Customer Ratings & Reviews
- Model:
- VR2AM7070WS
- |
- SKU:
- 5775703
Customer reviews
Rating 4.1 out of 5 stars with 419 reviews
(419 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the POWERbot™ Wi-Fi Connected Pet Plus Robot Vacuum's powerful suction, excellent cleaning performance, and ease of use. Many appreciate its relatively quiet operation and effectiveness in removing pet hair, while some find the navigation could be improved and the dustbin is on the smaller side. The app functionality also received mixed reviews. Overall, the strong cleaning capabilities are frequently highlighted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction powerCons mentioned:Navigation
Rated 4 out of 5 stars
Good Bot Vac
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking forward to testing the new Samsung POWERbot R7070. We have two indoor dogs who shed a decent amount. We have some excellent vacuums in the house, but my old Roomba has been dead and buried for a few years. My wife and I have used the 7070 for several days now, so I thought it was about time to write a review. The internal packaging is very nice. It's not your typical bubble pack. I thought the packaging showed the extra care Samsung has paid to the product. Following the Quick Setup card is easy. Set up the charger. Turn on the 7070. Put the 7070 on the base unit. Installing the app was a bit of a pain. When you get to the part where you're supposed to input your network info, you can't type it in. You have to hit search and let the app automatically find it. Of course, that means if you don't broadcast your SSID, you have to turn your SSID broadcast on. It looks like you can just type your network name in, but you can't. Adding to the confusion, it doesn't ask for "network name" but "AP" info. Not cool, Samsung. Anyway, I eventually got the network setup and working with both my phone and my Samsung tablet. The app, btw, remains oriented in a phone portrait mode on the tablet. It'd be nice if they built it to scale with tablets, too. Once set up, the app works fine. You can schedule cleanings. You can tell the 7070 to start, stop, pause, or go charge up. You can set a daily schedule. My dogs apparently had forgotten our old Roomba and were completely befuddled when they saw and heard this vacuum coming toward them with no human in control. In terms of cleaning, the 7070 does a terrific job on hardwoods and flat carpets. Suction power is strong, and it adapts suction levels based on the type of surface. The 7070 tries to map you home with a top-mounted camera that looks at your ceiling. The point being, your floor-level arrangement may change, but your ceiling likely stays the same. so that's the map it tries to use. It follows a deliberate pattern when cleaning and is pretty good about making sure to get every strip of floor. It is a bit more squared or flush on the front, which allows it to get pretty close to walls. Despite rear wheels that look like it could go off-roading, the 7070 seems to have a problem with raised area rugs. It tends to butt into them, pushing them up in a pile. I'm hopeful it will learn to turn around and back onto the rugs, but we haven't seen that yet. It's also taller than our old Roomba, so I think it has more trouble getting under furniture. If there is any sort of activity or error, it is communicated via the app to your phone or tablet. That way, you know exactly what's going on with the 7070 at all times. My understanding is that it can be controlled via Alexa, but I haven't had opportunity to test that feature. If you don't want to or can't use the app, it also comes with a remote. Overall, I like this little guy. It's not perfect, but it is a different level of usefulness due to the app integration and it has a very strong vacuum fuction. I think it'll continue to improve with smart learning.
I would recommend this to a friend Rated 3 out of 5 stars
Concept great, execution just okay!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the amount spent on this robotic vacuum one would think the area mapping logic would be a lot better. Eventually, the vacuum will clean the designated area but it wanders quite a bit before doing so including unnecessary diagonal trips across the floor BEFORE it finishes an area with the expected back and forth trips. To improve efficiency, remove as many potential obstacles as possible. For example: Pick up throw rugs. Turn your dinning room chairs over and place them on the dining room table. Restrict cleaning to rooms with as much wide open space as possible. We now have a routine that works okay but it is certainly not the whole house.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 1 out of 5 stars
Does not clean everywhere.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a model 9350 (the one with the copper on the top). Like most houses, the cabinet don't go straight to the floor. Instead, there is a recessed area beneath the cabinet doors so that you don't bang your toes. Our old vacuum would clean there but this one (Model R7070) will not. Also our old vacuum would clean right up to the legs of furniture, and would go under the legs if there was room. This one would does not. It stops about an inch short of furniture legs. So there is an uncleaned area around all furniture. Sometimes it would clean right up to the walls and other times it didn't. Also, it the middle level of suction, it is extremely loud. I could hear it throughout the house. That was not the case with our old one. I took the R7070 back. I bought a Roomba 960, but it took hours to clean the house (2800 sq. ft.), bumped into a lot of things, and would not go onto some throw rugs and the area rug in our living room. So it goes back. I ordered a Samsung POWERbot R7065 and an R9250. We'll see how that goes.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - POWERbot R7070 App-Controlled Robot Vacuum with Edge Clean and Self Clean Brush - Satin Titanium works well. There is room for improvement on the battery life and better room mapping and control.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Poerbot
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best investment. We have a dog and this thing keeps the dog hair up.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my girlfriend loves it it works great and makes it easy. Mapping could be a little better but all in all works great
I would recommend this to a friendBrand response from Samsung
Posted .Hi John, we are happy to know that your unit is working great and making your lives a bit easier. Thank you for thinking of Samsung. ^SuSu
- Pros mentioned:Ease of use, Noise level, Suction power
Rated 5 out of 5 stars
Excellent vacuuming device!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - POWERbot R7070 App-Controlled Self-Charging Robot Vacuum - Satin Titanium is the first vacuuming robot we've tried, so we weren't sure what to expect. We found it is simple to operate and even fun to watch it run around - sort of like watching a small child or pet roam around can be entertaining to a degree. It does a good cleaning job whether on carpet or hard surfaces too. It has a recharging station you plug into the wall with the station on the floor pushed up against the wall with some room around it for the Powerbot to maneuver. You turn on the Powerbot after setting it on the station, and it will recharge first. Once it's done you simply place it in the middle of the room you want it to clean and press the automatic mode button (you can do this on the Powerbot itself or by using the provided remote control). It will then form a grid in its little brain of the room and it will start moving vacuuming as it goes. There are several settings for the speed of the vacuum suction in case you need it to run more quietly. We've used it on its max setting and the sound is definitely in the lower range of sound compared to most manual vacuum cleaners we've used. The Powerbot can also spot clean just one small area, repeat clean the entire room if you want it gone over again, or you can direct the Powerbot manually with the remote control if you like. The Powerbot while in normal suction mode (as opposed to max suction) will automatically raise its suction power for stronger suction when it encounters carpet. It will also edge clean along baseboards and similar places in your home. There is a boundary marker strip provided so you can mark off certain areas so the Powerbot will not go there if you prefer. If it's trundling along doing its job and starts to go over a drop-off (like steps leading downward), it will sense the drop and it will stop and turn around so you don't have to worry about it falling down the stairs. By the way, you can also schedule cleaning with the Powerbot. It will then automatically go about its cleaning chore at the time of day you prefer without you having to think about it. The Powerbot does need you to clear the room/rooms of small objects, electrical cords etc. so they don't cause it to avoid cleaning an area or get tangled up in something. Just think about it as you would if you were vacuuming with a manual vacuum cleaner. You generally won't run your vacuum over power cords, small toys, paper or the ends of curtains. Same with the Powerbot. We have a Persian rug with fringe on both ends. The rug is just inches from our front door area. The Powerbot ran from our hardwood floor going over the fringe of the rug farthest from our front door without issue until it came to the front door area at the other end of the rug. It nosed up against the front door doing some edge cleaning and when it tried to turn to go back some of the fringe from the rug got caught in one of the drive wheels while it was turning/vacuuming. It tried turning different directions a couple of times to extricate itself, but in this case it truly was hung up on the rug fringe so it shut itself down and through a repeated melodic note let me know it needed attention. I just raised it up off the floor to separate it from the rug fringe, set it back on the floor and hit the button and it resumed its task. The rug in question has a long fringe of thicker thread so it's a pain to vacuum even with a manual vacuum cleaner. These are some of the things you'll notice as you use the Powerbot so you can avoid these problems the next time. The Powerbot will vacuum until it's battery gets low. Then it will power off the suction and find its way back to the recharging station where it will roll up onto the base until it's made proper contact and it will recharge itself. Assuming it wasn't done cleaning, it will go back to where it left off automatically once it's powered up. One thing to keep in mind about the Powerbot: it doesn't move as we would if we were doing the vacuuming with a manual vacuum cleaner. It works off the grid of the room/rooms in it's little brain so it will travel in a straight path until it encounters an obstruction such as a piece of furniture, the edge of a doorway or whatever. The it will turn to go around the obstruction until it can get back on its grid. Doing this may cause it to turn, backup, go forward some then turn one way or the other until it's back on track. To us we may be tempted to pick it up and place it where we think it should be. Don't do that and don't worry about what it's doing. It may cross the same stretch of floor several times doing what it's doing so that it covers all accessible areas of the room it's working on. Just remember, it doesn't "see" the room with its sensors as we do using our eyes. Just let it go remembering it will travel all over that room/rooms eventually. The Powerbot is interesting, and it does a good job without you having to do the work yourself. Cleanup of the bot is simple: just empty its dust bin after each job. It comes with two filters, one on the bot and a spare. You clean one and use the other in the meantime. Overall, I've found the Powerbot to be a nice addition to our household actually handling the vacuuming we've always done by hand.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Daily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has better suction than a roomba. Is able to transfer from wood floors to carpet and great with our pet hair
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Loving "hands free"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very organized and maintain a clean home. The Samsung PowerBot is a great additional tool for which to do that!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome robot vaccum.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really picked up a lot of dirt and dog hair. Would like to have another one for upstairs.
I would recommend this to a friend Rated 4 out of 5 stars
Good Cleaning Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job of cleaning the floors. The D shape is a plus. Dirt bin comes out easy for cleaning. Once in awhile if it hits too bumpy of an area the brush will come off but it is easy to put back.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to run. We have two dogs and it sometimes gets clogged up with pet hair but it is easy to clean out.
I would recommend this to a friend Rated 4 out of 5 stars
Remote vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generally an effective device to assist with house whole chore of floor cleaning. Great on hardwood floor and tile. It appears to be challenged by transitioning to minor thickness area rugs
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Exceaded my expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, unbelievable how much it picks up. Will be purchasing another one for lower level.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product, it cleans pretty well and the battery last long enough to clean my place.
I would recommend this to a friend Rated 4 out of 5 stars
Great suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up everything on hardwood and gets the carpet nearly as well as the vacuum. Debris collection tray is a bit small but if you schedule the bot daily it’s not a problem.
I would recommend this to a friend- Pros mentioned:Suction powerCons mentioned:Navigation
Rated 1 out of 5 stars
983H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has the best suction power of any robot I have ever had.... unfortunately that is the only good thing about it. It wanders without method, never makes it back home and doesn’t navigate detail well at all. You do NOT get what you pay for here, much better robots for less money so don’t waste your time and $$$ on this one.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for the first time yesterday, I was very happy and impressed so far with my Samsung powerbot.
I would recommend this to a friend Rated 3 out of 5 stars
Not bad but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to initiate cleaning from the Samsung Smart Things app is nice and the vacuum is fairly quiet. The dirt bin needs to emptied after every session (dog hair fills it up quickly). The vacuum consistently gets clogged and stops cleaning from items such as napkins and socks my kids leave lying around. Its decent for a stop-gap between normal vacuuming sessions but cannot be the sole source of floor cleaning. It fails to get near the edges and seems to struggle on the throw rugs while on the medium setting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, I'm happy to see that you like the features and quietness of your vacuum. I'd love to help find a solution for you. Follow the steps provided on this link: https://bit.ly/2Lso4bD to help with the performance of your vacuum. If this doesn't work reach out to us via our social media sites: Twitter: https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email: https://bit.ly/2z9FXFr or call us directly at 1-800-Samsung.
^Lizzette
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Keeps the dog hair at bay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, I'm able to keep the dog hair to a minimum while trying to sell my house
I would recommend this to a friend














