Customer Ratings & Reviews
- Model:
- VR1AM7040WG
- |
- SKU:
- 5775706
Customer reviews
Rating 4.1 out of 5 stars with 1085 reviews
(1,085 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice Robot Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up pet hair well, a little loud while running
I would recommend this to a friendRated 3 out of 5 stars
Not effective with pet hair
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well on rooms where my dog doesn't spend much time. If you don't have pets, go for it. But if you have pets that shed fairly then I would not recommend this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks, JSDeveloper, for letting us know what you think of this vacuum. Samsung is always glad to hear from our customers. ^Jecca
Rated 4 out of 5 stars
Good pick up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but pulled up strands on Berber carpet
I would recommend this to a friendRated 4 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do a good job. Important to learn how to use it.
I would recommend this to a friendRated 4 out of 5 stars
Na
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our new house but haven't moved in yet
I would recommend this to a friendRated 3 out of 5 stars
Great item/poor administration
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Today is December 18. On December 3, I bought this vacuum for $299 plus tax. Now it is advertised for $279. This really upsets. I should return it and rebuy. But I won't that because I pride myself on doing the right thing.
I would recommend this to a friendRated 5 out of 5 stars
Remote Control Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum comes with a remote control which is great for my Dad who doesn't have a smart phone. The vacuum works great. He loves how he can use a remote control to vacuum the floors.
I would recommend this to a friendBrand response from Samsung
Posted .Kissy, that is one of my favorite features! Just point and clean. Thank you for trusting us to help your dad with cleaning. ^SuSu
Rated 5 out of 5 stars
Robot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I love it never thought I would get one but this was a great choice had to let it learn the house after that it knows it own directions
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second robot vacuum and it’s so much better then my first. It cleans the room using a better pattern and will return to the spot it stopped at when it needs to recharge.
I would recommend this to a friendRated 5 out of 5 stars
Great vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love this Vacuum. To have this move around our big rooms is great. It cleans just as good as my Miele vacuum. It picks dog hair great. Easy to clean.
I would recommend this to a friendBrand response from Samsung
Posted .Awesome news, Levi! We're happy to hear that this vacuum is meeting all your needs. Thank you for the 5 stars! ^Lo
Rated 5 out of 5 stars
Great product for our needs!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Samsung vacuum on sale and it does not disappoint. We use it on auto clean everyday since we have a newborn. We wake up to a clean house and baby loves it!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Wasn't living up to its name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't live up to its name of Samsung have problems connecting it to my Wi-Fi but the pros are it cleaned up real good and didn't get clogged and you really didn't have to clean it that often
I would recommend this to a friendBrand response from MrSamsung
Posted .Hey there! I do appreciate the fact you like our product, and I'd like to help you with this. Please, reset your vacuum by switching off the emergency button located at the bottom, wait for 60 seconds and then switch it back on. I also want to share this link that explains the connection requirements of this unit: https://bit.ly/2t6GiYV. If you don't notice any changes, please contact us via :
Facebook Messenger:  http://m.me/samsungsupport
Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
Toll-free calling: 1-800-SAMSUNG
^Rafael
Rated 5 out of 5 stars
Great at keeping pet hair at bay!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Two pets that love to shed Year round and Rosie the robot keeps hair under control. I like how it cleans an area and runs out of batteries, docks,recharges and continues where it left off!
I would recommend this to a friendRated 5 out of 5 stars
My wife loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job a little noisy on hard wood floors We have two Bernese Mountain Dogs so there is a lot of hair!!! It helps a lot We have to clean after each use
I would recommend this to a friendRated 3 out of 5 stars
Almost replaced my Neato
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a Neato vac, and this was on sale so we gave it a shot. But after running it, the dust bin was nowhere near as full as the Neato always was. What further proof did I need? I returned it and bought a Neato D4
No, I would not recommend this to a friendRated 5 out of 5 stars
don't need to vaccum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I call my Macarena as I ask my google assistant to turn on Macarena and it starts Vacuum no complains, but I wish the price will stay lower than 500
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Samsung power boot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi I have for a couple days, the motor is strong. But unfortunately the battery last 40 min, when is identifying a obstacles in front of it, it takes time and power to reset the trip or to go around the objet, it was a good deal according to the price but wasting time for me because also it was avoiding to go over the carpet, to get empty the compartment also is another issue due to their system is hard to clean. No remote control to help the roboclean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung POWERbot Vacuum. I have located the Owners Manual to help maneuver the product. See link below:
https://downloadcenter.samsung.com/content/UM/202005/20200521141952899/VR7000_Q_guide_00763C-17_AA_200114.pdf
Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Great Robot Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little vacuum, turn it on and let it do it's thing. Does a great job on my wood floors. I don't have carpet, but with 2 power settings I truly believe it would do the job.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 2 out of 5 stars
Clueless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big disappointment after having the previous model. This robot sweeper couldn’t find its way back to the charging station if it was in a circle. Horrible sweeper for the money.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great remote vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually named her Lucinda. She is amazing. Did not know that these vacuums existed until my wife recommended we get one. I have already recommended this vacuum to others
I would recommend this to a friendBrand response from Samsung
Posted .Hey Bob, that is the best compliment we could ever get. Your recommendation and making us a part of your household. Thank you. ^SuSu












