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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.1 out of 5 stars with 419 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the POWERbot™ Wi-Fi Connected Pet Plus Robot Vacuum's powerful suction, excellent cleaning performance, and ease of use. Many appreciate its relatively quiet operation and effectiveness in removing pet hair, while some find the navigation could be improved and the dustbin is on the smaller side. The app functionality also received mixed reviews. Overall, the strong cleaning capabilities are frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 419 reviews
  • Rated 5 out of 5 stars

    solid device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better then roomba and all other brands.. best one on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to Watch It Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no assembly required. When you start it for the first time, be patient because it has to explore the boundaries of the room to do its job. Please note some of the other reviewers complained that it got stuck under furniture. I saw it approach a table and chair, stop and make a turn to avoid them. Another time when it went under a chair, its "head" lightly tapped the chair bottom. The Powerbot stopped, turned slightly to adjust its angle and backed out. Also good to note, the battery charge lasted a long time. When the Powerbot needed a recharge, it found its way back to the charging station even though my wife had carried it to different room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is really great and really cool. best idea ever.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung robotic vacuum - it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did a good job in cleaning my upstairs bedroom, closet, and hallway. Afterwards, I checked on it by running my regular high-powered vacuum. This produced almost no litter because the robot had gotten all the dirt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine died a good job. It is a bit loud, but tolerable. The filter is easy to clean and reusable. If I have any "complaint" it is that the map is difficult to understand. It my have something to do with our open floor plan and large area.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Excellent suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Samsung I've tried and love the power of the motor and suction. Issue I have is this unit is not very smart meaning sometimes it can't find its way back to the docking station or gets itself stuck on the side of the baseboards, cocked on furniture.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JimS.
      It is awesome to see that you love your Samsung PowerBot and I'd like to help you love it even more. Please check out this link (https://bit.ly/2JMvmoA) to solve the symptom that the Vacuum is experiencing.
      ^Joan Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean the house while your away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for floors and carpet. Makes it's way and map the house. The edge function help remove dirt at the edges easily. Timer and phone control is also good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Only reason for.4 stars is I can't get it to connect to my wifi however it's almost no concern since I have it set on a program to start every day and it has a remote for spot cleaning. If your considering this product...go ahead and get it. Saves so much time!!! Rating should be 4.5 stars but didn't have that option

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry this thing around the house to vacuum the entire house. It vacuums upstairs on a daily basis where it normally stays. Does a fantastic job and if I could afford it I would keep one on every floor

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome for us lazy people who don’t want to vacuum every day! Cleans up better than I thought. Have to constantly empty though (2 dogs that shed).

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Was a skeptic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy has exceeded all of my expectations. Cleaning power is great and the coverage is awesome. This has been a huge help in keeping our new hardwood clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pulls a shocking lot of crud off “Clean Floors”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off buying a robo-vac for several years. My concerns were: 1) sturdy construction 2) cleaning power in the vacuum motor/Overheating? 3) obstacle avoidance & ability to clean close to walls 4) Battery quality and operation time. 5) clean our all-wood floors, and climb/clean carpets 6 Ability to “go home” to self charge. I’m happy to report the good news! This Samsung POWERbot wins cudos from us. I’ve only had it for three days. It ran for >45 minutes each day. Its dust drawer, bagless, was FULL EVERY TIME! I’d attach a picture, but I doubt it is needed. The POWERbot is a fine addition to our home-cleaning regimen. 5 Stars.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wow! Thank you for leaving such a great and detailed review, HiFlyer! It means a lot that you would take the time to tell us what you like about your new Samsung POWERbot vacuum. You're the best! ^Mae Samsung

  • Pros mentioned:
    Cleaning performance, Suction power
    Cons mentioned:
    App, Navigation
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great power but gets lost

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the max suction power is close to my stand up. The dirt trap filled up a lot. It did great transitioning between linoleum and carpet. Seemed to get lost a lot trying to find it's way back to the charger. Took a long time to find it's way back and at least once I had to carry it back to the charger. The cell phone app is convenient but flaky. Said the vacuum was disconnected even though my home network has good coverage. It was nice getting notifications when the vacuum got caught up in something. The house needs to be picked up. Had the vacuum stuck with shoe laces and clothes. It did great with edge cleaning. The other annoyance is that it doesn't detect stairs and drops. A magnetic strip is provided to block off an area but there was just enough for a door way. We have stairs with raised railings so we had to put up obstructions since there wasn't enough magnetic strip. I'm sure you can buy more but thought a longer strip should of been provided for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Excellent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction power. I have 2 dogs and this does awesome getting all the dog hair. The canister holds a lot so you dont have to empty often. I highly recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Better then Roomba but still kinks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s much better than Roomba. Still struggles with vacuuming all parts of my house. It tends to get stuck in one part of the house and never gets to the rest.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung POWERbot Vacuum. I see your device is having issues returning to its coarse or issues going to the charging station but I am here to help. Helpful information below:
      https://www.samsung.com/us/support/troubleshooting/TSG01110503/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Grt auto vac but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like u gotta b home while it runs, tends 2 suk up wires n hair n stuff thatll clog it n cud damage this over $300 vac. So i let it run n listen 4 bad noises n go 2 help it. Other than that, excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on tile. It’s okay on carpets but misses everything on the tile around the carpets edges. I have to lift my carpet to get the tile around the outside of the carpet. It’s good if you do not have a ton of furniture or cluttered house.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are glad to hear that your unit is working great! Thank you for choosing Samsung. ^SuSu Samsung

  • Rated 5 out of 5 stars

    Better than Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a Roomba for 5 years and always wondered if it vacuumed everywhere ... With the RoboVac I can see a map of the cleaning history on the app!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleans well, always finds its way home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well on floors and rugs. At times, bumps into things but not hard, easy to empty canister and always finds its way home. Highly recommend it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That’s a wonderful compliment, HendersonVic! Thank you for the great recommendation. I'm confident your new Samsung vacuum will continue to be everything you need and more! ^Shifa Samsung

  • Rated 5 out of 5 stars

    does what it was designed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a good job on 98% of the floors (rugs and hardwood). great for pet hair. some edges get missed because of shape of rooms or furniture.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Dave, awesome to hear that your unit is doing such an amazing job! We appreciate your loyalty. ^SuSu Samsung