Customer Ratings & Reviews
- Model:
- HW-Q65T/ZA
- |
- SKU:
- 6454639
Customer reviews
Rating 4.3 out of 5 stars with 1241 reviews
(1,241 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HW-Q65T soundbar for its exceptional sound quality, easy setup process, and affordable price point. Many customers rave about the immersive surround sound experience and the rich bass it delivers. The soundbar seamlessly pairs with Samsung TVs, making it a convenient choice for Samsung users. However, some customers have concerns about the wireless rear speakers not being entirely wireless, occasional connectivity issues, and the volume being perceived as low. The remote control has also been mentioned as a pain point due to its limited range and responsiveness.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Keeps changing the hdmi and we can’t even use it because it just cuts off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sheila,
Thank you for sharing your feedback regarding the soundbar not maintaining the desired source connection. Please know that the soundbar will remember the last setting before it was turned off. Thus, if you wish the soundbar to turn on to detect HDMI, make sure that the HDMI is the used source when you turn off.
For further assistance, please reach out to us at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador


















