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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,085 reviews
  • Rated 5 out of 5 stars

    Tiny Robo, Life Saver!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as described.. very helpful, reduces my work load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one. Got this during thanksgiving and tried just once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and safe time. But it take a bit of time to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Samsung powerbot. Would purchase again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for loyalty. Samsung is proud to be the part of your home. ^Shifa Samsung

  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    So far the best vacuum cleaner I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried and own Romba robots for quite a while now, what I have to say about the samsung while I had it for 1 month now is that the cleaning process and the way it maps the house is way better than Romba

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I most definitely recommend this powerbot! It does what it needs to. My house is always clean. No more worries with the cats and dogs running around and shedding hair everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Robotic Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job picking up dust and dog hair. Great buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned because of connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE NOTE THAT I NEVER USED THIS PRODUCT TO DO ANY VACUUMING. I returned it because: 1) I was told at the store that it can connect to a 5GHz WiFi network, but it doesn't; and 2) I connected it to a 2.4GHz network, and the Samsung SmartThings app on my phone was able to find and add it as a robot vacuum, but still couldn't connect to it and control it (kept giving a server connection error when I was definitely connected to the internet). The setup and WiFi connection instructions were not clear and seemed to be outdated. I went online to see how I can fix the connectivity issues and it turns out a lot of people were having similar experiences, so I returned the product and will be looking for another one with more modern software. Since I haven't used this robot as a vacuum, I can't speak to how well it performs its main function, but I would not recommend it to a friend because it's too expensive to have outdated connection software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I would definitely recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    So far it’s amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but I do feel she is a bit large. Which is why while naming her we decided on Balthazar. She still makes it around corners and under the couch. Over all great addition to the family!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is fantastic news! Thank you for making the Samsung family a part of your family. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great bot, but didn't work out for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great bot, but we ended up returning it. It works well, but the only issue we had was with it's mapping tech. This bot uses the ceiling to map the floors. We feel it was unable to do a good job of mapping the floor in rooms that have high tray ceilings with patterns. We might be wrong, but that was our experience. Definitely worth the try...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great robot vacuum with long battery life. smart device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase... Works great...wife loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good...but !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 690 & didn’t like it. This is actually a vacuum that sucks dirt up . Love that it picks up a lot more dirt thin my roomba did. + leaves the lines in the carpet like momma wanted you to do. But it gets lost ,doesn’t make it home before the battery dies. And try’s to climb the Furniture leaving marks behind. (NotGood) + would get stuck under furniture and on area rugs in the home ,going back to roomba to try out the 890 next. Also Samsung’s app crashes a lot and Alexa won’t speak to the Vacuum 90% of the time. Maybe if I keep upgrading to better models I’ll find one that does everything it claimed to do. Didn’t have any of these technical difficulties with the roomba. It just didn’t clean as good. Only giving 3 stars because battery life sucks and app has to many bugs. Something I would not expect from a big teck company. They definitely dropped the ball on their software.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for leaving a review, ThatGuy! Your opinion matters to us! Samsung is continually improving its products and services, and feedback like yours helps us do that! ^SuSu Samsung

  • Rated 4 out of 5 stars

    A great assistant to keep home clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and cleans home as scheduled. Initially it took some days to learn my home and the objects. But after that it is doing its job done. Mine is 850sqft 1bed apartment and it takes one hop for a recharge to complete my home cleaning with a resume option on where it left(which I like most at its price)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung robot vacuum is amazing and easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First vacuum bot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for first timer. Read a lot of reviews. This one does the trick for me. It gets caught up around furniture at times though. Waiting on the future models to see improvements. Wish it stayed away from dig dishes lol.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Black Friday Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free as part of a black Friday deal. It works OK but is no substitute for a regular vacuum. For example, it would not vacuum up sand on a rug. It's nice to fluff up the carpet and get under the bed but I wouldn't buy it from my experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to keep the kitchen, breakfast nook and hallway clean. Unit interfaces with Bluetooth and lets you know if it gets stuck. It also will automatically return to the charging station when battery gets low. Once it recharges it resumes where it left off.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My first robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time robot vacuum owner ans I must say I'm impressed with it. Does a great job on my wood floors and can do some lighter carpet but has a little bit of trouble with really thick carpet. Overall great

    I would recommend this to a friend