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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,085 reviews
  • Rated 5 out of 5 stars

    Does "your" job

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply just push a button or set a schedule and it will vacuum your house for you. Does not climb stairs however

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Don’t have to vacuum every night.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a dog that sheds I would have to vacuum daily. This vacuum does it while I’m at work. Also, connects to smart phone so I know when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an awesome opportunity as a Samsung Insider to test out this product and I have now owned this vacuum

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a decent job, but when you move to different floor or area, it acts up.. atleast mine does not work well when I move it from first floor to the second floor of the house..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well we have a golden doodle (mini) and there is hair everywhere but not for long this vac really earn its pay Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, I first was skeptic with this but when it starts doing its job, it was great. It surely helps a lot with maintenance daily.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No match for Neato

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Samsung Cyclone (2 1/2 years old) and really liked it but the wheel quit turning so returned under the protection plan. Decided to try their newer lower profile vacuum. I liked the lower profile; however, found it was more erratic in its vacuuming than my older one and really ran into stuff as it tried to get really close to clean. Run time was pitiful with a long charge time; impractical for our house. Ended up with a Neato D7 model. (Will miss the washable filter on the Samsung.) The larger Samsung may be okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best rumba vaccum ever. It does the deep cleaning wherever it missed the place it will go there again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung, Akki! We're delighted to know you're enjoying this POWERbot vacuum! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love this robot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyday at 2:00 my house gets vacuumed while I'm at work, out playing, or who knows what. I do know I'm NOT vacuuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum! I love that it comes with a remote so I can direct it if it misses a spot, which is very rare!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my wife, she is happy with the product so i'm happy. happy wife = happy life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the rest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's such a great tool to have in the home! Highly recommend over the rest. Better motor and syncs with all wifi and bluetooth devices.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Not up to Samsung standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this vacuum for a week I took it back and purchased the Neato D5 Botvac Connected. The Samsung had problems negotiating different length throw rugs, would become confused in a room and wander around the same spot for 10-15 minutes and sometime it would not complete a room after recharging or would just stop and not even go back to the charger. It looked and sounded great so I thought I'd replace my 1st gen Neato XV-11 but it wasn't even as good as that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. working well side by side.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot cleaner works well by paralleled ways up & down. Clean well with more power than other products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. No problems with installation, set up or programming. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this instead of the iRobot version and we do not regret it. We have a 120 lb. dog and it keeps the hair down a lot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the positive feedback, wamparat! We love hearing from our happy customers. ^Mae Samsung

  • Rated 5 out of 5 stars

    Great robot vaccum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works very well. Follow the advice of a coworker and very satisfied with the purchase at a discounted rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this vacuum for my parents to go with their new home. Super great to have if you have a home with lots of open space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It didn’t suit our need

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our small apartment and it was not effective for air carpeted apartment. Need a lot of manual interventions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this an average rating. The robot battery life is shorter than other robot vacuums we have in our home.

    No, I would not recommend this to a friend