Customer Ratings & Reviews
- Model:
- LC27G55TQWNXZA
- SKU:
- 6424358
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the Odyssey G5 monitor's excellent picture quality and refresh rate, making it ideal for gaming. Many appreciate its value for the price and the immersive experience provided by its curved screen and HDR capabilities. However, some users have reported issues with dead pixels and ghosting, while others find the stand less than ideal. The color accuracy is also frequently praised.
This summary was generated by AI based on customer reviews.
Decent monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great monitor my only problem is when waking it from sleep the USB port does not seem to work until you power cycle the monitor. This might be an issue with my model
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dannlozt,
Thank you for purchasing the Samsung - Odyssey G5 27" Gaming Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting https://www.samsung.com/us/support/downloads/?model=N0054074&modelCode=LC27G55TQWNXZA
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Wow wow monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor, excellent performance very good value
I would recommend this to a friendEntry Gaming monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the monitor. However, the stand is pretty cheap and I get some flickering from time to time. Overall I would recommend this monitor for an entry level gaming monitor.
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
-Samsung Monitors
Good monitor for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best for anyone wanting 1440p at 144hz
I would recommend this to a friendYes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor yes it is very good it is a good monitor
I would recommend this to a friendgood monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good monitor and got it at a great price. clear picture
I would recommend this to a friend- Cons mentioned:Ghosting
Ghosting effect ruined the experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is great with everything but gaming. The ghosting I see when playing 3D games is terrible.
No, I would not recommend this to a friend Cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap material and colors are washed out. Base is cheap. Shame on Samsung. FreeSync does not work as it should
No, I would not recommend this to a friendBrand response from Samsung
Posted .MalakEbayuser,
Thank you for sharing your feedback on the Samsung Odyssey G5 27" Monitor. I am sorry to see that this model fell short of your expectations.
Please know that the Odyssey G5 has 1.7 times the pixel density of Full HD, WQHD resolution boasts incredibly detailed, pin-sharp images.
Please reach out to us for assistance with your image quality issues.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Glitch
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visual quality wasn’t good at all. Screen look glitch
No, I would not recommend this to a friendOk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor just not enough settings you basically have to be gaming on a pc not game console to get the full effects it offers
No, I would not recommend this to a friendBrand response from Samsung
Posted .irizarryla68,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Disappointing purchase and Best Buy experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy needs to work on quality control for open box items. Bought this monitor open box on sale. Came shipped in the product box with a faulty screen. Seriously, nobody bothered to turn it on and check to make sure it wasn't faulty, defective or functioning? Instead I had to spend my time to bring it in and return it in person. Not only that, but when processing my return and checking for an available replacement to be shipped to me (which was no longer available because of the sales), I was charged extra. I only realized this when I later logged into my account to see I hadn't been issued a full refund because I had been charged for a 3rd party service for a monitor I don't even own. So then I had to spend another 30 minutes waiting for a call back from customer service and another 20 on the phone to get the full refund. Now the sales are over and it's no longer in stock. What a waste of time.
No, I would not recommend this to a friendTo dark for ps5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice monitor but it was to dark on my PlayStation 5. I was really excited to get it and I was let down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tony,
Thank you for purchasing the Samsung - Odyssey G5 27" Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this monitor gives you 1.7 times the pixel density of Full HD, WQHD resolution boasts incredibly detailed, pin-sharp images. Experience a fuller view with more space to take in all the action.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung C27G55 with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
No volume available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theirs no volume so you cant hear anything However the video is great thanku
I would recommend this to a friendGreat when it works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had much luck with this monitor. I'm on my 3rd. First time, half the monitor was black after I came back from doing stuff. Had to completely turn off and power back on to get it to work right. Returned and got another (Bestbuy customer service for the win!) Second, all the screen went black with hints of stuff under the screen. Again, powered on/off. Color distortion in spots were now on the screen. Ugh. Reset all settings. Powered back on/off and it was fine again. Gave it to my brother to try and use a display port instead as well. After awhile randomly black screen as well. Decided to give on last try as it is comfortable on the eyes and looks good when working. (Here's to hoping 3rd one is the charm.)
No, I would not recommend this to a friendBrand response from Samsung
Posted .ssha,
I am glad to see that you are pleased with the overall picture quality of our Samsung - Odyssey G5 27" monitor, but had an unfortunate issue with a black screen on the first 2 units.
Should you need any assistance once you receive your replacement monitor, please know we are always here to help and can be reached via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
32 vs 27
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.G7 is better but get the 32 inch I think it would be a lot better
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
-Samsung Monitors
meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cheap monitor and has a weird shape the screen is a bit "white" somehow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alexa,
Thank you for purchasing the Samsung LC27G55TQWNXZA G5 Odyssey Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
Samsung makes lousy monitor stands!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Try attaching the monitor to the included base parts without having to break something or take parts from other Samsung monitors. I never got to see the screen image, because this heavy beast requires a decent, easy-to-attach base. I gave up and tossed it out. Not worth the trouble. Specifically, the roughly vertical "strut" piece that attaches to the "V" base, up to the bottom of the screen, just. does. not. fit. Not the way their silly "setup" diagrams suggest, in any case. After having two 32-inch Samsung TV sets die on us quite prematurely, I'm done with Samsung, for good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Don’t bother.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap. The power supply died after only 4 months. DO NOT BUY. It looked good up to that point. Best Buy was no help getting a replacement.
No, I would not recommend this to a friend- Cons mentioned:Ghosting
GHOSTING!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software was not as easy to use as other samsung monitors, it also had the worst ghosting ive ever seen in any display ever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the ghosting issues you have encountered with your Samsung - Odyssey G5 27" LED Curved WQHD FreeSync Monitor with HDR (HDMI).
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
Be Aware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor arrived fine. On the 14th day half my screen was blacked out when i would turn the monitor on. I updated the firmware and that seemed to fix the problem (for now). Now im experiencing a dead pixel and cant return it to BestBuy due to their awful return policy. Samsung also will not do anything unless it has 4 or more dead pixels. Do not waste your time on BestBuy products. Go with Amazon Or Costco. Costco has a 90 day hassle free return policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Josh,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey G5 27" Monitor. I understand your disappointment with the dead pixel and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors