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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 143 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the Plus 2-in-1 Chromebook's responsive touch screen and ease of use. Its lightweight design and good battery life are also frequently praised, along with its generally snappy performance. However, some customers have reported issues with the hinge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-143 of 143 reviews
  • Rated 2 out of 5 stars

    Great electronics, crunchy track pad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and decided to get this Chromebook, and was really happy with its performance - but then the trackpad started getting "crunchy" in the lower left corner within a couple of days. I considered living with it because the display and the on-board stylus are so great - but every time I would hold it as a tablet or click on something I would react as one does to a mysterious rattle in a car, "Is something seriously wrong, or is it just a loose item?" Back to the store I go, and I see that the display model does the exact same "crunch and stick"! Sweet validation! I ended up choosing a less powerful Chromebook but one that feels more solid. I walked out of the store with a smaller tablet, bundled with a case and stylus, and a $155 refund. Rhymes with "Pacer". Samsung is a great company, but knees and track pads just shouldn't crunch...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Hinge broke in under 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never dropped, taken very good care of but the left hinge is broke in under 3 years. So disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke from the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought this for college and we decided a chromebook is the way to go, took it out of the box it was slow and the mouse wasnt functioning.

    No, I would not recommend this to a friend