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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.1 out of 5 stars with 419 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers consistently note the POWERbot™ Wi-Fi Connected Pet Plus Robot Vacuum's powerful suction, excellent cleaning performance, and ease of use. Many appreciate its relatively quiet operation and effectiveness in removing pet hair, while some find the navigation could be improved and the dustbin is on the smaller side. The app functionality also received mixed reviews. Overall, the strong cleaning capabilities are frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 419 reviews
  • Rated 5 out of 5 stars

    New model is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower profile, better under furniture - edge cleaning and detangler work great

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Good at first, then broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum was great at first but after a few months it stopped finding the base and the suction went bad. I changed to a roomba 960 and that one is so much better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Ccemr, I don't want to see you go. You are a valued member of the Samsung family and your experience matters to me! Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. I hope to have another opportunity to show you how great our support can be! ^Mae Samsung

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Named her Charlotte. She does an excellent job picking up dog hair, dust, and debris. Easy to empty. Good sized debris container.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a robot vacuum before, so I'm not sure how much I love it. It doesn't sense all my rooms, so I have to pick it up and take it to the bedroom. But it does a really good job when it's going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it out before giving as a gift and it works great, (I know you are not suppose to give a gift like this for Christmas but that is what she asked for)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than rest IMO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleekness and quality build of this vs the other amazon robots I bought that look kinda outdated even though theyre new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum on hardwood floors and carpet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum . Short enough to get under the couch and furniture . Has not gotten stuck or hung up on anything. Works great. Highly recommend this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loved this Vacuum, but Too Many Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a nearly $600 product when it first came out, this vacuum has a lot of issues. I loved this bot. It kept my house so much cleaner and was easy to use, but I had to send it in for service after about 7 months. Now, one month after the warranty expired, it is making a dreaded clicking sound from the brush mechanism that no cleaning will fix. I now have to pay to have this very expensive product serviced after a year and one month. This thing is too expensive for me to be dealing with repeated failures. I imagine there are only more to come.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robotic vac. Great for wood floors, not only cleans but buffs the floor. Makes keeping the floor clean a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is the most powerful and smart vacuum robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the most powerful and smart vacuum robot samsung is samsung always right THanks To BB for good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this vacuum for about 1 month. It works great. I have two young children one lab puppy and all of our floors are wood, with through rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Invention

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot imagine NOT having one of these ever again. Works great and I almost never have to sweep anymore!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great power for a robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great the only complaint I have is it runs over the end of the docking station and makes a loud grinding noise when it does is that normal looks like it would no not to do that

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, I'd like to help here. If the powerboat is making an unusual noise, try to place the vacuum on a different type of floor surface. If there is any type of floor surface where the noise does not occur, this is normal. If this isn't the case. Please contact us directly at 1-800-Samsung to provide a possible solution for you.
      ^Lizzette Samsung

  • Rated 5 out of 5 stars

    We like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum does a great job. The only problem we have is it can get stuck beneath some of our furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of floor and this guy rules it. I have Two Neato bots but this Samsung is a beast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of a programmable vacuum, but it’s no match for the fringe on my rugs. The beater bar and housing continually fall out of the vacuum. :-(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I definitely understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for your feedback and for being a part of the Samsung family. ^Cat Samsung

  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at the performance of this vacuum! It took a few times for it to get the pattern of the floor down and it docs everytime.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction power
    Tech Insider Network Member

    Rated 4 out of 5 stars

    My First Robot Vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title suggests, this is my first time with a robotic vacuum. I have been following Roomba vacs for years and on several occasions teetered on the decision to purchase one, but being a pet owner has always kept me away. I decided to give the Samsung R7070 a try as I have read a number of good things about it and figured now was the time. After unboxing and getting the charging base/home placed, I set the vacuum up to charge. Initial charge is a bit long so don't expect to rush home and get vacuuming. Once charged I paired the device to my phone via the Samsung app. Let me just say the app is a reminder that Samsung excels in hardware, not software. While it works, it is pretty clunky and crashed twice on my iPhone during the setup process. Certainly not the assurance you might be looking for out of the gate with a rather expensive, automated vacuum. Once I overcame that obstacle, I let it rip in my finished basement. I would guesstimate my basement to be around 1300 sq. ft. and it is 90% tile flooring. The important thing to note before I go on is that I live in a house with six cats and two medium size dogs. So pet hair is real problem in my house and it generally requires daily vacuuming in order to keep the rogue hair to a minimum. That said, I let the vacuum rip in the stock, out of the box setting. First, I realized it's pretty loud and I suspect it should be. It is a vacuum after all. Second, I realized it is fairly tall. That meant it could not traverse underneath any of my sofas. Certainly bummed to see that. Once would hope that it being a 'bigger' robotic vacuum it might have a high capacity dust bin. This is where the issue that had plagued me from buying a robotic vacuum reared its ugly head. In just a matter of minutes it was whining the dust bin was full. Sure enough it was packed with animal hair. After emptying the easy to access bin, I let it rip. Long story short, it took three bin dumps to finish my basement. I think if I let it run multiple times a day it might be able to clean the floor in a single dust bin dump. The great thing about it is that it actually did a remarkably good job despite stopping for emptying multiple times. It did struggle making the transition to the carpet and slowed down considerably as well, but it did the job. It has great suction (even picks up cat littler) and does a great job at edges which is a big plus. Overall, I'm pleased with the primary function of the vacuum which is cleaning the floor. It has definitely made me a believer that robots cleaning my floors are an outstanding addition to my life. Not having used any other robotic vacuums directly before makes me hesitant to call the Samsung a real winner. The fact that it is so tall and unable to go under much of my furniture is a sticking point. Especially in a house full of pets where animal hair builds up under furniture. Also, the associated app isn't particularly good. Aside from stability, it has fairly limited scheduling options which seems like an oversight to me. It would also be great if they could quiet it down further. It has a quiet mode, but that is still loud enough I don't want it running at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member. They are very pleased with the convenience of the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a pretty good vacuum. It seems to not do the edges as well as the roomba or the neato. I love the design of the canister and how easy to empty it. Battery life is ok.

    No, I would not recommend this to a friend