Customer Ratings & Reviews
- Model:
- LS28AG700NNXZA
- SKU:
- 6463480
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Odyssey G7's picture quality, citing fantastic visuals and impressive HDR. Many appreciate the monitor's refresh rate for gaming, although some experienced issues with screen flickering or occasional blackouts. The vibrant colors are also frequently praised. However, a significant number of customers noted the absence of built-in speakers and some reported receiving units with dead pixels, along with concerns about the high price point.
This summary was generated by AI based on customer reviews.
not recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when i got this monitor, i needed for gaming but lacks speakers and the deep blacks werent there i most def will pass on this, but if you just need a monitor for gaming for next gen works for the 120fps but looks not as great
No, I would not recommend this to a friendNot the best for PS5
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a disappointment this monitor is. HDR is incredibly lackluster as it's only 400 nits making some games borderline unplayable they're so dim. Avoid, save for a quality OLED display that you don't have to make any compromises with.
No, I would not recommend this to a friendwhite screen of death to a permanent grey fade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powered on fine during the test. So I started mounting it. But a week later, I started getting the grey fade and after messing with the settings. Seems like i picked a bad quality monitor and returned it.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as great as expected. The 4K 120hz on ps5 isn’t as smooth as I thought. Not sure if m got a defected monitor. There’s judder in the picture when running at 120hz. Using hdmi 2.1 and updated firmware. For $800 not worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - Odyssey G7 28" IPS 1ms 4K UHD FreeSync & G-Sync Compatible Gaming Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Stick with LG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my second monitor, first one flickered and turned off after a month of use. This new one has dead pixels out the box… All in a span of 2 months since original purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - Odyssey G7 28" IPS 1ms 4K UHD FreeSync & G-Sync Compatible Gaming Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Don’t bother - won’t get 4K @ 120hz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this specifically to get 4K @ 120hz on my PS5 and PC. Of course I updated it to latest firmware first. That was a pain and I had to use a brand new thumb drive just to get that to work. Even with that, I was unable to get 4K @ 120hz on neither PS5 or PC (with capable GPU). I tried every setting possible - tried both inputs, different cables, AV mode vs PC. nothing worked. Called Samsung - they couldn’t get it working either and told me to return. For $650 (discounted) this is a joke. Samsungs quality has gone down hill. Feel the same with TVs. I’ll wait for a better option. Thanks for nothing Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
Get the warranty!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 6 months and now have a dead pixel. If you buy this monitor make sure to get the warranty!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
On my 2nd replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all the pc gamer techs out there, be vigilant to hopefully get a good unit. Samsungs QC is horrible. There monitors are known to be defective. If youre A console gamer youll never notice. 4K at 120hz is great. Once you switch to 144hz with adaptive sync on, get ready for monitor flickering and back light bleed. This also happened my 32’ Neo g8. I recommend purchasing from a place like bestbuy to easily get it swapped out. The local dimming is mediocare as well.
No, I would not recommend this to a friendDisplay port issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this based off BestBuy reviews. When I brought it home it was broken right out of the box. Had another arrive and it stopped working in a week. Soon as I load up a game it turns off with Display port signal not connected. Further research lead me to finding out this model has a lot of issues with display staying connected. I've tried everything I know and more. Beware.
No, I would not recommend this to a friendDo not waste your time or money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics was terrible. Definitley not worth 700 bucks. We got a different brand 500 cheaper. Look better the processor is faster. If you going for name brand not worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok not really the best but compared to otherss
No, I would not recommend this to a friendTotal waste
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so upset with this purchase within a week I noticed a red line down the screen. Almost a week later I am having a unfixable and Unignorable problem where the screen constantly flickers. No matter what I plug in it in to no matter which HDMI cord. I use please spend your money wisely else where won’t be buying from Samsung again.
No, I would not recommend this to a friendAverage Monitor, High Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent monitor but it’s overpriced. The hazing from the uneven backlight is a turn off, nice quality image but really poor blacks
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your Samsung - Odyssey G7 28" IPS 1ms 4K UHD FreeSync & G-Sync Compatible Gaming Monitor with HDR.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Black screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back last week of july went on vacay, and had it set up in Aug not even 2 months go by since i made the purchase and my screen goes black. Smh really disappointed was told to contact samsung i looked into it and it appears acouple of ppl have experienced this problem.
No, I would not recommend this to a friendBad monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor looks good and has some good features. But it doesnt displau anything unless i turn my pc on and off like 10-15 times unplug the Display port back and forth 10-15 times. Last time i had a samsung 4k monitor it did the same. Guess going back to LG again. Would not recomend at all
No, I would not recommend this to a friendbrightness to low next to window.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a great monitor in the dark but I needed this during the day for work and video games. No bueno.
No, I would not recommend this to a friendDo not buy this if you value your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the worst 28inch monitor. The colors are so faded and grey, the material of the monitor is cheap plastic, It has craptastic calibration out the box, it had noticeable amount of backlight bleed as well. The total price for this garbage is $880…. You can buy a 4k 32inch monitor with that price. Horrible value. DO NOT BUY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is day 2 of this monitor. Day one, easy set up, great monitor, 4K on COD worh 130+ fps. Day 2 ...The screen is blank and the menu wont even display. Chatted with samsung support and they told me the item seems to be defective. After searching online for help it seems like this is a relatively common issue. Getting returned now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Do. Not. Buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish giving 0 stars was an option. I’m sure people have gotten a working product but as for me? I got not one, not two but THREE different ones shipped to be because all of them had three different separate issues. Also the first defective one shipped to me was an “open box” which I did not want.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Not bright enough with backlight bleed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as i set up the monitor it came with really bad backlight bleed. To me this monitor was not bright enough or had the colors i had expected for this price range. Switched to lg insead and i have been happy so far
No, I would not recommend this to a friend