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Customer Ratings & Reviews

Your price for this item is $352.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 309 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the HW-Q930B/ZA 9.1.4ch Soundbar's exceptional sound quality, with many praising its crisp and immersive audio experience. The Dolby Atmos feature is also highly regarded for its excellent surround sound upgrade, taking movies and music to a new level. While some customers have concerns about the bass and connectivity issues, the overall sentiment is positive, with many appreciating the soundbar's easy setup, wireless connectivity, and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 309 reviews
  • Rated 5 out of 5 stars

    Excellent sound, more value than money spend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound clarity, I already had a TV with Dolby sound but this is another level. Perfect for medium to large living room setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is stunning. There are zero complaints from me. I hopr you can add onto this in the future. Would like another bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior product. True surround sound effects!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product! Finally a wireless sound bar with true surround sound . Amazing when listening to a movie produced with Dolby Atmos - really sounds and feels like being in a movie theater. I live in a condo now so I do not have an enclosed video room, yet the projected sound does indeed adapt to my (open) room shape. Extremely satisfied. Immediately bought one more for my best friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system it’s beyond amazing it’s worth every penny spent and more, it was so simple to install and setup. My wife and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound system. Bass is great and speaker quality is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 9.1.4 Ch is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased with this Samsung Soundbar. The 9.1.4 Ch is amazing! Highly recommended to those looking for awesome sound!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive, Rear speakers

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later, rear speaker only put out distorted sound. Had to be replaced for couple hundred dollars

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Excellent system for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system sounds great, the 990B is a little better but much more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super high dnd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is top notch. I especially like the bass which is very “punchy” as they say. The surround speakers are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sound System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well in our open floor plan family room. With the Dolby at most you feel like you are in a movie theatre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung home theater system WOW

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an amazing home theater system with plenty of all the ranges you want and than some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar. I just have to purchase a Q symphony compatible television to support the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung sound bar is a very good speaker . Very discreet and efficient. I like it very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is Brandname always Better?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still evaluating this product. I bought it to use with my new 85" Samsung Neo QLED model 90A TV. In the past, I had bought Vizio 5.1 channel soundbars where the soundbar Bluetoothed to the woofer and the remote left and right rear speakers were wired to the woofer. The new Samsung system was a 9.1 channel soundbar that Bluetoothed to the woofer and the left and right remote rear speakers. The Samsung soundbar cost 3x more than my Vizio soundbars. The Best Buy Geek Squad installed my TV and soundbar, and when they left, there was no sound at all coming from the woofer or remote speakers. As a TotalTech member, I called and the technician was very helpful and walked me through the steps to get the remote speakers outputting sound. But the sound was very, very soft, and I could not figure out a way to turn up the sound on the rear speakers. So I made an appointment for a technician to come to my home. When he came, he made some changes, it made them a little better, and he explained that this was the way that they were designed to work. I would not hear the same sound like I do on my Vizio soundbars where I hear sound from the remote speakers no matter what is playing on the screen (news, sports, music, movies, etc.). The Samsung 9.1 channel soundbar is designed for music and movies and such. Then it fills the room with sound. I'm not sure about this. That's why I say I'm still evaluating this product. Because for the most part, I LOVE SAMSUNG PRODUCTS!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    10 over 10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 over 10 love the surroundsound  system money well spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, sometimes challenging setup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, house-shaking bass (if desired). Sometimes difficult to configure, but overall a great match for my Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding and I got a great deal on an open box. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system bought it as an open box would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, wireless back speakers easy to fit in room.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Wireless

    Rated 4 out of 5 stars

    Great upgrade from old 5.1 system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, easy set-up and only having to provide power is great.

    I would recommend this to a friend