Customer Ratings & Reviews
- Model:
- HW-Q750B/ZA
- SKU:
- 6505885
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the superb sound quality, encompassing excellent bass and effective Dolby Atmos, as the standout feature. Many also praise the ease of setup and compatibility, particularly with Samsung devices. However, some users express concerns about the rear speakers' performance and the clarity of the wireless connection instructions. Overall, the positive feedback on sound quality and ease of use outweighs the negative comments regarding the rear speakers and wireless functionality.
This summary was generated by AI based on customer reviews.
great geeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and great job setting it up questions were explained
I would recommend this to a friendSamsung Soundbar is great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! The guys who did the install were fast, polite and complete.
I would recommend this to a friendServices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good speakers and very good services from Best Buy
I would recommend this to a friend- Pros mentioned:Setup
Fred
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is the best Samsung that I have ever purchased. The installation was very easy. Once everything was complete it pretty much connected to the TV. The two additional speakers that were included made a very big difference in the sound.
I would recommend this to a friend Great system!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound system especially with it connected to my AppleTV.
I would recommend this to a friend- Pros mentioned:Sound quality
Pure sound from
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a wired soundbar but this wireless Samsung really puts out some great sound. The sound is pure and crisp. It makes regular TV sound great but the movies from the streaming channels are terrific with the additional rear speakers. Great buy
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am partially deaf and have serious problems with hearing conventional TV speakers. With this surround system I have no problem hearing my new Samsung TV with the matching surround system even without my hearing aids. I am extremely pleased with today’s installation.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there!
Thank you for purchasing the Samsung HW-Q750B Soundbar giving you the ultimate 3D surround sound for your home theater with the highest level of detail and clarity.
With built in Airplay 2 technology, simply pair the soundbar with a compatible iPhone or other iOS device to play music.
Turn on Adaptive Sound mode to watch games and blockbuster films with optimized audio and enhanced voice clarity.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Worth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, better than I expected. The only issue, is my Sony 65 doesn't sync sometimes. Have made adjustments to it, seems I found that's as good it gets. Next will TV be Samsung.
I would recommend this to a friend Disconnected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay for the price. Issues with hdmi wired connection, I have changed several cables and sometimes when I turn on the tv, it doesn't turn on. I have to unplug and plug back the hdmi cable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello EdwinV,
Thank you for sharing your experiences with the HW-Q750B Soundbar. Your review is incredibly important to us and it will be shared among our internal teams.
There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Lastly do a hard reset, with the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
I wish someone would do a YouTube review on it so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it like a month ago because it was on a discount price at first I thought it was because I couldn't hear the speakers from the back is why it was on discount after messing around with the EQ I ended up getting them to work sounds great love it
I would recommend this to a friend - Pros mentioned:Sound quality
Great Dolby Atmos system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tested multiple Dolby atmos systems around the $300-$800 range. This is the best one I’ve heard so far. Works great with my LG C1 and even better with my Samsung Q90T. Using the soundbar through wifi with my Q90T was a pleasant surprise. No wires, no delay
I would recommend this to a friendBrand response from Samsung
Posted .Hello RNZO,
Thank you for purchasing the Samsung HW-Q750B Soundbar giving you the ultimate 3D surround sound for your home theater with the highest level of detail and clarity.
Enjoy dynamically optimized audio with enhanced voice clarity for whatever you are watching, including sports, games, movies and more thanks to Adaptive Sound.
We’re glad to hear that the sound quality of the HW-Q750B Soundbar has exceeded your expectations!
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Open Box Guarantee & T Tech Assurance?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long time Best Buy Customer and Total Tech member from the start. Open Box Deal with BBY guarantee. Didn't work: $800 sound system blasted out sound suddenly without warning. Total Tech "repair" took weeks but the repair location is only about 40-50 miles away. Called Total Tech telephone rep, who says repair is completed and sound system is ready for pick up at store, but it was not ready (wasted trip). Second trip: Very upset; Best Buy dented up the soundbar during "repair" (I took pictures) Best Buy rep admitted it was Best Buy's fault (because Best Buy noted excellent physical condition at intake). Looked even closer at subwoofer scratches and tears at corners of front cloth screen panel (it's like Best Buy just tossed the sound system around during transport and/or repair). Best Buy rep empathizes and apologizes; says he will ask manager to replace (manager apparently denies). So, new "expedited" Total Tech repair. That was about two weeks ago. I just got a message the sound system just arrived at repair center. Expedited? It took 2 weeks to go 40-50 miles?
No, I would not recommend this to a friendYou will never have to go to a Theater again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Samsung 75" NEO QLED TV it's a must have
I would recommend this to a friendonly the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely the best speakers I have ever had. You need these
I would recommend this to a friendVery Nice Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a gift and they love it. Setup was very easy.
I would recommend this to a friendDidnt know how to connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to connect the sound bar to use it. Too many pieces and the instructions were horrible. It may be an excellent option for someone that know how to connect these speakers.
I would recommend this to a friendBrand response from Samsung
Posted .Hello DanielleG,
Thank you for sharing your experiences with the HW-Q750B Soundbar. I am sorry to see that your time with the Soundbar has been less than ideal.
To find the full manual which will give you a detailed explanation of how to connect both the Soundbar to the TV and the rear speakers follow this link. https://downloadcenter.samsung.com/content/UM/202208/20220801035134001/AH81-15482A-00_FM_HW-Q910B%20Q750B_ZA_ENG_220203.0.pdf
Also please know that we are here and happy to help you. If you would like additional assistance, call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value and quite loud for an apartment or condominium. Using the smart things app makes it even better. Unfortunately, my wife stumbled across the Bluetooth feature so I have to listen to her music most of the day lol
I would recommend this to a friendBrand response from Samsung
Posted .Hello tqlynch,
Thank you for purchasing the new HW-Q750B Soundbar and totally immerse yourself in astonishing 3D sound with 5 channels, 1 subwoofer, and 2 up-firing channels working together to create a captivating audio experience.
Fill the room with theater-like sound with the included rear speakers that project audio around you.
When you press the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Spacefit sound (when connected to a Samsung TV, Voice enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Was not able to set it up.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar as an open box. I attempted to set it up but was unsuccessful. Because it was an open box I do not want to say this is not a good soundbar but I was not able to really test it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SD10,
Thank you for sharing your experiences with the HW-Q750B Soundbar. Your review will be shared with our internal teams.
I am sorry to see that you were unable to finish the setup process. So that we can better assist you with step-by-step instructions, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
A Lemon or Major issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Followed all directions as provided, Day #1 couldn't get the rear speakers to connect finally after over an hour on phone with Samsung go them to work. Day #2, notice the volume would automatically adjust to 15, if I have it at 20 or at 10 with-in 2 minutes it goes to 15 automatically. Was on phone for 2 hours with Samsung Tech and no-one could figure this out. Told me it was a Soundbar issue and I need to send it in. I called Best Buy and they are bringing a new one out and will install it for me, guess it is wait and see
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello wmwi,
Thank you for sharing your experiences with the HW-Q750B Soundbar. We understand your frustrations and know that Samsung is here to help.
Once you receive your soundbar replacement please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Just ok. Does the minimum. Expected much from it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just okay. The woofer is ok but the highest volume is not the best. It's had to adjust settings because the window is so small. The value is not great for the quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mena,
Thank you for purchasing the HW-Q750B Soundbar. I am sorry your initial experience with the Soundbar has not been ideal.
You can connect and pair your Soundbar using the SmartThings app on either an iOS or Android device. This will allow you to make all of the same adjustments that your remote can do, but on your smart device in a much easier to see format.
You can adjust the treble and bass levels, 7-Band EQ, channel levels and the different sound modes. If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
