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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,085 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pain to pair it with smartthings but still much cheaper than a app-enabled Roomba

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Clean Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean well but most part of time it bumps all over.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love it but not good for us

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With five kids leaving stuff everywhere and we have cats moving their toys all over, this vacuum continued to get broken and needing replaced. Best buy was great through each repair but I wouldn't recommend for someone with small kids as it sucks up small items and breaks easily.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      5BoysMom, thank you very much for sharing your experience. Your honest feedback helps Samsung grow. ^Lena Samsung

  • Rated 4 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use with the app! the app explains everything you need to know very nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t know

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my vacuum but had to repair two times in 6 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having this robot to clean my floors. This is truely a wonderful product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goo product does exactly what I want it to do, better for the money then a roomba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best robotic vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a Roomba robotic vacuum, which does a good job, but the Samsung by far does a better job. The back wheels adjust allowing it to go over uneven surfaces, and it's think enough to get underneath end tables. LOVE our Rosie!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Happy to hear you love Rosie. Not only do we have the best products, we have the best customers too! It's a privilege to be a part of your home. ^Shifa Samsung

  • Rated 4 out of 5 stars

    Wonderful Vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the top of the line vaccum one could posses.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are thrilled to know our POWERBOT has added a little something special to your home, and when the time came to transition to a robot you selected Samsung. Thank you for being a part of the Samsung family. ^Cat Samsung

  • Rated 4 out of 5 stars

    Our bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this when we purchased a set of appliances and haven’t used it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I robot is a tad superior in my opinion but I’m no expert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    part of the family

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing robot vacuum. Every feature is perfectly designed for this thing. the remote is fun and the vacuum works seamlessly with SmarthThings and anys amsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for busy people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The POWERbot finds dirt and grit in places that you have difficulty reaching with a normal vacuum. It is convenient to turn him loose when you are leaving home. The unit adjusts to tile, hardwood and carpet automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a home with no pets, so this vacuum does awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robo vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. I have four dogs and four guinea pigs! It picks up dog hair and was surprised it also grinds up my hay that spills out of the cages. It is so amazing and with my back problems it spares my back!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that this vacuum is meeting the needs of all family members, including the 4 legged ones. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung - POWERbot Robot Vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our favorite Robot vacuum yet. We've tried multiple brands and this one definitely works the best. That said, they have all broken, so we always get the extended protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome robotic vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know much about robotic vacuums but I really think this one is a hidden alien. It is so smart about where to go in my home while cleaning. I've thought about putting a leash on it and walking it around the neighborhood.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good house cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great piece of house appliance to have in every home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The maid I can't afford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up dirt that my dog drags In. Keeps it clean while I'm gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were amazed at how good of a job this does. We let it run while at work for the day. It is always full when we return. The only downside to this is the collection box needs to be bigger. Other than that we love it.

    I would recommend this to a friend