Customer Ratings & Reviews
- Model:
- XE521QAB-K02US
- |
- SKU:
- 6298644
Customer reviews
Rating 4.3 out of 5 stars with 143 reviews
(143 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Plus 2-in-1 Chromebook's responsive touch screen and ease of use. Its lightweight design and good battery life are also frequently praised, along with its generally snappy performance. However, some customers have reported issues with the hinge.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Great electronics, crunchy track pad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research and decided to get this Chromebook, and was really happy with its performance - but then the trackpad started getting "crunchy" in the lower left corner within a couple of days. I considered living with it because the display and the on-board stylus are so great - but every time I would hold it as a tablet or click on something I would react as one does to a mysterious rattle in a car, "Is something seriously wrong, or is it just a loose item?" Back to the store I go, and I see that the display model does the exact same "crunch and stick"! Sweet validation! I ended up choosing a less powerful Chromebook but one that feels more solid. I walked out of the store with a smaller tablet, bundled with a case and stylus, and a $155 refund. Rhymes with "Pacer". Samsung is a great company, but knees and track pads just shouldn't crunch...
No, I would not recommend this to a friend- Cons mentioned:Hinge
Rated 1 out of 5 stars
Hinge broke in under 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never dropped, taken very good care of but the left hinge is broke in under 3 years. So disappointed.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Broke from the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife bought this for college and we decided a chromebook is the way to go, took it out of the box it was slow and the mouse wasnt functioning.
No, I would not recommend this to a friend


















