Customer Ratings & Reviews
- Model:
- LC49G97TSSNXDC
- |
- SKU:
- 6425569
Customer reviews
Rating 4.4 out of 5 stars with 543 reviews
(543 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Features4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Odyssey 49” monitor's large screen size and immersive curvature, praising the fast refresh rate and sharp resolution for an amazing gaming experience. Many appreciate its high quality and ease of use for both gaming and multitasking, although some experienced issues with dead pixels or flickering. A few users noted the monitor's substantial weight and some initial firmware challenges.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st ultra wide and its an awesome experience to play on
I would recommend this to a friendRated 1 out of 5 stars
Two monitors both defective with the same issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to say this but I would give this monitor 0 stars if I could. I really wanted to love this as it has all the features and the form factor/screen curvature is amazing, and it seems the refresh rate performs as expected. The only issue, and this is a show stopper, is both my first and my second monitor red lined after the slightest pressure on the outer rim of the computer. These things are designed like glass. It's impossible to get one of these onto a arm mount without accidentally squeezing the outer edge "too hard" and causing a vertical line of pixels. After it happened with my first one I thought, my fault. So I returned it and was insanely gentle with the second one...as soon as I turned it on, FIRST TIME, it had a vertical line of pixels again. To make it even worse, I called Samsung and they gave me NO advice or information other than "a tech will call you in 1-2 days to set up an appointment". Since I know this can be caused by the ribbon being pinched or twisted I started to apply pressure and found if I push a very specific part of the monitor's edge with my finger the line would go away. But, if I so much as bumped into my desk the line would come back. This will be my second return and I am never buying an Odyssey again. I love Samsung products so one day I'll come back, but stay away from this horribly designed form factor like the plague
No, I would not recommend this to a friendRated 1 out of 5 stars
Very bad for gaming
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst thing I ever looked at very bad for gaming if your bad at games you could maybe like it but just overall no!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 1 out of 5 stars
Many issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First monitor arrived with two lines of stuck/dead pixels. Second was an open box that was missing vesa adapter and ring for the back light.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great Monitor, Until it doesn't work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was great for first month if ownership... now it's turning on, but the screen is black.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung [SERIES/MODEL] Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 1 out of 5 stars
Flickering
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen flickers, I will need to return. Wish it worked
No, I would not recommend this to a friendRated 5 out of 5 stars
You need your game console and computer into One?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one you look for. The higher the resolution, the more choices you have for activities on the big screen. If you're skilled at multitasking, you can do multiple things on one screen. It's great for gamers too; it's like combining a game console and computer into one. The 240Hz With the screen space of two 27” panels offers for the price I paid was worth every penny. It's like experiencing those graphics during game in your real life more like you are watching the movies.
I would recommend this to a friend- Pros mentioned:Resolution
Rated 5 out of 5 stars
Review for Samsung Odyssey 49” Curved Gaming Monit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Odyssey 49” is a game-changer for immersive gaming and multitasking. Its 1000R curvature wraps around your field of view, delivering a truly panoramic experience. The Dual QHD resolution offers razor-sharp clarity, while the 240Hz refresh rate and 1ms response time ensure ultra-smooth performance with no lag, perfect for competitive gaming. With FreeSync and G-SYNC compatibility, screen tearing and stuttering are virtually eliminated, providing seamless visuals. The monitor’s sheer size and stunning design make it a centerpiece for any setup. While it’s a significant investment, the cutting-edge features and immersive experience make it worth every penny for gamers and professionals alike.
I would recommend this to a friend Rated 1 out of 5 stars
DP ports won’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neither of the DP ports will work so it will only work at 60hz. Another returned item at Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 1 out of 5 stars
Came with a cracked screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a cracked screen....I was really looking forward to this monitor....It looked amazing setup on my desk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EddieChi,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Rated 5 out of 5 stars
Love this monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture quality. Pairs well with a good graphics card
I would recommend this to a friendRated 5 out of 5 stars
Odyssey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs well with my R15 Aurora, Easy to install, clarity, refresh rate , sharp, great for imaging, However, you will get annoyed with the sound reflecting when speaking to a corner as the curvature will create acoustic reflection.
I would recommend this to a friendRated 5 out of 5 stars
Gorgeous angles and superb performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the type of panel that makes people turn heads when they view your setup for the first...or even second time. Ummatched performance at an extreme size. You cant go wrong with this panel.
I would recommend this to a friendRated 5 out of 5 stars
Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for console or desktop. it better then have two monitors put together mainly because I don’t like have the bezel.
I would recommend this to a friendRated 5 out of 5 stars
Big Screen Big Win
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ultra Wide FTW!!! Using this monitor is slightly overbearing initially but once you get used to it well the space it opens up is crazy! You can be incredibly productive with a side of efficiency due to the screen space. In games that support the screen size its amazing to help see things more frequently and at a wider view than others.
I would recommend this to a friendRated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.B3st monitor you could ever owned habds down game changer
I would recommend this to a friendRated 4 out of 5 stars
poggers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poggers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 1 out of 5 stars
I loved it while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this screen and fell in love with it. It was amazing and had the best picture. BUT IT ONLY LASTED EXACTLY 1 YEAR AND A DAY. IT GOT A BIG BLACK LINE DOWN THE CENTER OF THE SCREEN. I CALLED BEST BUY AND THEY WOULD NOT HELP ME AT ALL BECAUSE THE WARRANTY EXPIRED THE DAY BEFORE. SO NOW IM LEFT WITH A BROKEN SCREE THAT I PAID ALMOST 3K FOR.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 1 out of 5 stars
Lasted 5 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this monitor. I has a green vertical line show up after 5 days. Windows 11 does not recongize the monitor so comes up as generic display. (I went to samsung and download the “fix” its really nothing). HDR isn’t that great either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the screen issues you have encountered with your 49" Odyssey Curved Gaming Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Rated 1 out of 5 stars
Black screen Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this monitor for years and is impressive at first but Samsung’s software is terrible. My monitor constantly turns black and you can’t get it to work without restarting it and plugging your cable into a another port. Software updates do not help fix this issue and its 100% the Samsung monitor itself causing this issue. Because it constantly turns black and you can’t see what is on the screen it is unusable. Do not buy this monitor or Samsung monitors in general.
No, I would not recommend this to a friend





















