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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.1 out of 5 stars with 419 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the POWERbot™ Wi-Fi Connected Pet Plus Robot Vacuum's powerful suction, excellent cleaning performance, and ease of use. Many appreciate its relatively quiet operation and effectiveness in removing pet hair, while some find the navigation could be improved and the dustbin is on the smaller side. The app functionality also received mixed reviews. Overall, the strong cleaning capabilities are frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 419 reviews
  • Rated 5 out of 5 stars

    Great little vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy use. Would recommend for the budget. Does the job of cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less work for us!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad my hubby convinced me to finally get this! It has made our lives so much easier!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not to pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of hard earned money on this thing, watching the ads and videos and falling for them. Nice straight lines, reads the ceilings blah blah bull. No better than my last one. Plus the tiny area for the dirt to be sucked up into the vac gets clogged as soon as it goes over a was of fur that our cats shed. Due to the amount of money we spent on it was stuck with it for a few years, but frankly I can't wait for it to break and get a different one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Robot Vacuum!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a smart robot vacuum of any sorts, and to my surprise i was very surprised and happy with the results. I must say the virtual mapping and suction power of this little guy is pretty impressive. It seems to have a harder time mapping your room in the dark, so my suggestion is to keep the lights on while this little guy works. You also get 60-90 minutes of clean time depending on what mode you choose to use. My place is not huge by any means, so i was able to get 2 full cleans out of the charge before having to re-charge. This thing goes everywhere, and under any item. It is not very tall at all. It has no problems moving from carpet to hardwood floors and back, or on any surface really. Sturdy wheels and a easy to access dirt bin on top makes it super easy to clean after its done. I like that it comes with a spare filter. Will come in handy! This also comes with a remote, but i prefer to use the app to drive this bot around and set your settings. I have not found anything yet that the app can't do versus the included remote. Also fear not because this little guy can sense when his batteries are low, and will return to the charging base on his own to re-charge when running low. I think that is a great feature so you do not have to keep checking or worrying that you might "forget" to re-charge the powerbot. I have been amazed with my limited use of this vacuum and would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical when I purchased this vacuum, but was pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. Set up was interesting, but it's wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent Robot Vacuum, good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent Robot Vacuum, good gift. Happy to use it for home. happy wife for the gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great cleaner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacuum cleaner wonderful not so much of difficulty of using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. We love waking up every morning to clean floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fast and cleans fun tthe whole house It’s so much fun to watch

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Do NOT buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for exactly a year and it is not working properly. It doesn't seem to be able to navigate well and can't ever navigate back to its base. It is now very loud when running and doesn't seem to pick up anything! We have cleaned it out and that does not seem to help at all. We have several other Samsung brand appliances in our home but this one is terrible!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Maria! I'd like to help you improve your experience with your PowerBot. To increase the performance of your vacuum, switch off the emergency button for 60 seconds and then switch it back on. Make sure there isn't any material on the floor that may interrupt its performance. Also, here's a link: https://bit.ly/2JMvmoA which can help your vacuum find its way back to the base station when it's operating. You can also find more information on how to obtain better results in using your unit in your user's manual: https://bit.ly/2GOroKV on pages 14-17.
      ^Rafael Samsung

  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a great holiday gift. No complaint! Got it during sale. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from rumba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not bang up your furniture and have a good coverage zone compared to rumba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    true to its description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have owned before a vacuum robot before this and I saw a big difference. true to its description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help with dogs hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my furniture (i have recliner)because clean around and never get stock under

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're excited for you, Honey! It's great when you can find something that fits all your needs exactly. Thanks so much for choosing Samsung! ^Mae Samsung

  • Rated 5 out of 5 stars

    best invention ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for a while now and loves it more everyday

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    It's a pretty good robot vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by no means a little robot vacuum. The Powerbot is a powerful little smart vacuum. The packaging for the robot is big and kinda heavy. Opening the box you see the Powerbot packaged in a sturdy bubble wrap. Inside of the wrapping is the Powerbot itself, charging dock, power supply, Magnetic tape, an extra filter, a remote control for manual control of the bot & batteries, along with documentation. The initial charge out of the box of the Powerbot took a few hours around 5 to hit fully charged. Putting the bot on the doc did not take much time the bot came all put together. Powering it on and making sure it was on did take a few minutes as it was not responding at first when pressing the buttons and it to register and show the lights. Remote: Using the remote control to manually vacuum with the bot is a bit on the irritating side. The Powerbot is slow, very slow. With the remote you can not just press and release the directional button, you have to press and hold the direction for the bot to move. Once you release it the bot stops. The remove is really better for a quick spot vacuum or for a short period of time it gets old using it to vacuum large areas. Samsung App: The app is simple to use but takes a few minutes to set up. You have to sign up for an account. Once signed up you select to add a device. You go through the process of connecting the bot to the phone then wifi then phone back to wifi. When reading the manual for instructions on how to connect it seemed way more confusing and daunting then if you just go to the app and do it from there. The directions are way better in app then from then reading that manual. The app does takes a long time when loading stating connecting to server. That popup tends to getting annoying with the loading screen. So thats something that you have to get used too. Theres an option for auto or manual or spot controls. It shows the recharging option to send it back to the base. there also the battery level indicator, suction power which is normal, max and quiet mode. then repeat, schedule and history. There is also settings option which is just voice guide. Other than the loading the app is not bad it gets the job done. Use: The bot did a good job cleaning the carpe. You cant have big items no the floor for it to pick up. Those would have to be removed. One thing that bothered me was the magnetic tape. I feel like the red part of the tape comes lose because the bot kept running over the strip before detecting it and backing up. The strip got damaged a bit . Wish the strip was a little more durable. The Powerbot did detect the strip and did not fall down the stairs while vacuuming but it was a close call. The bot did not work on a large area rug, it picked it up as a sensor and went around it. in the bathroom there were smaller rugs it went over it , then at times it got confused and used it as a proximity barrier and went around it. The workout room just did not work due to the shapes of the benches and items on the floor it got stuck. Base: When the bot is done or hitting the home button returned the bot to the charge base. It had a little trouble finding it but it eventually got there. The bot returned to base with one bar left seems to get about 90 or so minutes of time. There are a few things i would like them to improve on mainly the speed a bit and area rugs, the remote and the loading time on the app. The bot is a nice buy i would recommend if you can find a good deal on one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it Saves my aching back!!! My son bought one first then I got one for my birthday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy setup Bluetooth is amazing for operating

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Needs spinning brush!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor for getting debris around coffee table legs. Gets stuck easily. Poor for area rugs

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd like to help with this, 845nowire. I have this link (https://bit.ly/2LBKmIF) to some information that might help improve the cleaning performance of your vacuum. ^Jecca Samsung