Customer Ratings & Reviews
- Model:
- HW-Q930B/ZA
- SKU:
- 6505165
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the HW-Q930B/ZA 9.1.4ch Soundbar's exceptional sound quality, with many praising its crisp and immersive audio experience. The Dolby Atmos feature is also highly regarded for its excellent surround sound upgrade, taking movies and music to a new level. While some customers have concerns about the bass and connectivity issues, the overall sentiment is positive, with many appreciating the soundbar's easy setup, wireless connectivity, and price point.
This summary was generated by AI based on customer reviews.
Bang for buck home theater sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my Samsung Q80R soundbar system with this system. While the Q80R is much better for music, this system isn't too far behind. The surround immersion is incredible, and it maintains great sound quality, even at higher volumes.
I would recommend this to a friendA massive upgrade in sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW!!! I had an LG Elevate system before that reviews said was a fantastic sound system, but this Samsung set up blows it out of the water. It is much more user-friendly and intuitive than the LG system and sounds 100 times better. So glad I got this!
I would recommend this to a friend- Pros mentioned:Wireless
Great atmos system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this system to replace the Q65T 7.1 system that I had just purchased last year and WOW - immediately noticed a huge difference. It’s absolutely unreal with Atmos-capable movies and even adds better definition with standard cable channels. Further, the fact that it doesnt need sound wires (still have to run a power cord to an outlet for each speaker) for the rear speakers makes this much cleaner. If there were any negatives to mention, it is somewhat annoying that it does not always turn on with the TV – it usually does, but from time to time, I’ve had to manually turn on the sound bar 
I would recommend this to a friend Great Soundbar Setup
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is Great with Movies or Gaming. I played with PS5 and Series X Dolby Atmos while playing is awesome even when its multi-channel still sounds great.
I would recommend this to a friend- Pros mentioned:Easy setup, Sound quality
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system is more than I expected it to be. Sounds great with movies and music. Easy simple installation and connectivity is great with no issues so far.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar and a significant jump in technology over previous versions. Great sound and range and the setup for those satellites is super easy.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Awesome and easy audio solution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive price for a quality set up. Noticeable sound improvements for games, movies and TV shows. It has been a great upgrade for my use case.
I would recommend this to a friend Great soundbar system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar! It would have been 5 stars if i wasnt trying to replace an old 5.1 system with a soundbar system. It sounded great! It was just missing the 'umpf' my large system had.
I would recommend this to a friendNo help from bestbuy, but great sound once i got i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box satisfactory. It was locked in store demo mode. Both bestbuy and samsung were unable to help me get it out of demo mode. Reddit saved me and now the system works great
I would recommend this to a friend- Pros mentioned:Sound quality, Wireless
Incredible Surround Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is phenomenal. Besides the great value, the sound is amazing. This package includes a subwoofer and two wireless rear speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rating is not a reflectio. On BestBuy or the representatives. The CS was great. The 2 star rating is for the sound system. It is a nice system with very good suroundsound. The problem is with the volume automatically turns up to 27, very loud. After turning the volume down, less than 5 minutes it turns back up to 27. I have been on the forums with plenty of opinions to fix the problem but, for the amount I paid for the system, I should not have to try and fix it myself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JDorado,
Thank you for purchasing the Samsung HW-Q930B Soundbar. We appreciate you sharing your experience with us.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Excellent sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box. It didnt come with a remote. You need a remote to connect the speakers. The person at the store found a remote that worked.
I would recommend this to a friendExcelent service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.truly satisfied and very happy with the service, all the staff very friendly and patient in helping me buy what I needed
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Rear speakers
No rear speaker sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this as soon as i got home, the soundbar sounds good. Id give it a 7 out if 10 for sound quality. One problem, no matter what I did, the rear speakers would not produce sound. I disconnected everything, double checked all the connections and turned everything back on. On the highest volume setting i could hear a faint whine from each of the rear speakers. Returned and got something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ehall,
Thank you for your review of the Samsung HW-Q930B Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Movie theater experience without leaving the house. I also use it for music and it sounds excellent.
I would recommend this to a friendBreathtaking quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing system it really sounds amazing for a wierless system! Ive always gone for wierd bit this is amazing
I would recommend this to a friend- Pros mentioned:Sound quality, Wireless
So far so good!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the surround sound with up firing speakers, wondering if i can link a second set of rear speakers for another room?
I would recommend this to a friendBrand response from Samsung
Posted .Hello Peter,
Thank you for purchasing the new HW-Q930B Soundbar and sharing your thoughts with us.
I'm happy to see that your are enjoying the top-firing speakers, they are the only ones that you can use with this sound system.
With built in Airplay 2 technology, simply pair the soundbar with a compatible iPhone or other iOS device to play music.
Turn on Adaptive Sound mode to enjoy dynamically optimized audio with enhanced voice clarity so you can follow along with action-packed games and blockbuster films. Enjoy dynamically optimized audio with enhanced voice clarity so you can follow along with action-packed games and blockbuster films.
~Samsung Solutions
Small package but big performance!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio quality! More then enough to fill my leaving room with amazing surround sound!
I would recommend this to a friendAmazing Sound System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome system. Worth every penny. The sound is crisp, clean, and on point. Makes watching movies and listening to music more enjoyable. Easy to use and connect.
I would recommend this to a friendSamsung 930b soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing and the rear surrounds are perfect they're actually the thing that sets it all off.
I would recommend this to a friend