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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,085 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Much better than the roomba and looks pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R7040

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this vacuum in July 2018 and had to return it two months later. It’s was defective, unfortunately they did not have the same model in stock. What I enjoyed about this model was its shape and the fact that the suction was on the edge instead of the middle. I feel this vacuum overall was one of the best on the market but very noisy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Tiffany, we definitely want all of our customers to enjoy their products. Feedback like yours will certainly help us to continue improving our products, and customer experiences. Thank you for telling us what you liked about your POWERbot! ^Mae Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Getting what you can not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally getting all those dust bowls under the furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up really well!! Does it’s thing! Fun to watch too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans wood surfaces well, had difficulty connecting to the WiFi, manuals don’t help much with troubleshooting, does not clean the rugs well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great, only issue is it bumps into the legs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picks up an amazing amount of dirt and hair fibers. it automatically goes back to its charging station when runs low on juice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Neato Connected and D85 and both of those have far better battery life and AI to clean the house. This one would only run for about 20 minutes then need to charge. Also the charging dock is poorly designed...sometimes it takes 4-6 tries to just dock. Also this unit does not like stairs...it fell down once..the Neato near has. So I returned is and got another Neato.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. This product performs it's job perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vac for owning one for the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best investment that we have made. It does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Easy to program. I could not be more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this for a month but it’s wonderful. Battery lasts a long time, suction is great. We have mostly hardwoods but also a little carpet and it does great on both surfaces. After a few times of running it “learned” our house. It has yet to get high centered or stuck so really no complaints at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this vacuum for a few weeks now, but so far it's been great. Really good at picking up dog hair, which was my primary problem. Have seen some reviews that it doesn't work well on dark floors however my floors are pretty dark and have had any problems. Also, really enjoy being able to have my Alexa device vacuum the floor for me :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first version and it was as great, but being app controlled is more convenient. Bin is smaller and has to be emptied more often though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like that it takes off and returns itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The powerrobot cleans the carpet very well and also the wood floor. I do like the fact it returns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after it learns the rooms. Very little info about how to set up the unit to learn the rooms in the guide provided.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small smart but little noise ..I really like that.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We at Samsung are glad this vacuum suits your needs and makes your life a little more peaceful. Thank you, ^Thomas Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent product very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance product staff very knowledge thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this around the house. Does a great job. Still trying to figure out the programming and scheduling though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for over a year and also bought a Deebot N75se at the same time. The Samsung seems to struggle more in finding a good cleaning path. Neither one has a mapper but the Deebot seems more efficient in its travel. Also, the Sammy has a shorter cleaning cycle than the Deebot meaning less trips across the floor. The Deebot is a better value.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, Ltrain, for letting us know what you think of this vacuum. ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is quiet, effective, efficient

    I would recommend this to a friend