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Customer Ratings & Reviews

Your price for this item is $350.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.4 out of 5 stars with 543 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are impressed with the Odyssey 49” monitor's large screen size and immersive curvature, praising the fast refresh rate and sharp resolution for an amazing gaming experience. Many appreciate its high quality and ease of use for both gaming and multitasking, although some experienced issues with dead pixels or flickering. A few users noted the monitor's substantial weight and some initial firmware challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-543 of 543 reviews
  • Rated 1 out of 5 stars

    Not worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. I bought this monitor. I was out of town for a abit over a week and then it took me another week to find the time to set it up. Used it for a couple of weeks and just really thought the quality for gaming was not good. I attempted to return but I missed the refund date by 4 days, what a bummer. Now I'm stuck with $1000 paperweight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage company not in stock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered thinking it'll come in. Had to reschedule. Comes up saying having to reschedule again, talked to a rep saying it's just a glitch in the system. Get a text saying it's coming in, nothing at all here still. Seems like everyone at the call center isn't even from the US. Best buy has gone down hill, garbage company.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 1 out of 5 stars

    QUICK LISTEN! GET THE NEWER NEO EDITION

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have the newer neo g9 odyssey. lots of improvements and worth the small increase in price. dont buy this dinosaur.

    No, I would not recommend this to a friend