Customer Ratings & Reviews
- Model:
- HW-Q750B/ZA
- SKU:
- 6505885
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the superb sound quality, encompassing excellent bass and effective Dolby Atmos, as the standout feature. Many also praise the ease of setup and compatibility, particularly with Samsung devices. However, some users express concerns about the rear speakers' performance and the clarity of the wireless connection instructions. Overall, the positive feedback on sound quality and ease of use outweighs the negative comments regarding the rear speakers and wireless functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely fills the entire room. Worth every penny.
I would recommend this to a friendBrand response from Samsung
Posted .Hello TKKnox,
Thank you for purchasing the new HW-Q750B Soundbar.
I am glad to hear that you are loving your new soundbar. With Tap Sound, you can play music from your favorite playlist by simply tapping the soundbar with your smartphone.
With built in Airplay 2 technology, simply pair the soundbar with a compatible iPhone or other iOS device to play music.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
Sound up the Yong Yang
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sound sound emersion. Get set up with Big screen
I would recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. If u want inexpensive, get this.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the perfect compliment for my new tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Best soundbar dolby atmos for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Best soundbar for the price out there 10/10
I would recommend this to a friendBrand response from Samsung
Posted .Hi MrWayne,
Thank you for purchasing the Samsung HW-Q750B Soundbar giving you the ultimate 3D surround sound for your home theater with the highest level of detail and clarity.
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Immerse yourself in sound and hear it from above for a rich and unparalleled experience.
When you turn on Adaptive Sound mode, you will experience sports and blockbuster films with optimized audio and enhanced voice clarity.
Additionally Game Pro Mode boosts your gaming experience with up-firing speakers and 3D audio that moves all around you.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Lost money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst mistake that I could’ve done. I thought I was getting a good deal! From day one I had issues with the sound bar,I thought a firmware update would fix it. It wouldn’t update and I’ve had a paper weight for over a year!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
amazing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system rocks, it has an amazing sound..
I would recommend this to a friend - Pros mentioned:Setup
Amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing simple to set up simple Amazing and amazing
I would recommend this to a friendBrand response from Samsung
Posted .Hi Neoqledtv!
Thank you for purchasing the Samsung HW-Q750B Soundbar giving you the ultimate 3D surround sound for your home theater with the highest level of detail and clarity.
Totally immerse yourself in astonishing 3D sound with 5 channels, 1 subwoofer and 2 up-firing channels working together to create a captivating audio experience.
Perfectly synchronized, fully immersive audio floods your room all at once, using every speaker in compatible Samsung TV and soundbars with Q-Symphony.
Elevate your sound experience with a soundbar that automatically analyzes your room and calibrates the upper range tones to best fill your space using SpaceFit Sound technology. when paired with a Samsung QLED TV.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Rear speakers
Wish satelite speakers were wireless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was bummed that the 2 satelite speakers were not wireless. I had 2 different store reps assure & guarantee me that they were. Other than that everything is great about this product.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for purchasing the new HW-Q750B Soundbar and taking the time to share your thoughts.
I am sorry to hear that your store experience was less than ideal, but I am happy to see that you are loving the soundbar overall.
You can manually optimize your audio experience with the TONE CONTROL button. By pressing the button, you can adjust the volume of the treble or bass sound. The desired item can be adjusted using the Up/Down buttons. This function is enabled in Sound mode excluding in Standard mode. To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons. Once the bass level is changed, the woofer level will be also adjusted accordingly.
By pressing the SOUND MODE button, you can select the desired audio mode such as Surround, Game, Standard, Adaptive sound.
• Standard Mode: Outputs the original sound.
• Surround Mode: Provides a wider sound field than standard.
• Game Mode: Provides stereoscopic sound to immerse you in the action while gaming.
• Adaptive sound Mode: Analyzes the content in real time and automatically provides the optimal sound field based on the characteristics of the content.
If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Cons mentioned:Wireless
Not wireless for rear speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are still wired even though it is wireless. This led to unanticipated wires to the rear speakers
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JSmith,
Thank you for purchasing the new HW-Q750B Soundbar and taking the time to share your thoughts in a review.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers).
The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module.
The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
COMPLETE GARBAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Samsung attempted repair at my home 3 times and failed. They then wanted me to send back the unit for a refund, but I had to provide shipping materials. At this point I was beyond the Best Buy return period. NEVER buy a samsung product and NEVER rely on them to repair or stand behind anything they make.
No, I would not recommend this to a friendI truly tried to like it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a Sonos guy. I decided to give a relative my entire Sonos speaker set and give Samsung a chance. I have had constant issues from the start. Most recently, the soundbar has decided it will shut off with the tv remote (Samsung tv), but it will not turn back on. I go back in, set the audio to eArc and audio is again routed to the soundbar. I shut the tv off, the soundbar says “bye”. I turn it back on and it does nothing. I am not interested in “hard resetting” things. It should simply work, every time, like my Sonos playbase. What about sound? I had high hopes. The soundstage is tiny. It doesn’t compare at all with the Sonos playbase. It literally sounds like I have just a center channel. My biggest complaint with sound is that I find myself constantly lowering or raising the volume to compensate. I typically set it to about 20. I find myself constantly reaching for the remote because, either the sound was too low for the scene, or it was entirely too high. This happens randomly and often. I am sure I will be asked to call customer service. I assure you I am very technical. I have already reset everything a few times, including my tv. This should simply work, like my Sonos system. It’s a shame I threw out the box, otherwise I would return it asap. I love Samsung. My tv’s work perfectly. It’s possible their more expensive soundbars are a bit more reliable, but I doubt it based on similar complaints I came across online. This system will probably end up in some room gathering dust. I regret not getting the Sonos Arc. Night and day. I even tried convincing myself that the soundbar would suffice as either a music system or surround system, but not both. Not the case. It simply doesn’t feel like a true surround sound system, and music reproduction is mediocre at best. Shame.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Systemaddict
I’m sorry for the difficulties with your HW-Q750B Soundbar setup. We understand your frustrations and are here to help.
You can try manually optimizing your audio experience with the TONE CONTROL button. By pressing the button, you can adjust the volume of the treble or bass sound. The desired item can be adjusted using the Up/Down buttons. This function is enabled in Sound mode excluding in Standard mode. To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6 ~ +6 by using the Up/Down buttons. Once the bass level is changed, the woofer level will be also adjusted accordingly.
By pressing the SOUND MODE button, you can select the desired audio mode such as Surround, Game, Standard, Adaptive sound.
• Standard Mode: Outputs the original sound.
• Surround Mode: Provides a wider sound field than standard.
• Game Mode: Provides stereoscopic sound to immerse you in the action while gaming.
• Adaptive sound Mode: Analyzes the content in real-time and automatically provides the optimal sound field based on the characteristics of the content.
– By pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
• Voice enhance mode enhances spoken dialog in movies and TV to make it easier to hear.
• Night mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.
• Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons, (Make sure the Sound mode is set to “Standard”.)
• If the video on the TV and audio from the Soundbar are not synchronized, select Sync in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
• Sync is only supported for some functions.
• The Virtual Speaker function can be turned ON/OFF by using the Up/Down buttons.
– By pressing the CHANNEL BUTTON, you can adjust the volume of each speaker such as the Center level, Wide level, Front Top-level, Rear level, and Rear top level. To control the volume of each speaker select Center level, Side level, Wide level, or Front Top level in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons. If Surround Speakers are connected, select Rear level or Rear top level and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
To control the volume of each speaker, select CENTER LEVEL, WIDE LEVEL, or FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
– If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
– SYNC is only supported for some functions.
– If Surround Speakers are connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
– The VIRTUAL Speaker function can be turned ON/OFF by using the Up/Down buttons.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Wireless
Good sound- Not wireless as claimed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Evidently wireless doesn't apply to rear speakers. Sadly returned and will try a different approach.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KenS7979,
Thank you for your review of the HW-Q750B Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Ambassador
Trash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash, the subwoofer went out the first day which also impacts the speakers they are suppose to connect to (Never connected and I’m tech savvy). Called about the issue months ago, and was suppose to get my subwoofer replaced and never got one. What’s crazy is that I never had this issue with Visio. Probably should have stayed with them and their TV and surround sound were cheaper..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chines,
Thank you for sharing your experiences with the HW-Q750B Soundbar. Your review is very important to us and will be shared among our internal teams.
The wireless subwoofer and wireless rear speaker kit both connect to the Soundbar itself separately and are not connected wireless together. This allows you to use only the subwoofer or rears or both at the same time.
So that we can better assist you, please contact Samsung Customer Support. We are here and happy to help you. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Poor SoundBar Q750B
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Device has WiFi Airplay issues. If we use Apple TV, We cannot to bluetooth to play music. (We can coonect to bluetooth thru iPhone,Ipad and other andriod devices.) Sometimes we may face Woofer issues as well.
No, I would not recommend this to a friendGreat as a Chromecast Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I searched for a long time for a speaker that could easily sync with Google home and my speaker groups, while having all the other bells and whistles at a reasonable price. Found it.
I would recommend this to a friendPoor packing=broken items and annoyed customers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box mailed, items loose in box, no bubble wrap or paper. Who doesn't know you can't send electronics across the country without proper packaging. Surprise unit damage had code PRC and would not work. WASTE OF TIME FOR ALL INVOLVED. Tip to Best Buy, teach your team how to properly pack items in a box. Thank you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ErikW,
Thank you for purchasing the Samsung HW-Q750B Soundbar. We appreciate you sharing your feedback regarding the condition in which the Soundbar arrived.
We recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Once you receive your soundbar replacement please contact us if you have any comments, concerns or need assistance with adjusting any settings. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for gaming and movie watching. Would recommend. Wished the subwoofer had a little more in it but still great after adjusting subwoofer volume and bass enhancement setting.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Andrew,
Thank you for purchasing the HW-Q750B Soundbar and taking the time to share your experiences with us in this review.
I am happy to hear that you have adjusted the soundbar to your liking, if you want to further adjust press and hold the SOUND CONTROL button for around 5 seconds. This will allow you to adjust the 7 band equalizer to you preferred settings.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Cons mentioned:Rear speakers
Poor quality on rear speakers!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to setup, rear speakers are a waste. Suggest buying next level up!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SkyppD.
Thank you for sharing your thoughts regarding the rear speakers of the HW-Q750B Soundbar.
By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.
However, there are a few settings you can change to adjust the surround effect to your preference:
1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. Depending on your TV, make sure that the Audio Format is set correctly to send Surround Sound to the rear channels. Using either Bitstream, Auto or Passthrough is the most recommended setting.
2) If the source has surround channels, make sure you are using any Sound Mode other than STANDARD as it will not send the correct channels to the rear speakers.
3) Increase the volume level of the surround speakers using the CH LEVEL button on the Soundbar remote control. Press the button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Linda
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not wireless. So it change everything. Sound not nearly as good as what we were hearing in store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LindaM,
Thank you for purchasing the Samsung HW-Q750B Soundbar System which comes with a subwoofer and rear speaker kit. We appreciate you sharing your thoughts about the wireless description of the rear speakers.
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
In addition to the available sound modes, your soundbar features a wide range of other customization options accessed with the remote. Use the steps below to further optimize the sound to your personal preference:
You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the Up/Down buttons to adjust the level.
With the Surround Speakers connected, use the CH LEVEL button and select REAR LEVEL. From there, use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in.
With the sound mode set to Standard, press and hold the Sound Control button for about 5 seconds to adjust the sound for each frequency band for precise audio adjustments. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
