Customer Ratings & Reviews
- Model:
- HW-Q65T/ZA
- SKU:
- 6454639
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HW-Q65T soundbar for its exceptional sound quality, easy setup process, and affordable price point. Many customers rave about the immersive surround sound experience and the rich bass it delivers. The soundbar seamlessly pairs with Samsung TVs, making it a convenient choice for Samsung users. However, some customers have concerns about the wireless rear speakers not being entirely wireless, occasional connectivity issues, and the volume being perceived as low. The remote control has also been mentioned as a pain point due to its limited range and responsiveness.
This summary was generated by AI based on customer reviews.
Great system!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this surround set for my father. He loves it!
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, highly recommended for any home theater
I would recommend this to a friendMrsb
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase. The geek squad was great.
I would recommend this to a friendValue for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia is worth the money. Best buy for under $300..
I would recommend this to a friendWonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound easy to set up and Unix clear instructions
I would recommend this to a friendbang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok product. bought because it was time for an upgrade. mid tier for sure. back speakers cut out at times and crackle pretty often. ok for black friday price. but not 500
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cdogg,
Thank you for purchasing the HW-Q65T soundbar and for your review. We appreciate your feedback regarding connection difficulties with the rear speakers. Please be sure your firmware release is (v.1006.0).
Your issue may be caused by wireless interference. When there is a wireless device (e.g., wireless LAN) using the same frequency (5.8GHz) near the Soundbar, the wireless connection between the Subwoofer and Surround Speaker could become unstable. This will affect the quality of audio output. Also, please know the maximum wireless signal transmission distance is about 33ft.
Should you need further assistance with this issue, or have any questions about features or operation, please know that Samsung is here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It working good , good music son , am happy with. It
I would recommend this to a friendGood price...No issues so far.....................
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price...No issues so far.....................
I would recommend this to a friendNot so hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a great sound bar with a strong woofer then this is fine. But you can do that for half the price. 7.1 surround sound ... Well kind of. But the tiny rear speakers will need to be placed within about a foot of your head if you want to get the typical surround sound effect. The whole thing barely felt like 5.1 let alone 7.1. either buy a cheaper sound bar or spend more money to get one that works as expected. I returned mine after a few days realizing it simply doesn't succeed in what it intends to do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnMorgan!
Thank you for your review of the Samsung HW-Q65T Soundbar System. We appreciate you sharing your experience with us. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Your feedback is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung audio products another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Contact us at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Surround sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds very good, with deep bass. Wonderful with 4k movies.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Djfckm21,
Thank you for purchasing the Samsung HW-Q65T and for your review. I am glad to hear you are enjoying the enhanced audio experience with your new soundbar.
Have you tried the various Sound Modes offered with the HW-Q65T? You can choose from modes like Standard, Surround, Game Pro, DTS Virtual:X, or Adaptive Sound mode, which optimizes sound based on each scene and lets you hear voices clearly at low volumes. You can find these by pressing the Sound Mode button on your remote.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice and beautiful we like my family and nice to me
I would recommend this to a friendBrand response from Samsung
Posted .Hi Samsung,
Thank you for purchasing the Samsung HW-Q65T and for your review. I am glad to hear you are enjoying the enhanced audio experience with your new soundbar.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung Sound Devices!
~ Samsung Specialist
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have bought this sooner this enhanced our tv
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mike,
Thank you for purchasing the Samsung HW-Q65T and for your review. I am glad to hear you are enjoying the enhanced audio experience with your new soundbar.
Have you tried the various Sound Modes offered with the HW-Q65T? You can choose from modes like Standard, Surround, Game Pro, DTS Virtual:X, or Adaptive Sound mode, which optimizes sound based on each scene and lets you hear voices clearly at low volumes. You can find these by pressing the Sound Mode button on your remote.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
Thank you for choosing Samsung Sound Devices!
~ Samsung Specialist
Perfect Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product . Compact...Rich sound highly recommend.
I would recommend this to a friendSoundbar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to get a TV and sound bar and asked about bundling the package. Salesman said one was not available on that TV. Overall he was the most unhelpful sales I have had dealings with at this store. He ended up recommending this system, did not really want a system just a sound bar, but decided to try it. We hooked it up, could not get it to work. Ask a guy who does car stereos to look at it and he also could not get it to work. Hope it has worked out better for others.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Harry,
Thank you for your review of the Samsung Q65T Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Amazing!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent. Very good sound quality
I would recommend this to a friendGreat system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system sounds great! It’s small with big sound!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Noname,
Thank you for purchasing the Samsung HW-Q65T Soundbar with Dolby Digital 5.1 and DTS:X bringing you powerful 3D surround sound. I am glad to hear you are enjoying the audio performance delivered to you from your new soundbar!
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
No atmos or earc support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No atmos support. Ok sounds. No sound sometimes with Apple TV unless Apple TV is set to re encode audio (“change format”) when running with a 2021 Samsung tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi David,
Thank you for sharing the issues you are experiencing with your Samsung HW-Q65T Soundbar. Please know, Samsung offers a wide range of soundbar models, each with their own set of unique specs and features. The HW-Q65T soundbar supports immersive 7.1ch surround sound with the included set of wireless rear speakers and wireless sub.
So we can better understand the problems you are experiencing with your connected device and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
open box value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got these as an open box item , would have scored lower if we paid full price, options for settings could be better
No, I would not recommend this to a friend- Cons mentioned:Volume
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have a strong base output. And the volume is too low. When you want to get clear volume you have to go up to 30 upward
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Soundbar,
We appreciate you sharing your feedback regarding the performance of your Samsung HW-Q665T sound system. Have you tried the various Sound Modes offered with the HW-Q65T ? You can choose from modes like Standard, Surround, Game Pro, DTS Virtual:X, or Adaptive Sound mode, which optimizes sound based on each scene and lets you hear voices clearly at low volumes. You can find these by pressing the Sound Mode button on your remote.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Ambassador
- Cons mentioned:Remote control
Not happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote does not work. There is no indicator that the power is on. Not impressed would not recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TBPB1210,
Thank you for sharing your experience with the Samsung HW-Q65T and the difficulties using the remote. Your feedback is important to us and will be shared with our product teams.
Please know, the HW-Q65T features an LED display on the front of the soundbar that will turn on along with the soundbar. The display shows things like volume, source, or settings upon receiving input from the remote or physical buttons, and will shut off after a brief period of inactivity to avoid distractions when watching your favorite shows or movies. If you cannot see the display, please be sure the soundbar is oriented in the correct position and that the power connection is secure.
Should you need assistance or have additional questions, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions