I have hearing problems - which I do not. I suppose it needs a better user interface to get it to get a better sound experience from all this hardware. This may be why it's been discontinued?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HelmutNewton,
Thank you for purchasing the Samsung HW-Q65T Soundbar and for your review. We appreciate your feedback regarding the dialogue and sound performance of your unit.
To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced which may help the dialogue stand out.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
Additionally, you can try manually optimizing your audio experience by pressing the SOUND CONTROL button (looks like a gear) to access the setting items such as TREBLE, BASS, and AUDIO SYNC. The selected item can be adjusted using the Up/Down buttons.
– To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
– Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
– If Surround Speakers are connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions