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Customer Ratings & Reviews

Your price for this item is $352.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 309 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the HW-Q930B/ZA 9.1.4ch Soundbar's exceptional sound quality, with many praising its crisp and immersive audio experience. The Dolby Atmos feature is also highly regarded for its excellent surround sound upgrade, taking movies and music to a new level. While some customers have concerns about the bass and connectivity issues, the overall sentiment is positive, with many appreciating the soundbar's easy setup, wireless connectivity, and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 309 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sounds great with the Samsung TV i boutht also

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound bar.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great for the money. Perfect for medium large room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surroundsound creates a nice around for movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Project Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound matches much more expensive speakers that I use to own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional workmanship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the sound from these pieces. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! Sound quality is amazing after a couple tweaks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Buy!

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely great!....no biased....sounds gr8...feel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung 930 soundbar system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perefect overall quality system without overwheling sound or price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system, the quality is amazing and you’ll be happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing soundbar!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stumbled on this soundbar when my son was playing with the demo in the store. He cranked it up really loud and I walked to him to turn it down. When I got in the sound field, it was spectacular and I knew this was the one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Entertainment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound have in my living room for entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So fat so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good great sound. Good lows and highs and good for video gamers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality even at full blast. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound bar . I bought a floor model that they

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was a floor model that I brought which didn't work correctly but I bought an older model on eBay of the exact same thing and I freaking love it it's an amazing sound bar I'm pretty sure this one's the same just newer I highly recommend this 9.1.4 soundbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Amazing when it works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing…usually. I have been using this with my PS5 and for some reason, when I play high action competitive games, the sound will sometimes start skipping, requiring me to reset the sound bar! Must be something I’m missing… but haven’t figured it out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Q-Symphony is INCREDIBLE!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround sound system is great. I love it. It has the lows you want & the highs also. I would highly recommend it to EVERYONE that has a Samsung Q TV. The Q-Symphony is INCREDIBLE!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sourround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and subwoofer i can really feel the bass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic sound once you get it working right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When properly setup and synced this sounds amazing, especially with q symphony integrated with my Samsung tv. Had the q990b as well and you literally can't tell the difference. They're both fantastic. Had some trouble getting rears and sub to connect at first, easily fixed with a reset. There was an audio delay with atmos on my Xbox but some claim this is an Xbox problem so I'm not sure who to blame. Ultimately I was able to remedy the delay by changing the TV sound settings. Additionally, the q symphony wasn't synced with the bar at first and it was very noticeable. Was also able to get this fixed by messing with settings in all three components, TV, Xbox, and sound bar. Not sure what eventually fixed it but it's perfect now. Make me a bit nervous that I'll be dealing with these issues in the future but it's been perfect since then and the sound really is fantastic. Great surround effects. Sound location instantly identifiable but not isolated, as in it provides more of a beautiful dome sound effect. Plenty of bass with the sub settings turned up. Bass hint for those really looking for huge bass: turning all channels to -6 will allow you to turn the volume up and push more bass at the same volume as before. Myself I have bass enhancement on but with the above trick it's a little much so I have my channel settings at normal lol. Setting up the system is straightforward and very quick and easy mechanically, just the setting issues above that were a minor problem. Using the bar display to change settings is a real pain so def get the app, it's great and easy to use but know that Samsung will really push the data collection stuff. All in all this is the best system available at it's current price imo. Amazing sound alone and integrating your TV speakers with q symphony really adds another layer to the soundstage but you need a Samsung tv. Can also currently get a free gift card if you order online and ship or store pickup. I recommend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TravisTouchdown,

      Thank you for sharing such a detailed review with your experiences on the HW-Q930B Soundbar. Your feedback is invaluable to us and will be shared with our internal teams.

      I am glad to see that your setup issues were finally figured out, if you ever do experience any other issues, have any concerns or questions for us.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Best $1k soundbar with Atmos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged it on sale for $999 and was worth it. Huge upgrade over our 2017 HW-KM57C/ZA 5.1 channel setup when watching movies with an Atmos source. It really brings the movie theater experience home and can crank way louder than most people are comfortable with. Active Space Fit+ feature calibrates it to your room. The sub absolutely rattles the windows. It won't sound hugely better than a decent 5.1 setup with regular TV watching, you need to make sure you're feeding it Atmos content and then crank it up. Paired this with an LG 65" C1 for Dolby Vision HDR and it's an amazing pairing for home movie enjoyment.

    I would recommend this to a friend