Customer Ratings & Reviews
- Model:
- LS28AG700NNXZA
- |
- SKU:
- 6463480
Customer reviews
Rating 4.3 out of 5 stars with 1041 reviews
(1,041 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Features4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Odyssey G7's picture quality, citing fantastic visuals and impressive HDR. Many appreciate the monitor's refresh rate for gaming, although some experienced issues with screen flickering or occasional blackouts. The vibrant colors are also frequently praised. However, a significant number of customers noted the absence of built-in speakers and some reported receiving units with dead pixels, along with concerns about the high price point.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the monitor for over 3 years now and it has been solid. The UI is outdated but other then that it is great.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Great 4K monitor that has amazing picture and great quality.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really nice 4k 144hz Monitor. Great for gaming on Pc and console.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Odyssey G7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding tv monitor with game changing performance
I would recommend this to a friendRated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my ex boyfriend on, he doesn’t have it anymore , that’s only becuase , he upgrad so much . The person he gave it to, loves it and still has it to this very day.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Monitor for console gaming.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 years ago with zero issues. Highly recommend especially if the price drops.
I would recommend this to a friendRated 5 out of 5 stars
Great monitor for Next Gen consoles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor works awesome with ps5! i have been getting 120hz and 4k on vanguard and warzone! the frame drops are not noticeable since the ps5 can not do steady 120hz, but it lowers to 100-120hz but this monitor is the best option out there. I do happen to have backlight bleed during loading screens or so, but when playing games its not noticeable. my monitor was updated already and was ready to use the 4k 120 hz on ps5. Just make sure you change the settings from the monitor and the ps5 to enable 120hz. it will display 60hz during the menu, but once you are playing a game that is capable of 120hz the monitor will be set to 120hz.
I would recommend this to a friendRated 5 out of 5 stars
WONDERFUL FOR THE SERIES X Dont listen to others!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, i bought this for my series x, and my pc. First things first... GET the firmware from the samsung website and update it via USB 2.0 it completly updates it with any issues that you may occur if you do. Ive had this monitor for about 2 months and i havent had any issues, it is a tad darker then other monitors but with a little tweaking and changing the picture from PC to AV it will make everything better and turn off local dimming. So far forza horizon 5 on the series x with this monitor is the most realistic and best vivid picture ive ever seen. I highly reccomend this monitor if you do not wanna spend more than $1000 ENJOY!!!
I would recommend this to a friendRated 5 out of 5 stars
Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it it was a gift for him and it works very good
I would recommend this to a friendRated 5 out of 5 stars
Great monitor to have discord open on.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to have my discord open on. Just found out it has lights on it.
I would recommend this to a friend- Pros mentioned:Color
Rated 2 out of 5 stars
Way too many issues to start with.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor from Samsung and picked up at Bestbuy. I was really excited for this. However when i hooked it up and turned it on i only got DP port not connected on screen. It was clearly connected properly. Upon investigating further i realized in settings there were three DP options. 1.1, 1.2 and 1.4. It was by default on 1.4. So i switched it to 1.1 and the screen popped on. First thing i noticed was how beautiful the colors were, simply amazing. However my refresh rate was only 30hz for 4k and 60hz non 4k. Up until now i still haven't figured out the problem. I know its DP port 1.4. It gas to be, the DP port it came with should of supported 1.4 as it had 8k written on it. I ordered another DP cord that is sure to support 1.4 4k @144hz. I have all the latest drivers and firmware installed. Im sure my 3080ti can handle it. My Nvidia and display panel are correct too. It just wont fix the refresh rate. If the new cord i receive tomorrow from Amazon doesn't fix the problem ill be returning the monitor. It also did not come with 4 screws for the mounting back plate. I have a 4 arm mount stand and this monitor requires you attach a back plate first to the monitor that then attaches to the mount arm. So you need 8 screws total. You should have the 4 screws that are with the mount arm, but will require 4 more screws for the back plate that goes on monitor. For me its been too many problems for this mame brand item out of the box.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor!! I have the PS5 and was looking for a 4k monitor with hdmi 2.1. Plugged it in and it worked perfect. I would strongly recommend this monitor to others.
I would recommend this to a friendRated 1 out of 5 stars
Multiple Defects - Bright red lines & stuck pixels
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this monitor new as a part of Best Buy's Cyber Monday sale. It has displayed multiple defects over the last few weeks, which is concerning since I have owned the monitor for little more than a month. The first week the monitor was great, then it developed a bright red vertical line stretching from the top to the bottom of the screen, presumably from a loose tab/bond at the bottom of the panel. I was within the return window, but had already thrown out the packaging so taking it back was sadly no longer an option. After applying pressure to the bottom bezel I was able to get the red line to go away but it came back a few more times, I repeated applying light pressure to the bezel whenever it would happen. Over the last 10 days or so the red line *fingers crossed* hasn't returned, however I have little confidence that this won't become an issue again somewhere down the line. I recently had a TV from Samsung that experienced the same problem, a bright red line from a tab defect. This is something I have NEVER dealt with while using monitors and TVs made by other brands, but both the Samsung TV/monitors I've owned have had this issue. I was never able to fix the TV, I'm fortunate I seem to have fixed this issue, at least for now, with my monitor. The 2nd issue is a few days ago the panel developed a bright green/white stuck pixel. Nothing I do will fix the stuck pixel, not lightly massaging the defective area on the panel, not running pixel correcting videos/software, nothing. It's small, but it drives me insane any time I look at the screen when the rest of the screen is dark and that thing is glowing at me. At this point I almost hope the red line comes back so I can RMA the entire panel. The build quality for a $700 monitor is simply unacceptable, to have defects showing up like this a little over a month into ownership is absurd. I handle my stuff with care, this shouldn't happen. Also just a word of warning, Samsung won't replace a panel for a stuck/hot pixel, which I didn't find out until I was looking into the issues I was having further. My advice - Look into similar panels from Asus, LG, or Alienware, I've never had any defect issues with any of their panels. I bought this monitor because it was the first HDMI 2.1 4k monitor I could get my hands on, but after this experience I can't see myself ever purchasing another Samsung product. Don't get me wrong; the colors, the response time, the refresh rate, and the resolution on this monitor are all great when they're working, but it's completely useless when the panel has so many issues. Steer clear!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for all of the screen issues you have encountered with your Samsung - Odyssey G7 28" IPS 1ms 4K UHD FreeSync & G-Sync Compatible Gaming Monitor with HDR.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Rated 5 out of 5 stars
Great for next gen consoles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for both consoles. I know i read some reviews that it wasn't working for PS5 120HZ. I never encountered that issue, but that could be due to the fact it was on its latest firmware out of the box. Just make sure the monitor is up to date and you change the source from PC to AV and you get 4K 120HZ
I would recommend this to a friendRated 5 out of 5 stars
PS5 4K 120hz!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use with PS5 due to the hdmi 2.1. Able to run warzone and Cold War at 4K 120 FPS, looks amazing! Make sure you download the firmware update from Samsung website.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful display
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent out of the box experience. I will never be able to game at lesser resolution again. Decently priced, though sadly went in sale only a few weeks after purchase
I would recommend this to a friendRated 1 out of 5 stars
NO SPEAKERS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited the first to day to get this and guess what! There were no god dang speakers i expected speakers for whooping 600 dollars? Now i have to speakers That are compatible cause i bought some new speakers never found a slot
No, I would not recommend this to a friendRated 5 out of 5 stars
Great picture on PS5 and Xbox X
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor might be more then what you need for console gaming. It pretty much does everything and then some.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Panel and great performance. The 28 inc size is perfect for gaming in my opinion
I would recommend this to a friendRated 1 out of 5 stars
Terrible experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor and within 2 months had green lines running down. Samsung warranty process is painful and took 2 months to get a payment. Overall terrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the display issues you have encountered with your 28" Odyssey G7 IPS Gaming Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.



























