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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This vacuum is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing purchase...I dont know why I didnt get one before now. I love it. I love that I can control it with my phone. It does a great job and is easy on the furniture.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned several robotic vacuums and this one was by far the worst. It is extremely SLOW and methodical. It is taller than others so it can’t fit under furniture very well and the battery life sucks. Save your money and get a Roomba.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does an awesome job cleaning up the house, first run was a bit rough but the second time it ran was flawless and every time since has been flawless

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking a moment to leave an awesome review, whemic25. Thank you for taking time from your day to let us know you are enjoying your new Samsung powerbot. ^Shifa Samsung

  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    too limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house includes a sunken family room and an open landing on the second floor. I am unwilling to place reflective tape on the ledge to keep the vacuum from falling off. You also need too much open space around the charging unit to place it somewhere it would not be an eyesore on the main floor. I could place it under my bed, but would have to close the door and have it clean only one room, or again place reflective tape at the head of the stairs. After reading the instructions, I stopped and have not set-up this vacuum. It may become a Christmas gift for someone else. Perhaps they would have a better use for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Scratched my floor had to teturn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise level was low, a plus, but I have all hardwood floors that are new a pristine and I would find scratches after running, even at the return base, my floors had no particles or items that got sucked in it just left scratches

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well, this is one of my favorite robot vacuums. However the app is very limiting it needs improvement. It has to connect to wifi, that is pretty difficult. After it connects it is smooth sailing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pick-me-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleasantly surprised with this vacuum. I did not expect it to really work well. It does a good job and returns home to it's port as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my Neato vacuum was a few years old, got the Samsung as an addition. Love how quiet it is in comparison to the early Neato model (it's still working).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My second one! Loved the first, bought another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweeps up tons of dog hair and crumbs. My lab sheds a lot, and it runs at night so in the morning I don't have dog hairs floating on my hardwood floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Researched quite a few & settled on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale & absolutely love it why didn't I have this along time ago we have a dog & cat use this every day & cannot believe the hair it picks up

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Jamieb, as a cat owner, I completely understand your needs! This unit is amazing for them. Thank you for choosing Samsung. ^SuSu Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Powerbot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. I am also pleased with the thorough job it performs on both carpet and hardwood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Better for places with less furniture. Awesome how it remembers the pattern it vacuumed before hand. Only negative is battery life. It doesn’t vacuum the entire room before it has to recharge itself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Creat for apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it goes by itself, and can be remote controlled to clean. It does a great job on carpet and hardwood floors! So cool, even the kids love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're excited for you, Anabella! Thanks so much for choosing Samsung. ^Mae Samsung

  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the price. It has been a good addition to our setup. Love to use it when I am crunched for time, even though I have to barricade it in a room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The 2nd one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one like this I buy and it works really well. The only issue I find is Alexa integration using Samsung smarthings is really bad and does not work as expected, google assistant integration is way easier for this one and works way better.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal Samsung customer, Yasmany. We love to hear what a great fit this vacuum has been for your home. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with Samsung vacuum. It cleans nicely and goes to corner. It is still learning the floor map but it does. Lean very well. Only issue is, it connects with Alexa but Doesnt take Alexa's command. However, it works fine with Smartthings app.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rahul303, it is great to hear from you. I am happy that you are enjoying all the wonderful features that are available on this vacuum! ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Powerbot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been almost a month with the Powerbot, and it has been a great purchase, i used it almost every day and do a terrific job.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only gets 32 mins to a charge. So it takes 2.5 battery charges to get the entire level swept. It also will die in the middle of sweeping and doesn't make it back home to allow to charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok product but would never pay the asking price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As easy as pressing a button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first automated vacuum cleaner. Easy to use and has cool app to see the area it covered. Fun just to sit there and watch it do all the dirty work...

    I would recommend this to a friend