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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 309 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the HW-Q930B/ZA 9.1.4ch Soundbar's exceptional sound quality, with many praising its crisp and immersive audio experience. The Dolby Atmos feature is also highly regarded for its excellent surround sound upgrade, taking movies and music to a new level. While some customers have concerns about the bass and connectivity issues, the overall sentiment is positive, with many appreciating the soundbar's easy setup, wireless connectivity, and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 309 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired it with Samsung OLED and i can say this the best purchase i made. Sound is soo amazingly good that it feels like sitting and watching the movie in a theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the one below this and thought it was goid, after upgrading, this one blew my wig off! Cool immersive sound , deeper powerful bass, and 2 way rear speakers! Maybe to much for my apartment, but definitely wortg it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 4 out of 5 stars

    All Good But Can Be Quirky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return the first soundbar system as it did not connect; however, Best Buy honored the purchase and gave us a new system that works perfectly. Maybe just a defect in the first system but the reviews indicate that the connection can be a bit quirky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome. Was not expecting the sound going to a sound bar from a large audio system. But this sounds even better. Bass shakes the windows. Quick bluetooth connectivity and range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar looks great and sounds great. We love the sound it gives thru out the living room. Also a great feature, it connects with the TV where you only need to use one remote. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best surround system Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung surround system I use it both in the earc settings and wifi. The sound is amazing and I hear even the slightest sounds in my movies and shows making me feel like I’m in the actual movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamechanger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the beginning of December and have owned it for more than a month now. I bought this as an "excellent" open box. While the boxes were a bit banged up, the product itself was immaculate. Installed and playing within ten minutes and WOW!!!. Great surround, great atmos. Even my wife loves it lol. I can't count the number of times I look over my shoulder to see if I left the water on, or if someone is coming through a door. I know its a lot for a one box set up but it has made a HUGE difference in movie watching and gaming. Also, the ability to boost voice and to indivually change channel levels lets me customize the sound depending on where in the room I'm sitting. A real game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system. Expensive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to grab this on sale for $900 back in January. It’s been amazing ever since. Highly recommend this if you want your movies and shows to sound amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good and easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, sound is good with ample bass. Surround speakers are effective. Only quibbles are ATMOS is not especially effective (but this may be due to room size and media) and one drop out that required a reset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great with my Samsung tv. Had a Bose system that the sound would never sync perfect. This Samsung is synced perfectly. Sound and bass are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung does it again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system! It is great especially the deal that I got. Love the voice and surround. Makes you feel like you’re at the movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome, very easily to set up lightweight great quality

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Amazing system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible. The subwoofer is definitely impressive and shakes my house during movies and playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar out there.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many sound bar but this Samsung Q990B on my lg tv. Wow what a sound. I tried sonos but it’s too expensive and doesn’t sound as good as Samsung Q990b.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Worth the price and I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic sound bar in my opinion. First, yes it's expensive but for the features and a 9.1.4 configuration it's worth the price. Setup was incredibly easy and everything paired instantly when I powered it on. The bar itself sounds great, but paired with the rear speakers and bass you get full surround sound with Dolby Atmos where capable. Full, rich sounds from low bass to high treble and the equalizer let's you customize to your taste. I raised the bass a little bit and the treble where my wife and I have less hearing capability. Movies sound AWESOME in Atmos and just plain 5.1 surround. You can connect devices via Bluetooth for music as well and it works great. This is paired with a Samsung TU7000 series TV so the Q-Symphony feature doesn't work but all other features do, including some that our TV was not listed for. WIDE sound stage and tall enough to fill a 9 ft tall irregular shaped living room. Voice enhancement works very well for TV shows where dialog is quiet and Night Mode is growing on me for late night TV or movies when you don't want full, booming sounds and music. I'm glad I didn't get a cheaper model after researching this one. The extra features and deeper customization options make it a good value to me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RandomGuy,

      I am very pleased to hear that your out-of-the box experience has exceeded your expectations.

      With SpaceFit Sound+, your soundbar will automatically calibrate sound and enrich bass to adapt to your space even if you aren’t using a Samsung TV.

      If you ever upgrade your TV to one of the 2022 Samsung Models, you will be able to use the industry first feature of Dolby Atmos over Wi-Fi. This will give you all of the advantages of Dolby Atmos for movies and shows, without the need to connect your soundbar to the TV with messy cables.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as good of sound as you can get out of a sound bar. not my first atmos sound bar but this one is so much better than every other one ive had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product the sound is very good I like it a lot I enjoy the movies the surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Amazing ATMOS sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a small size room and this system fills the room subwoofer hits excellent lows we love watching movies just like being in the movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system is excellent very easy to connect like the sound quality when I’m listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this when I purchased it with my new QLED 90B. This thing has crystal clear sound and the subwoofer really shakes the room!

    I would recommend this to a friend
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