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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 309 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the HW-Q930B/ZA 9.1.4ch Soundbar's exceptional sound quality, with many praising its crisp and immersive audio experience. The Dolby Atmos feature is also highly regarded for its excellent surround sound upgrade, taking movies and music to a new level. While some customers have concerns about the bass and connectivity issues, the overall sentiment is positive, with many appreciating the soundbar's easy setup, wireless connectivity, and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 309 reviews
  • Rated 5 out of 5 stars

    Highly recommend this sound bar system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung sound bar system at the same time as our new Samsung TV. Geek squad installed both. Extremely happy with the sound; better then the Sony system we had from years ago, and an older Samsung sound bar. Sounds more like a theater experience. The rear speakers were mounted on stands, and fortunately for us, we were able to plug the very short cords into nearby outlets. So happy we made the decision to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Surround System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surround system! Sounds great and is very clear. Would definitely recommend this system!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Sometimes my head turns because i hear sounds coming from different directions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from my TV, this is easily the best thing I added to my Theatre room. The sounds are AWESOME!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello acesfull44,

      Thank you for purchasing the Samsung 9.1.4 HW-Q930B Soundbar with Dolby Atmos and DTS:X bringing you 3D true surround sound.

      I'm glad to see that the soundbar as exceeded your expectations! Turn on Adaptive Sound mode to enjoy dynamically optimized audio with enhanced voice clarity so you can follow along with action-packed games and blockbuster films. Enjoy dynamically optimized audio with enhanced voice clarity so you can follow along with action-packed games and blockbuster films.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound sustem!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and voices come through clear. Couldnt have asked for more in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Jim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker set-up for my 85" Samsung TV. Great sound and easy set-up. Excellent base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic speaker system to pair with your Samsung tv. It automatically pairs so you don’t have to use a second remote to work your tv and the sound is A+++++++. The only thing i didn’t expect is the size of the surround speakers, they are bigger than i expected. Great system though i highly recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Josh,

      Thank you for sharing your experiences with the HW-Q930B Soundbar. Your feedback is very important to us!

      I am glad to see that you are really enjoying your audio quality with this new soundbar.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Big sound in little package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for being wireless. Did I mention it was wireless rears and sub!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blown away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is phenomenal. I especially love the action movies and sound effects.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Entertainment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality! Excellent. Easy to install nice Sound everything perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound of Hearing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and excellent projection. The background submits good boom.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Grammawgifts,

      Thank you for purchasing the HW-Q930B Soundbar. I am glad to see that you are loving the audio quality of your new unit.

      Turn on Adaptive Sound mode to enjoy dynamically optimized audio with enhanced voice clarity so you can follow along with action-packed games and blockbuster films. Enjoy dynamically optimized audio with enhanced voice clarity so you can follow along with action-packed games and blockbuster films.

      If you ever have questions or need help, Samsung is here. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier this soundbar is amazeballs. I absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker………. Soundsssssss ssooooo goooddd. Boom boom boom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my surround sound all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome. Perfect for 85’ TV. Integrates well with TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     the surroundsound is good price and very very good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did it again hands down . Amazing soumd quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,Excellent,Excellent Great sound works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal during Black Friday and fantastic sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible and the set up was very easy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for sharing your experiences with the HW-Q930B Soundbar, we’re glad we made your Samsung experience a great one.

      You can manually optimize your audio experience by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Spacefit sound, AVA, Voice enhance mode, Night mode, Sync, Surround speaker mode, and Virtual. The desired item can be adjusted using the Up/Down buttons.

      To control the volume of the treble or bass sound, press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons.

      If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung