Customer Ratings & Reviews
- Model:
- VS20T7511T5/AA
- SKU:
- 6493638
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Jet 75 Cordless Stick Vacuum's powerful suction, ease of use, and long battery life. Many appreciate its lightweight design and effective performance on various surfaces. However, some customers point out that the dustbin is on the small side and that there are some issues with the brush roll. Overall, the positive feedback on key features outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Awful Battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good vacum to clean and use .the negative and most importamt to me and a big problem is the battery life .8-minutes at a full charge on the high ..the low is like 25-30 minutes at best. Thats with it being charged all night and in its holster. If i unplug the charger the battery dies with out use. I just purchased this item a week ago . High speed is important but expect little up time and lots of down time. I should of got a corded one or a dyson.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're eager to help with the battery issue on your Samsung vacuum, JaneM.
The battery life for this vacuum model should be up to 60 min run time with proper charging.
The below link is the user manual for your model. Turn the page 12 (Charging the battery) and page 20 (Battery usage) for reference: https://downloadcenter.samsung.com/content/UM/202208/20220815105322474/O_DJ68-00875B-03_VS7500_EN_FR_MES_AA_220706.pdf
You may also refer to this link:
Install and setup your vacuum and select charge your vacuum's battery: https://www.samsung.com/us/support/answer/ANS00085625/
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145775849, to help our team pull up your information.
Have a great day.
Melardo
Good but poor battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but poor battery life. It should come with 2 batteries as it once lasted 10 minutes. Not much can be done in that time frame. Had the product for 2 weeks now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having an appliance that works at its best performance is everything, JonS. We want you to enjoy using your vacuum at home.
The battery life is mainly determined by the used cycles of the battery. This means that a higher capacity withdrawal would result in a reduction of the life cycle. Please check the links below for details.
For reference, I have also shared information about "Install, set up, and charge your Samsung Jet Stick":
https://www.samsung.com/us/support/answer/ANS00085625/
I have shared your model's user manual for assistance. Turn to page 11 about the "Production Specification/ Cleaning time."
https://downloadcenter.samsung.com/content/UM/202208/20220815105322474/O_DJ68-00875B-03_VS7500_EN_FR_MES_AA_220706.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145306931, to help our team pull up your information.
Have a great day!
^Chrystel