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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,085 reviews
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hardwood floors and this works great for me. The only problem I wou;d say to look out for is clogging if you have pet hair around your home. Otherwise its perfect. Makes cleaning the house a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great secondary option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Roomba recently died after 3 1/2 years so after utilizing the geek squad option, we decided to go with the Samsung instead of another Roomba. So far we love this machine. Cleans the same space in a shorter amount of time, cleaning pattern is a bit more logical and the dirt container is larger. We have two large dogs and the Samsung does a great job of cleaning the dog hair in our bedroom. It's not a good as our Dyson but for in between cleanings, we are pleased with the results.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum would only run about 20 minutes and die.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't received it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a promotional freebie but haven't received yet because put of stock

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Has plenty power and does a fantastic job. My back is so happy because vaccumning even with my back brace on it would still hurt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife absolutely love Samsung and the majority of their products. This is a very good vacuum and we have owned it for years, the only thing that is sometimes a difficulty is finding its way back home or cleaning up dog hair that is close to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smart sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this with the purchase of a refrigerator and stove and have used it some. It performs well- not sure if we would purchase one as it is not needed with our floor plan.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum does a great job cleaning. Only gripe is sometimes the charging dock doesn’t line up correctly if the battery dies and you must manually place the vacuum on dock.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us, Jkretz. We are happy to hear that you're enjoying this vacuum. ^Lo Samsung

  • Rated 5 out of 5 stars

    Pretty good robo-vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this robo-vac. it is much better than the inexpensive Debot that i had previously owned. This one will go back to its charging station by itself, recharge, then go back out. And it doesn't bump into everything when it's cleaning. There are, however, two things that I would consider cons: 1-It's collection bin is pretty small. You need to empty it every day. 2-It needs light to work effectively. I set our old Debot to clean at 2 am every day. But you can not do that with this one unless you want to keep the lights on all night.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great self cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Never had a problem with cleaning me and my friends did a test my Samsung vs Romba and Samsung won cleaning floor with powder sugar and rice cleaning was amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    It’s good, but not good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The collection basket was it big enough, and had to be emptied daily. At times, the vacuum would get lost in my house, and I would have to go find it. I did buy one for my daughter though, as she has a smaller house. It is working very well for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use Bluetooth and run it from a restaurant. It cleans what I need to, and is easy to clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I should have bought a Neato

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products so when my Neato bit the dust I was happy to try the Samsung Powerbot vacuum. The vacuum path is not as pristine as the Neato & now the Powerbot has died after lasting 1-1/2 months. Samsung has supplied me with a shipping label to get it worked on. I'm only hoping that I bought a lemon & that they can get it working appropriately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better then the irobots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was all set to buy an irumba and the sales rep talked to me about this and it is much more advance then that one and for the price you get and features, I'm so happy I purchased this unit

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Samsung powerbot. I have cats and the powerbot gets up all of their hair and leaves my floors perfectly clean! I am very impressed and highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    app can't connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 4 or 5 times to get the vacuum robot connected with the Samsung connect app. The process DOES NOT work. The process keeps timeout and in the end it says vacuum robot is registered already but none shows up in the device list. DO NOT BUY!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Major Flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with some of the functionality of the PowerBot 7040 and also with Samsung customer service. The Powerbot cleaning capability and power is decent. It does a good job of not falling over stairs. It cleans edges and corners fairly well. However there are two major flaws. Firstly, the PowerBot has major issues with black/dark streaks/areas of rug and furniture. The onboard camera does not recognize black/dark colors. Secondly it misses large areas even after several cycles. Samsung customer service was unhelpful and simply told me to return the Powerbot as nothing can be done about either of the two flaws.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi soc2003, we appreciate you taking the time to give us your feedback. Anything dark, the powerbot's cliff sensors recognize it as empty space and usually stops and turn around. We are continuing to improve and feedback like yours helps us. Thank you. ^SuSu Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for vaccum. My Best Buy Advisor advised me that this is the best. I loved it. Now i dont have to worry. I just turned it on it cleans automatically.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this little Bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works while I'm not home cleaning up the floor. Works until it gets tired, goes back to charging station and returns to where it left off. I love coming home to clean floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Outstanding machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Samsung robot vac. It cleans the rooms and even after we vaccine it still seems to find dirt and dust. Great machine for busy families.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I completely agree, Rick! Thanks so much for sharing your experience with this vacuum. ^Jecca Samsung