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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,085 reviews
  • Rated 2 out of 5 stars

    Not a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came as a package bonus and I’m happy I did not have to pay for it. You basically can’t have anything on the floor so it can do a good job. It’s very slow and only picks up small, fine dust. I would have returned it if I would have paid for it. I do not recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Robot Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans very well and it's very quiet. I have one downstair and one upstair to do all my routine vacuuming chores. Love it!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good value for price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job but is louder then our last vacuum. Also battery life seems shorter then the last one has to charge multiple times before it’s finishes the route.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Vacuum. I am glad to see that you are enjoying your machine. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thos little guybwas great. I had a roomba before and this was way better than the roomba.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Funny Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and happy about this product . Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans both levels of home beautifully. Unit has cliff sensor so no worries that it will tumble down stairs. My only disappointment is battery life. It has to redock and charge a few times to handle one level.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got hardwood floors redone and this little guy has kept up with all the dog hair and dirt with zero issues... hardest working family member!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    picks up great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace a neato we were having repaired. we were very happy with the cleaning it does. I would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this weekly and for a small vacuum it picks up a lot of stuff. It is kind of fun having one of these. I like the app also.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being lazy. We have a boxer & even if it’s not the dog model, it works really good with dog hair. We just need the Samsung Mop lol

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not so sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and it worked great for about a month. Now the vacuum dies before it gets back to the charging dock. Hopefully Samsung can fix the issue. If not I plan to get a refund and buy a different brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Little Robo Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new home. Haven't used it much long but I'm liking it. It is not noisy like other devices. Don't know much about how powerful it is but it works great. I noticed that sometimes it misses some spots. But overall, very good robo vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a automated vacuum this is pretty powerful. Battey is decent and will clean most of a 1100 sq foot house before returning to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome little helper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is amazing! So nice to schedule and wake up to a nice clean floor in the mornings. Easy to clean and does a great job!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Get lost all the time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. Only complain is it get lost all the time. Cannot find way home. I see it go all over the room and eventually dies under the bed or somewhere in the corners.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to come home to a clean floor! It works while I'm working. It does a good job until I'm able to deep clean and mop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    vacuum for lazy people like me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have set automation to run it weekly. It goes in the corner, but of course you can't compare it with hand-held vacuum. Nevertheless it does job. It little bit noisy, but my automation schedule runs when I'm away from home.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that this vacuum is meeting your needs and exceeding your expectations. ^Lo Samsung

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Sucks as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks good. Really really really really really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Best friend at my house

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. The only problem is if you have low baseboards. It will scrath the quarter round baseboards. I had to put some protective tape at the vacuum.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your helpful suggestion, Esteban. We are happy to hear that this vacuum has been a fantastic fit for your home. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great when it’s working. Great price for the product. Works well with the app as well as manual mode.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung provides both quality and technology. Thanks for letting Samsung be a part of your home. Your 5-star review is greatly appreciated. ^Shifa Samsung