Customer Ratings & Reviews
- Model:
- HW-Q750B/ZA
- SKU:
- 6505885
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the superb sound quality, encompassing excellent bass and effective Dolby Atmos, as the standout feature. Many also praise the ease of setup and compatibility, particularly with Samsung devices. However, some users express concerns about the rear speakers' performance and the clarity of the wireless connection instructions. Overall, the positive feedback on sound quality and ease of use outweighs the negative comments regarding the rear speakers and wireless functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Rear speakers
No wireless speakers.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this items because the speakers are not wireless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Maddie,
Thank you for your review of the Samsung HW-Q750B Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
Good products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Timely delivery and good products. Havent set up and tried it yet but im hopeful and expect they’ll be no problems.
I would recommend this to a friendUnhappy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it works well but most of the time it doesn’t work! I turn it on and off and when I turn it on nothing happens! I can’t get it to connect to Wi-Fi and I have the best service! I have had it looked at but it still doesn’t work right. I’m unhappy with my purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LauraS,
Thank you for sharing your review with us regarding the HW-Q750B Soundbar. I am sorry to see that you have experienced these issues with your Soundbar.
So that we can better assist you, please contact Samsung Customer Support. We are here and happy to help you. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Modem and/or router cause sound to cut out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would’ve given it 5 stars, but the sound cuts out randomly due to the location of my modem and router.
I would recommend this to a friendNot true surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says surround sound but it's not true surround sound, just because it has rear speakers doesn't mean it's surround sound, you should hear bullets ricochet behind you, objects passing by you from front to rear then leaving, this just has the same thing you hear from the front playing through the rear speakers
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Enyce,
You can try manually optimizing your audio experience with the TONE CONTROL button. By pressing the button, you can adjust the volume of the treble or bass sound. The desired item can be adjusted using the Up/Down buttons.
This function is enabled in Sound mode excluding in Standard mode. To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons. Once the bass level is changed, the woofer level will be also adjusted accordingly.
By pressing the SOUND MODE button, you can select the desired audio mode such as Surround, Game, Standard, Adaptive sound.
• Standard Mode: Outputs the original sound.
• Surround Mode: Provides a wider sound field than standard.
• Game Mode: Provides stereoscopic sound to immerse you in the action while gaming.
• Adaptive sound Mode: Analyzes the content in real time and automatically provides the optimal sound field based on the characteristics of the content.
By pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as, Voice enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
• Voice enhance mode enhances spoken dialog in movies and TV to make it easier to hear.
• Night mode is optimized for night time viewing with the settings adjusted to bring the volume down but keep the dialog clear.
• Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
(Make sure the Sound mode is set to “Standard”.)
• If the video on the TV and audio from the Soundbar are not synchronized, select Sync in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
• Sync is only supported for some functions.
• The Virtual Speaker function can be turned ON/OFF by using the Up/Down buttons.
– By pressing the CHANNEL BUTTON, you can adjust the volume of the each speaker such as Center level, Wide level, Front Top level, Rear level, and Rear top level. To control the volume of the each speaker select Center level, Side level, Wide level, or Front Top level in Sound Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons. If Surround Speakers are connected, select Rear level or Rear top level and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
To control the volume of each speaker, select CENTER LEVEL, SIDE LEVEL, or FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
– If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
– SYNC is only supported for some functions.
– If Surround Speakers are connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
– The VIRTUAL Speaker function can be turned ON/OFF by using the Up/Down buttons.
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at: 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Save your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. Subwoofer and Soundbar speaker rattles within the first month of purchase. Decided to call samsung to fix and now 4 months later it is still not resolved. I can’t return it at best buy anymore as well. Loss of money for something that doesn’t work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello The1,
I am sorry to see that you have experienced these issues with your new HW-Q750B Soundbar. This is not what we want for our customers.
So that we can better assist you, please contact Samsung Customer Support again. Know that we are here to help you. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Good sound when it's working right
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly would cut out even after checking connections and updating. Had to return it as it was unusable. Did get to switch to a better LG model. I usually like Samsung products but this missed the mark.
No, I would not recommend this to a friendGreat sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buys best service and their opinion made me buy this sound bar and it came out to be the best investment ever.
I would recommend this to a friendDon’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers periodically pop and crackle. Sometimes the sound just stops coming from the surround speakers for a few seconds. Tried everything to fix the issue other than replacing the speaker wire. But can’t do that because the clips Samsung uses makes it impossible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JosephP,
Thank you for sharing your experiences with the HW-Q750B Soundbar. We appreciate your review and it will be shared with our internal teams.
So that we can best assist you, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Samsung wireless atmos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too soon to tell but right now it’s working great and is exceeding expectations
I would recommend this to a friendThis is not the sound bar for volume
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar's volume is not impressive; it is rather low except in Dolby atmos when it is average. The volume on my tv is louder than the bar if I am just playing a video via my PlayStation. I am returning this. I bought an open box, the remote and the speakers have distortion issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Delanobull,
Thank you for your review of this Samsung HW-Q750B Soundbar System. We appreciate you sharing your audio experience with us. Your feedback is very important to us and will be shared with our product team.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
I did not get ti exprience it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because i didn’t need it si ce my TV got stolen,but i think it was a great product.
I would recommend this to a friendSad but true
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice because this sound bar doesnt go into sleep mode like our JBL one did. while watching tv or movie!
I would recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this item. It is amazing because I do not need to go to see movies at movie theater.
I would recommend this to a friendHomeowner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar system, love the bluetooth shelf speakers so there is not wire running everywhere.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Doug,
Thank you for taking the time out of your day to share your thoughts about the new HW-Q750B Soundbar. I am glad to hear that you are loving the included rear speakers.
By pressing the SOUND MODE button, you can select the desired audio mode such as Surround, Game, Standard, Adaptive sound.
• Standard Mode: Outputs the original sound.
• Surround Mode: Provides a wider sound field than standard.
• Game Mode: Provides stereoscopic sound to immerse you in the action while gaming.
• Adaptive sound Mode: Analyzes the content in real time and automatically provides the optimal sound field based on the characteristics of the content.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Sounds good while it works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in November. It has been great until this week. 5 months later. No sound from any source. Swapped HDMI cables. Plugging it in, it gets detected as an ATMOS device - no output. Samsung 50" Q series tv/ PS5/ Roku Ultra
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Numtree,
Thank you for sharing your review regarding the HW-Q750B Soundbar. I'm sorry to see you have experienced this issue with your Soundbar.
So that we can offer step-by-step troubleshooting or warranty assistance as needed, please
call Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound effects are really good! You can feel the difference from other soundbars.
I would recommend this to a friendAWESOME!!!!! SOUND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE A FEW SOUNDS BARS FROM SAMSUNG AND EACH I GET GETS BETTER AND BETTER!!!!!!
I would recommend this to a friendMore of a question
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How come it seems like my subwoofer isnt working did I set something up wrong?
I would recommend this to a friendBrand response from Samsung
Posted .Hi Davidruberti70,
Thank you for purchasing the Samsung HW-Q750B Soundbar giving you the ultimate 3D surround sound for your home theater with the highest level of detail and clarity. By design, the purpose of the subwoofer is to reproduces low frequency sounds and not musical tones. It adds rich tones and deepens sound effects, like the rumbles of an explosion or the depth in bass guitars and drums.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1. Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2. Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
If you need additional help with setup, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:
1) 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week.
2) LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Ambassdor
Luz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was an excellent choice very happy with the product.
I would recommend this to a friend
